Retail TouchPoints

NOVEMBER 4, 2021

Despite having just officially begun, this holiday shopping season already is marked by supply chain disruption, persistent inflation and mixed consumer confidence. And just like last year, it looks like consumers will respond by turning to ecommerce.

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Consumer Merchant Services Payment Services Drop-Shipping 260

Retail Focus

JANUARY 12, 2023

However, to do that, the system needs to be operable 24/7 throughout the entire year. The ultimate benefits that come with all of that include: reduced operating costs, fewer operator errors, increased sales, . Deciding Which Processes to Automate. The old-fashioned way of doing that was always to have staff available.

Payment Services 130

Payment Services Inventory Management Returns Checkout 130

Retail TouchPoints

JULY 27, 2022

The demand for grocery omnichannel ecommerce has been fueled by the pandemic, specifically consumers’ desire for convenience. To keep up with this demand and consumer expectations, grocers will have to invest in the right forward-looking technology to evolve omnichannel offerings to meet customer needs.

Payment Services 236

Payment Services Grocer Fulfillment Shipping 236

Retail TouchPoints

NOVEMBER 1, 2023

Experts report that chargebacks will cost merchants over $100 billion in 2023, and false claims and abuse of the chargeback process are a growing threat to merchants. The hidden expenses of wasted time, expensive fees, penalties or additional losses of goods and services add up. Internet payments mean more purchases.

Merchant Services 267

Merchant Services Payment Services Customer Experience Consumer 267

Retail TouchPoints

NOVEMBER 3, 2021

Buzek forecasts very strong growth for these solutions during the next two years, with self-checkout rising 178% , contactless payment climbing 190% and payment via consumers’ mobile devices increasing 300%. We’re forecasting 700% growth over the next two years for these second locations with dedicated inventory.”.

Payment Services 336

Payment Services Checkout Fulfillment Kiosk 336

Retail TouchPoints

FEBRUARY 16, 2022

How will we pay for goods and services? Current regulations stipulate that the taxation of services is based on the location or habitual residence of the buyer, while the taxation of physical goods is based on the ship-to location or jurisdiction. Brands will need to invest in compliance.

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Payment Services Location Consumer Fulfillment 244

Retail TouchPoints

SEPTEMBER 13, 2023

However, challenges are inevitable, despite the resilient consumer spending we’ve seen earlier in the year. Consumers could be led to believe that these charges are a mistake or even potentially fraudulent and end up requesting their money back from their bank. Recent data shows that overall U.S. retail sales have increased 8.8%

Payment Services 235

Payment Services Customer Experience Customer Retention Consumer 235

Inside Retail

JULY 13, 2023

Product quality has become more important for online shoppers compared to two years ago, along with product cost, shipping cost, customer reviews, and authenticity. With Fulfilment by Amazon, sellers can save on their operating costs to pay only for the storage space they use and the orders we fulfil,” he added.

Consumer 130

Consumer Payment Services Fulfillment Department Stores 130

Retail TouchPoints

JULY 26, 2021

If you’re a wholesale retailer or brand owner and you haven’t already launched a direct-to-consumer sales channel, you’d better be thinking about it. A tech stack is the ecosystem of hardware and software platforms needed to manage the DTC order fulfillment process from end to end. Fulfillment and Returns.

Wholesale 275

Wholesale Payment Services Fulfillment Returns 275

Retail TouchPoints

FEBRUARY 3, 2023

The current economic environment has driven consumers to be more budget conscious and price sensitive as inflation pushes up the cost of living and products’ prices. Have a simple checkout process. Simple and easy checkout processes are needed to seal the deal. Be mobile-friendly.

Merchant Services 236

Merchant Services Payment Services Marketing Drop-Shipping 236

Retail TouchPoints

APRIL 5, 2022

Consumers will be encouraged to clean out their closets to earn PacSun credits and to shop for “pre-loved” (a.k.a. At PacSun, we are committed to digital innovation and delivering services that our customers will love and use,” said Mimi Ruiz, VP of eCommerce at PacSun in a statement. gently used) items through the retailer’s website.

Payment Services 258

Payment Services Shipping Accessories Apparel 258

Retail TouchPoints

AUGUST 13, 2021

As the ecommerce wars heat up, BigCommerce is making a name for itself as one of the top facilitators of digital trade, alongside competitors such as Shopify, Adobe Commerce and Salesforce Commerce Cloud. As data privacy increases, it becomes more and more challenging to get data about [consumers] from other places.

Merchant Services 299

Merchant Services Payment Services Fulfillment Advertising 299

Retail TouchPoints

OCTOBER 12, 2020

On one hand, personal safety and security are still top-of-mind for consumers, driving changes in everything from online shopping to brick-and-mortar store layouts and delivery models. A starting point in approaching retailing in the time of coronavirus is to understand that it’s currently a tale of two consumers.

