Retail TouchPoints

FEBRUARY 29, 2024

“One of the biggest trends of the last three years or so has been the growth of microservices to support a single transaction engine, one that supports the [store] POS, mobile POS, the website and even transactional kiosks,” said Sheldon. Part and parcel of that is headless architecture.

Point of Sale 212

Point of Sale Merchant Services Payment Services Checkout 212

Retail TouchPoints

FEBRUARY 6, 2023

These systems can take many forms, from associate-manned mobile POS systems to self-service kiosks and even progressive web apps that allow customers to check out themselves on their own phones. Regardless of the method, the result is the demise of the cash wrap as we know it. “If

Planning 246

Planning Payment Services Checkout Fulfillment 246

Retail Focus

AUGUST 10, 2023

Luxury brands are progressively expanding their horizons by venturing into unconventional spaces such as hotels, coffee kiosks, bakeries, restaurants, spas, and gyms. Emotional engagement takes center stage, as brands embrace non-traditional environments to elicit profound emotions and forge lasting connections with their clientele.

Kiosk 130

Kiosk Boutique Clienteling Fashion 130

Retail TouchPoints

NOVEMBER 18, 2020

Even something as straightforward as curbside pickup inspired serious consideration by the retailer: each individual store serves a unique clientele in a unique geography, with a unique selection of other retailers nearby, and all of these factors must be considered when rolling out these pickup programs.

Customer Experience 209

Customer Experience Kiosk Clienteling Fulfillment 209

Retail TouchPoints

JUNE 28, 2023

For example, in-store kiosks can’t support endless aisle experiences if they aren’t underpinned by real-time inventory visibility and omnichannel order management capabilities. “Do Do retailers have interest in technologies that garner a lot of attention and PR?

Consumer 242

Consumer Clienteling Kiosk Marketing 242

Retail TouchPoints

FEBRUARY 22, 2023

For example, having a heavy timber structure instead of a steel or concrete structure can allow them to tell a story about the environment to their clientele. They want to make a very visible design statement with those buildings. Agility in design is another big trend. RTP: How has the role of malls within local communities changed?

Consumer 287

Consumer Department Stores Shopping Clienteling 287

Retail Minded

JANUARY 31, 2024

And maybe it transforms its window displays into virtual catalogs, offering real-time inventory updates for its tech-savvy clientele. Imagine walking into a store where the mirror remembers your size and style preferences or a kiosk that recommends a new book based on your reading history—all thanks to AI amping up the personal touch.

Dead-Stock 52

Dead-Stock Clienteling Kiosk Shipping 52