Remove Consumer Remove Returns Remove Shipping Remove Supply Chain Management
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Can Nearshoring Prevent the Next Supply Chain Crisis?

Retail TouchPoints

Thomas Goldsby But after the wild pendulum swings caused by COVID — first not enough product, then a glut of it — the state of global supply chains deserves more sustained attention. Retailers have to right-size consumer expectations. We’re now battle-tested.”

Returns 287
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How Shoemaker Viscata is Achieving Social and Business Goals by Reducing Returns

Retail TouchPoints

It’s been another year of record-breaking ecommerce sales combined with unprecedented snarls across shipping and inventory ecosystems, so it should come as no surprise that return rates for 2021 are expected to have gone through the roof.

Returns 244
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How to turn reverse logistics into good CX

Inside Retail

In the realm of commerce, a gap exists in the market – along with a major opportunity – particularly FOR large-scale item returns, within the domain of consumer-to-business (C2B) reverse logistics. Returns aren’t great for consumers or vendors. Also, certain product categories are more complex to process when returned.

Returns 130
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How Ecommerce Tech Can Reduce the Environmental Damage it Caused in the First Place

Retail TouchPoints

Consumers have started taking sustainability into account when deciding what to buy and where to buy it. This is especially true for younger consumers: some 75% of millennials say they consider sustainability when making a purchase. Mitigating Returns. The returns are loaded onto trucks in reusable totes.

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Want to Cut the Cost of Fast Fulfillment? It All Starts with Inventory Placement

Retail TouchPoints

that delivers pretty much any item to a consumer with science fiction-style immediacy, retailers remain bound by 21 st -century delivery methods. This is both more complex and more top-of-mind due to ESG [environmental, social and governance]; no one likes to ship air.” in an interview with Retail TouchPoints. Unemployment is at 3.5%

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It’s Official – Amazon is an Ecommerce Enabler First and a Retailer Second

Retail TouchPoints

With new services like Supply Chain by Amazon and Amazon Shipping joining existing offerings such as FBA and Amazon Lending, Amazon is firmly positioning itself more and more as a tech-powered service company and less and less as a retailer.

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Preparing For Peak; Five Tips For Getting Supply Chains Fit For The Festive Season

Retail Focus

There are numerous headlines about shipping delays and stock shortages, and growing concerns about getting goods to the UK in time to satisfy festive sales demand. Months and months of rising shipping costs are creating some optimism that the surge in transportation prices is nearing its peak. What is driving consumer returns?