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Return-To-Office: Why Luxury Retailers Should Refresh Their Clienteling Strategies Along with Their Customers’ Work Wardrobes

Retail TouchPoints

Those who said work-from-home was here to stay might be surprised to learn that we are witnessing a shift back to the office, with many organizations small and large instituting mandates for at least a partial return to office for the majority of their employees. in the first quarter to a mere 1.6%

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Data-Driven Sustainability: How Supply Chain Efficiency and Clienteling Drive More Sustainable Operations and Customer Choices

Retail TouchPoints

Consumers are becoming increasingly mindful about sustainability when it comes to shopping habits, and luxury retail is responding by investing in sustainable initiatives that will protect the environment while still allowing them to continue delivering luxurious items.

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Kate Spade CEO: “The power of TikTok for product discovery is incredible”

Inside Retail

Liz Fraser is the brand president and CEO of Kate Spade New York and has had an extensive career in designer fashion. We’ve had customers shopping while on vacation in another city, who continue to shop with that sales associate from afar after returning home. We’ve had guests host engagement parties in stores.

Boutique 243
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Watches of Switzerland UK sales impacted by ‘minimal return’ of tourist spending

Retail Gazette

The retailer noted the impact of the tourist tax, highlighting that UK performance continues to be driven by “domestic clientele with minimal return of tourist spending due to the lack of VAT free shopping”. For the year ahead, Watches of Switzerland expects adjusted EBITDA to rise between just 0.2 – 0.6%.

Returns 57
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Parlour X founder Eva Galambos on her life as a luxury fashion buyer

Inside Retail

I had also recently returned from many years working in the UK at luxury houses such as Armani and Prada. I understood what luxury retail fashion should look like and I was determined to ensure that Parlour X would help elevate Sydney onto a global stage. Most importantly, a great buyer must have a keen eye and acute sense for fashion.

Fashion 130
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The Handbag Clinic Debuts in Fenwick, York with Range of Restoration Services

Retail Focus

Through The Handbag Clinic’s in-store restoration services, Fenwick customers can shop with increased confidence and feel empowered to invest in luxury handbags and shoes, knowing there is an after-care programme in place that far exceeds standard warranties. Prices are bespoke and start from £19.95

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How sustainability and WFH culture are creating homewares opportunities

Inside Retail

Home InStyle 2024, organised by the Hong Kong Trade Development Council (HKTDC) drew 1750 exhibitors, 70 per cent up on last year’s event, evidence that retail buyers and brands are returning to trade exhibitions.