Remove Clienteling Remove Customer Experience Remove Kiosk Remove Point of Sale
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4 Key Point-of-Sale Trends for 2024

Retail TouchPoints

The point-of-sale (POS) system has always been the one truly indispensable technology for any merchant, large or small. They can use code from the vendor to do all the operational, ‘under the covers’ heavy lifting, but the retailer can customize the user interface based on whether the device is a traditional fixed POS or a kiosk.”

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New Research: Retailers Plan to ‘Invest Their Way’ Through Impending Recession

Retail TouchPoints

The customer gets everything they want in a single, seamless transaction, and the retailer handles the rest (with the help of a range of technologies, of course). Stores as multi-purpose hubs — Transitioning from legacy to next-generation point-of-sale systems was a tech priority for 79% of the retail executives surveyed.

Planning 246
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Matching Tech to New In-Store Experiences: 6 Steps to Success

Retail TouchPoints

For example, in-store kiosks can’t support endless aisle experiences if they aren’t underpinned by real-time inventory visibility and omnichannel order management capabilities. “Do For example, one brand implemented digital screens to provide in-store styling capabilities to customers, but adoption was very low.

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Considering BYOD? Count The Costs And Explore Your Options

Retail TouchPoints

Software deployed on mobile or touchscreen devices is being adopted by retailers for everything from point-of-sale and clienteling solutions to endless aisle kiosks. When planning the deployment of these applications, you might be tempted to explore the bring-your-own-device (BYOD) model.