Retail TouchPoints

APRIL 23, 2021

Flexible payment provider Affirm is expanding its range of services to include the post-purchase experience with the acquisition of online returns solution Returnly for approximately $300 million. Retailers such as Walmart , Bonobos and Peloton currently use Affirm to offer customers flexible payment options such as Buy Now, Pay Later.

Merchant Services 276

Merchant Services Payment Services Returns Fashion 276

A1 Retail

AUGUST 26, 2021

To do so effectively, however, retailers need to optimise their payments ecosystems now to put in place the right framework for expansion in the future. This is due to a shift in consumer behaviour resulting from local lockdowns and social distancing guidelines, which drove customers to explore online shopping channels.

Merchant Services 98

Merchant Services Payment Services Consumer Returns 98

Inside Retail

OCTOBER 19, 2021

As global apparel revenues plummeted almost 20 per cent in 2020, e-commerce has emerged as the silver lining of the fashion industry’s challenging year. E-commerce fashion sales are expected to grow almost 39 per cent between 2020 and 2023. Online shoppers want variety – and they want it for everything, including their payment options.

Merchant Services 147

Merchant Services Fashion Payment Services Checkout 147

Inside Retail

MAY 29, 2024

For most retailers selling online, returns generate their greatest customer service challenges and inevitably drain profitability. Merchants need to anticipate their customers’ expectations – offering options for pickup, drop off, boxless labeless returns – and identify ways to consolidate and reduce costs.”

Returns 147

Returns Merchant Services Drop-Shipping Shipping 147

Inside Retail

MAY 29, 2024

For most retailers selling online, returns generate their greatest customer service challenges and inevitably drain profitability. Merchants need to anticipate their customers’ expectations – offering options for pickup, drop off, boxless labeless returns – and identify ways to consolidate and reduce costs.”

Returns 147

Returns Merchant Services Drop-Shipping Shipping 147

Inside Retail

JANUARY 16, 2024

Cybersecurity company Kasada recently revealed that cybercriminals have compromised more than 15,000 customer accounts of Mexican fast food chain Guzman y Gomez, liquor retailer Dan Murphy’s, streaming service Binge, home shopping network TVSN and Event Cinemas since November.

Merchant Services 289

Merchant Services Payment Services Accounting Checkout 289

Retail TouchPoints

MARCH 6, 2024

Shopping malls are on the rebound thanks to Gen Z’s hunger for nostalgia and community. The experience has been thoughtfully crafted and refined to provide consumers a rich cornucopia for commerce, community and cultural experiences. Reframing the Shopping Mall Brand Images from the main shopping mall area.

Shopping 235

Shopping Merchant Services Kiosk Consumer 235

Inside Retail

AUGUST 3, 2021

The Australian arm of fast-fashion brand H&M is launching an initiative today to help vaccinate children against preventable diseases by partnering with UNICEF. The partnership relies on the launch of Adyen’s ‘Giving’ platform, which allows merchants to accept charitable donations during an online checkout process.

Checkout 264

Checkout Merchant Services Payment Services Fast Fashion 264

Inside Retail

JUNE 28, 2022

Amazon’s new store brings together the company’s best technological features, including machine learning and cloud computing, to offer a highly curated shopping experience. Combined with smart screens, Internet of Things technology and the convenience Amazon is known for, Amazon Style aims to be the future of shopping, realised.

Fashion 130

Fashion Merchant Services Payment Services Accounting 130

Retail TouchPoints

FEBRUARY 7, 2024

Discount shopping app Temu is giving U.S. and European merchants access to sell on its marketplace, which had previously only been open to China-based merchants. and Europe who order from merchants in their own region. 1 shopping app in America. 1 shopping app in America. The addition of U.S.

Merchant Services 217

Merchant Services Apparel Shopping Fashion 217

Retail TouchPoints

AUGUST 7, 2023

When it debuted back in 2010, Wish was the only game in town as far as manufacturer-direct discount shopping apps went. But times have changed dramatically in the 13 intervening years: Temu , which debuted just last September, is now the top shopping app in the U.S., Doubling down on merchants outside of China.

Merchant Services 194

Merchant Services Drop-Shipping Shipping Payment Services 194

Retail TouchPoints

OCTOBER 15, 2021

Brands and retailers are feeling mounting pressure — from consumers, shareholders and even their boards — to be more inclusive. But it’s still true that only a small fraction of the fashion retail market has put tactical plans into place to support this significant consumer base. billion in the U.S.

Consumer 287

Consumer Merchant Services Markdowns Fulfillment 287

Retail TouchPoints

FEBRUARY 21, 2022

With the start of another year in the new normal, retailers are still questioning how to best engage with consumers in the post-pandemic world. In the past two years, consumers’ expectations and preferences have vastly changed. If one thing has become clear during the last two years, it’s that consumers value options for convenience.