Consumer 163

Consumer Merchant Services Payment Services Shopping 163

Retail TouchPoints

APRIL 16, 2021

Offering items at a lower price than competitors was once an almost guaranteed method of increasing online conversion rates, but today’s consumers are increasingly prioritizing convenience across the entire shopper journey in making online purchasing decisions. In fact, the average consumer shopping journey now includes 7.6

Payment Services 298

Payment Services Returns Consumer Shipping 298

Retail TouchPoints

SEPTEMBER 8, 2021

Amazon: the Consumer-First Platform. Amazon has completely upleveled what a high quality ecommerce experience looks like for consumers. A business model that was only possible with their unparalleled investment in the systems and shipping, fulfillment and supply chain infrastructure to support it. behind Amazon.

Merchant Services 216

Merchant Services Payment Services Fulfillment Shipping 216

Retail TouchPoints

NOVEMBER 1, 2022

As consumers increasingly adopt hybrid and omnichannel experiences, retailers must adapt to meet changing consumer expectations. Consumers expect brands to provide seamless access to products and services via mobile apps. Provide seamless checkout options with digital rewards and payment options.

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Location Payment Services Checkout Customer Experience 238

Retail TouchPoints

SEPTEMBER 20, 2023

The report found that increased labor costs and shaky consumer confidence are impacting holiday hiring plans, with retailers forecast to add a total of 410,000 seasonal jobs this season. Toward Pay Increases Photo courtesy Amazon Amazon has opened more than 50 new fulfillment centers, delivery stations and same-day delivery sites in the U.S.

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Planning Fulfillment Payment Services Location 239

Rangeme

JULY 29, 2022

What Fast Fulfillment Means to Consumers. Most retailers’ supply chains were not prepared for the abrupt switch in transportation and fulfillment needs or the sudden spike in consumer demand. . 3 Unexpected Benefits of Fast Fulfillment. 3 Unexpected Benefits of Fast Fulfillment. More Sales.

Fulfillment 52

Fulfillment Merchant Services Drop-Shipping Shipping 52

Retail TouchPoints

MAY 2, 2023

The Container Store has debuted its Closet Clean Out resale program for apparel and accessories, powered by the ThredUp Resale-as-a-Service solution. Container Store customers can pick up a ThredUp Clean Out Kit at any of the retailer’s 97 stores or generate a prepaid shipping label from containerstore.thredup.com.

Payment Services 245

Payment Services Apparel Shipping Accessories 245

Retail TouchPoints

APRIL 18, 2023

After years of degrading consumer trust in platforms, brands and the influencers they hire, Agha’s premise is that his TikTok-esque social commerce platform — which features product reviews only from real, authenticated shoppers — will power the next wave of ecommerce discovery and online community.

Marketing 257

Marketing Payment Services Beauty and Health Fulfillment 257

Retail TouchPoints

AUGUST 7, 2023

A few days before reporting Q2 earnings, Wish also announced plans to cut approximately 34% of its workforce, or about 255 employees, in order to “refocus the company’s operations.” The trade-off is long shipping times, another thing Wish is working hard to improve. Approximately 160 of those positions will be in the U.S.,

Merchant Services 204

Merchant Services Drop-Shipping Shipping Payment Services 204

Retail TouchPoints

OCTOBER 6, 2022

Rather than being limited to a jam-packed four to five weeks from Black Friday to Christmas Eve, consumers are beginning their shopping as early as October (with a few doing so even earlier than that). The return to offices and social events is inspiring consumers to level up their wardrobes and focus more on apparel and footwear.

Merchant Services 242

Merchant Services Payment Services Promotions Location 242

Retail TouchPoints

OCTOBER 18, 2023

For retailers with overseas customers, the returns process can be more complex, with potentially more loopholes for returns fraud. By examining shared IP addresses, shipping addresses and payment methods, retailers can uncover hidden associations that might indicate organized fraud rings.

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Returns Payment Services Shipping Accounting 234

Retail TouchPoints

MAY 2, 2023

A car is one of the biggest purchases most consumers make, but the process of buying one, especially used, has long been one of consumers’ most dreaded retail experiences. From the moment it debuted in 1993, CarMax set out to change that with a focus on honest sales interactions and simplified processes.

Payment Services 244

Payment Services Finance Consumer Shopping 244

Retail TouchPoints

AUGUST 25, 2021

Today, every one in five purchases is made online, largely due to changing consumer habits in the wake of lockdowns and other restrictions. A high level of services unique to each customer, delivered with little or no downtime, is what consumers now expect. From Monolith to Microservices. The answer? Cloud-native microservices.

