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Return-To-Office: Why Luxury Retailers Should Refresh Their Clienteling Strategies Along with Their Customers’ Work Wardrobes

Retail TouchPoints

Those who said work-from-home was here to stay might be surprised to learn that we are witnessing a shift back to the office, with many organizations small and large instituting mandates for at least a partial return to office for the majority of their employees. in the first quarter to a mere 1.6%

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Data-Driven Sustainability: How Supply Chain Efficiency and Clienteling Drive More Sustainable Operations and Customer Choices

Retail TouchPoints

With this deeper insight into both their sustainability initiatives and inventory stocking, businesses can better tread the line between meeting customer demand and minimizing waste to stay competitive in an ever-changing and complex market. There is also a significant intersection of sustainability with customer preference data.

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Kate Spade CEO: “The power of TikTok for product discovery is incredible”

Inside Retail

Liz Fraser is the brand president and CEO of Kate Spade New York and has had an extensive career in designer fashion. Here Fraser explains how being “an emotional brand” makes for the “magic” that creates Kate Spade New York’s unique omnichannel customer experience. We’ve had guests host engagement parties in stores.

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‘We are in the Business of Emotions, Not Transactions’: Exclusive Q&A with Neiman Marcus Group CTO Bob Kupbens

Retail TouchPoints

Bob Kupbens : Our long-term investment in digital technology over the next three will allow us to build and deepen long-term relationships with our luxury customers through the use of technology, and further scale a personalized luxury experience.

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Revealed: Raffles’ strategy to lure back in luxury customers

Inside Retail

It’s part of the mall’s rejuvenation to refresh and elevate its positioning among its clientele. The new stores at the iconic luxury mall are designed to expand its lifestyle, beauty and food and beverage offerings so shoppers can get a taste of specially curated merchandise and unique shopping experiences. An eclectic mix.

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Why Argent’s Store Design Supports Community Events and 1:1 Styling Sessions

Retail TouchPoints

.” One-to-One Services Spark Fashion Surprises Christeson founded Argent following an extensive corporate career. Now, as many organizations implement hybrid work models and firmer return-to-work plans, workwear has become a top-performing category. We’ve never seen demand like this.

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The Impact of Sculptures in Commercial Venues: Enhancing Aesthetics and Branding

365 Retail

Sculptures, being tangible and visually attractive, can create a unique ambiance that elevates customer experience. This combination of commerce and culture elevates the shopping experience, enticing high-end clientele through the doors and compelling them to stay longer.