Consumer 254

Consumer Merchant Services Grocer Apparel 254

Retail TouchPoints

SEPTEMBER 6, 2022

Your grandma shops online. A new generation of shoppers, Gen Z, are bending online shopping to their will. At the same time, just to complicate things further for retailers, Gen Z actually likes to shop in physical retail stores, according to the study. Three suggestions: Adapt to where and how Gen Z wants to shop.

Merchant Services 241

Merchant Services Payment Services Finance Shopping 241

Retail TouchPoints

JUNE 14, 2022

One definition most can agree on, though, is that it’s a “virtual world,” and one that already is presenting tremendous opportunities for both brands and consumers. And just as the metaverse will change the way that we shop, communicate and socialize, it will also change how customer service is delivered.

Merchant Services 220

Merchant Services Social Commerce Customer Experience Fashion 220

Retail Gazette

NOVEMBER 20, 2023

Zara has become the latest brand to launch on TikTok shop, allowing users to purchase its clothing directly through the social network. The fashion retailer is selling a curated edit from its womens, kids and menswear ranges via TikTok. Click here to sign up to Retail Gazette‘s free daily email newsletter

Shopping 73

Shopping Merchant Services Fashion Fulfillment 73

Retail TouchPoints

JULY 10, 2023

Hyper-personalized shopping. Retailers have a vast amount of data about customer shopping behavior and purchase history. For example, Verneek, a New York City-based software startup, has a generative AI application called Quin Shopping AI. Here are the four areas most likely to bear fruit quickly for retailers: 1.

Merchant Services 263

Merchant Services Customer Retention Shipping Marketing 263

Inside Retail

NOVEMBER 26, 2023

Retailers worldwide have battled slowing conditions, with Australian footwear giant Accent Group and American fashion brand Guess recently highlighting the impact lower consumer confidence is having on the wider market. “The online retail sector is one of the few where the consumer is a bit more in the driver’s seat. .

Merchant Services 260

Merchant Services Consumer Fashion Shopping 260

365 Retail

MAY 16, 2023

Clearpay, a leader in Buy Now, Pay Later (BNPL), has announced partnerships with household and garden retailer wilko, parenting favourite Online4Baby and one of Europe’s fastest growing ecommerce businesses OnBuy – allowing these retailers to offer online customers more flexible payment options.

Merchant Services 52

Merchant Services Payment Services Checkout Consumer 52

Retail TouchPoints

APRIL 5, 2022

When it comes to embracing ethical commerce and moving corporate social responsibility (CSR) strategies forward, Amazon Web Services (AWS) research shows that retailers and CPGs identify three primary hurdles to success. This category includes discount stores, mass merchants (“big box stores”) and businesses focused on specialty hardlines.

Merchant Services 207

Merchant Services Beauty and Health Returns Consumer 207

A1 Retail

NOVEMBER 27, 2023

Mollie data reveals record Black Friday week online spending with European consumers checking out larger basket sizes Mollie , one of the fastest growing financial service providers in Europe, has revealed that merchants saw a 7.3 percent increase in sales during Black Friday week 2023 with larger basket values (+8.7

Merchant Services 59

Merchant Services Payment Services Checkout Fashion 59

Retail TouchPoints

OCTOBER 6, 2022

Among its multiple impacts, COVID-19 accelerated an elongation of the holiday shopping season that was already underway. Rather than being limited to a jam-packed four to five weeks from Black Friday to Christmas Eve, consumers are beginning their shopping as early as October (with a few doing so even earlier than that).

Merchant Services 232

Merchant Services Payment Services Promotions Location 232

Secure Retail

SEPTEMBER 21, 2020

The chances are that you’ll use Secure Retail’s products and services at least once today. We’re behind some of the world’s biggest brands, providing the hardware, software and infrastructure to ensure your payments are fast, reliable and above all, secure. This gives them complete control of Their Payments!

Merchant Services 52

Merchant Services Payment Services ATS Point of Sale 52

Retail TouchPoints

AUGUST 11, 2022

Not too long ago, Wish was the top shopping app in the world , but like many giants before it, Wish was felled by its own weight. People love a comeback story, and I really believe there is something here [at Wish] — there is a value proposition and [an opportunity] to align with consumers. The company is based in the U.S.,

Merchant Services 222

Merchant Services Planning Consumer Shipping 222

Inside Retail

JUNE 13, 2023

We speak with Yoox Net-a-Porter’s APAC general manager Natalie Lee about the resilience of luxury spending amidst an economic downturn, the importance of localisation, personalisation and incredible customer service, and how the company is using technology to improve the way it operates.