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Payment Services Shipping Customer Experience Supermarket 252

Retail TouchPoints

JANUARY 10, 2023

Among them were unpredictable shipment of supplies and waning consumer demand that left many with excess inventory. Sellers are also setting up independent stores on platforms that can help automate the selling process and enable sellers to connect their stores to a broader range of marketing channels. Negotiate better terms.

Payment Services 241

Payment Services Drop-Shipping Fulfillment Shipping 241

Retail TouchPoints

FEBRUARY 10, 2021

Between the need for more expansive ecommerce functions, low-contact or no-contact shopping experiences, virtual communication between businesses and consumers and the digitization of functions like inventory and customer service, here are the top 10 technology trends pushing retail into the future faster than ever before.

Payment Services 173

Payment Services Fulfillment Supply Chain Management Management 173

Cisco Retail

FEBRUARY 18, 2022

Throughout that transition, retailers relied on brand loyalty for consumer retention. As retailers worked to manage all their discrete channels, the term “omni-channel” evolved to become synonymous with retailers who operated both online, E-commerce and other channels. Purchasing and Fulfillment.

Payment Services 140

Payment Services Fulfillment Returns Customer Retention 140

Small Biz Trends

SEPTEMBER 18, 2021

And one of the best ways it makes these products available to small and medium online retailers like you is by offering drop shipping. If discovering products that are easy to have drop shipped has been a challenge, look no further than Alibaba.com. Automated processes of payments and order fulfillment.

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Payment Services Drop-Shipping Shipping Fulfillment 143

Rain Pros

AUGUST 18, 2023

The accessibility and convenience offered by online shopping platforms have led to significant shifts in consumer behavior, and traditional retailers must adapt to ensure they remain competitive and meet evolving customer expectations. eCommerce has revolutionized how people shop and significantly changed consumer behavior and expectations.

Payment Services 52

Payment Services Drop-Shipping Shipping Inventory Management 52

Rain Pros

AUGUST 18, 2023

The accessibility and convenience offered by online shopping platforms have led to significant shifts in consumer behavior, and traditional retailers must adapt to ensure they remain competitive and meet evolving customer expectations. eCommerce has revolutionized how people shop and significantly changed consumer behavior and expectations.

Payment Services 52

Payment Services Drop-Shipping Shipping Inventory Management 52

Retail Minded

JULY 29, 2023

According to McKinsey & Company , 75% of consumers are exploring new shopping behaviors, indicating a significant change in their preferences and priorities. Understanding Changing Consumer Behavior The retail industry is undoubtedly no longer what it used to be; customer shopping habits and preferences are quickly changing.

Payment Services 52

Payment Services Consumer Inventory Management Promotions 52

Retail Minded

JULY 29, 2023

According to McKinsey & Company , 75% of consumers are exploring new shopping behaviors, indicating a significant change in their preferences and priorities. Understanding Changing Consumer Behavior The retail industry is undoubtedly no longer what it used to be; customer shopping habits and preferences are quickly changing.

Payment Services 52

Payment Services Consumer Inventory Management Promotions 52

Retail Focus

APRIL 7, 2022

For many SME retailers, the thought of scaling their businesses to enter new markets has many perceived barriers, particularly if you’re managing multiple roles within your business from stock procurement to marketing, quality control and customer services. Chris White, Head of Delivery, fulfilmentcrowd. Simplifying the schemes available.

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Payment Services Drop-Shipping Fulfillment Shipping 130

Retail Minded

FEBRUARY 20, 2024

While store cards can offer awesome perks like discounts, cashback, rewards points, and free shipping, it’s prudent to shop around to find the best fit for your needs. In this guide, we’ll explain why store credit credits are a great option for consumers. Pretty great if you ask me! But first, a quick primer on store cards.

Consumer 52

Consumer Finance Payment Services Shipping 52

Retail TouchPoints

JULY 3, 2023

stores and 12X digital revenue growth over the past few years — has required Snipes to reimagine the approach it took in Europe while powering operations with a strong technology stack. “ We are very focused on getting physically in front of our consumer, and i n Europe the strategy there is around very niche markets like dance, BMX, etc.

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Management Payment Services Drop-Shipping Marketing 259

Retail Next

FEBRUARY 11, 2020

Shoppers want their orders the next day, with free shipping whenever possible. Though some companies have struggled to keep up, others are adapting and revolutionizing the way modern retail operates. The rise of e-commerce has encouraged businesses to rethink how they communicate with consumers and manage their supply chains.

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Shipping Drop-Shipping Payment Services Supply Chain Management 59