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How to understand contradictory consumer behaviour: study

Inside Retail

Understanding consumer behaviour is critical to creating a relevant retail offer and marketing message, but what happens when consumers behave in contradictory ways? Many retailers will recognise the reality that despite consumers saying they care about sustainability , their spending tells a different story.

Consumer 263
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How consumers’ forensic focus on prices is driving cross-shopping

Inside Retail

Australia’s leading supermarkets, Coles and Woolworths, delivered their third-quarter results to shareholders this week along with new consumer insights. Both retailers reported that the current economic environment has challenged consumers’ discretionary spending and that households have evolved their buying habits to seek out value.

Consumer 255
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RILA Debuts Greenhouse Gas Measurements Database for Consumer Products

Retail TouchPoints

The DPED’s goal is to foster uniform metrics for comprehending and managing scope 3, category 11 direct-use emissions across the industry. The DPED contains emissions data for more than 180 consumer and commercial product types, including top-load washing machines, coffeemakers, air conditioners, lighting fixtures and chainsaws.

Consumer 205
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How to Improve Digital Privacy and Trust Between Consumers and Companies

Retail TouchPoints

Consumers are quickly losing trust, and companies must act swiftly and responsibly to restore it. A Pew Research study reveals a concerning trend: 67% of consumers have little understanding of what companies do with their data, a sentiment echoed by an IAPP study which found that only 29% feel informed about how their data is protected.

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Composable Commerce Is Playing a Key Role in SiteOne’s Digital Transformation

Composable commerce offers maximum flexibility, enabling your brand to make incremental change, manage multiple brands under one roof, and navigate the complexity of an acquisition approach successfully. This recording is provided by Connected Consumer Series. The discussion was moderated by Adam Blair, Editor of Retail TouchPoints.

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A Guide to Managing Young Employees

Retail TouchPoints

In fact, data from Legion Technologies finds that 37% of managers say they’re hiring more minors due to the shortage. Automating compliance management across the organization also fortifies security, makes compliance processes more efficient and even helps companies optimize labor costs by eliminating redundancies.

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The Reject Shop sales increase, consumers favour low-priced consumables

Inside Retail

Discount retailer The Reject Shop says consumers are gravitating towards low-priced consumables due to inflation. The business says consumers prefer “non-discretionary low-priced consumables” ahead of more discretionary products as general merchandise sales were softer than normal. per cent to $439.7 per cent to $16.3

Consumer 246