Merchant Services 245

Merchant Services Payment Services Fashion Customer Experience 245

Retail TouchPoints

DECEMBER 2, 2021

Dan Lurie, Head of Product, Shopping, Pinterest. At the very least, the form it takes is very different from its counterparts: “Pinterest is not social media, although we are grouped in that category,” said Dan Lurie, Head of Product, Shopping at Pinterest. “We’ve RTP: So where and how does shopping come in?

Shopping 206

Shopping Merchant Services Social Commerce Checkout 206

Retail TouchPoints

JANUARY 12, 2024

Source: Statista This forecast highlights the tremendous potential and increasing influence of social media platforms as key drivers of consumer purchasing behavior. Best of all, Facebook’s feed requirements align closely with that of Google, making the process of getting your product catalog up and running easy and not time-intensive.

Social Commerce 267

Social Commerce Beauty and Health Advertising Merchant Services 267

Dezeen

DECEMBER 8, 2021

As part of our ongoing review of 2021 , Dezeen rounds up the top 10 most remarkable and intriguing shop interiors of the year – from a cannabis dispensary made to look like an old-fashioned grocery store to a makeup boutique arranged around a large, mossy mound. Moniker Fashion Universe, Norway, by Snøhetta.

Shopping 144

Shopping Boutique Merchant Services Fashion 144

Retail TouchPoints

JULY 19, 2022

Pinterest ’s role in the world of social media is blurry — consumers use the platform very differently than they do Instagram or TikTok, for example. Julie Bornstein, Founder of The YES and now Chief Shopping Officer, Pinterest. She is uniquely suited to the job, with a CV that reads like a chronicle of the evolution of ecommerce.

Shopping 238

Shopping Social Commerce Merchant Services Fashion 238

Retail TouchPoints

JUNE 17, 2022

Pinterest is the place to go if you need inspiration for décor, cooking, home improvement projects, summer fashion…the list goes on. People come to Pinterest with a shopping mindset,” said Kim Blommer, Automotive Industry Lead at Pinterest in an interview with Retail TouchPoints. “In Not Your Father’s Auto Sales.

Merchant Services 273

Merchant Services Social Commerce Advertising Payment Services 273

Retail Times

OCTOBER 21, 2021

Clearpay, a leader in “Buy Now, Pay Later” (BNPL) payments, known as Afterpay (ASX: APT) outside the UK and Europe, has announced new partnerships with top fashion and beauty brands - offering consumers more places to shop for the latest trends whilst spending responsibly and always interest-free.

Merchant Services 75

Merchant Services Fashion Consumer Shopping 75

Retail Gazette

MARCH 13, 2024

In a statement, the German fashion giant said the updated evolved “ecosystem” strategy would help the business drive growth through 2028 after its gross merchandise volume slipped 1.1% But beyond that, new digital-first generations of customers want inspiration and entertainment while shopping online. to €14.6bn in 2023.

Returns 104

Returns Merchant Services Fashion Consumer 104

Retail Focus

FEBRUARY 8, 2024

Pop-up stores quickly gained popularity for creating a sense of urgency and exclusivity among consumers, appealing to their desire for novel experiences and unique offerings. These ephemeral spaces offer a canvas for luxury brands to narrate their story, infusing tangible embodiment into the essence of their brand identity.

Merchant Services 147

Merchant Services Fashion Consumer Clienteling 147

Inside Retail

NOVEMBER 3, 2022

Back in October, the online marketplace teamed up with global real estate giant Simon and Shop Premium Outlets to bring US brands to Chinese consumers through a series of livestream shopping events. Global Shopping Festival and throughout the holiday season. Global Shopping Festival and throughout the holiday season.

Merchant Services 130

Merchant Services Payment Services Beauty and Health Supply Chain Management 130

Retail TouchPoints

AUGUST 13, 2021

Now, at BigCommerce, she helps merchants grow via integrations to channels such as Google, Facebook, Amazon, eBay and Walmart , a task she says is “like walking among giants.”. Sharon Gee: People aren’t going to forget their new digital training; they’re not going to forget how to shop online for groceries.

Merchant Services 298

Merchant Services Payment Services Fulfillment Advertising 298

A1 Retail

MAY 24, 2022

The three-day event will help consumers save money and get exclusive deals on the products they have been dreaming of. The announcement comes as Klarna celebrates 150 million consumers and 400 thousand merchants. The event marks Klarna reaching the milestone of 150 million users and 400 thousand merchant partners.

Merchant Services 52

Merchant Services Consumer Payment Services Fashion 52

Retail TouchPoints

JUNE 26, 2023

Consumers want more information about the products they buy, and retailers want more visibility into the products their customers buy. And in 2014, Inditex SA, which owns fast-fashion giant Zara, implemented RFID to effectively track all its products at every step in the process. Who doesn’t want that? alongside a large QR code.

Merchant Services 262

Merchant Services Inventory Management Grocer Customer Experience 262