Inside Retail

MARCH 25, 2024

Shopify – the commerce platform powering 25 per cent of online retail in Australia – is equally proficient at managing in-store retail transactions, making it the go-to supplier of solutions for retailers transacting across multiple channels. In this day and age, that is pretty much every Australian retailer.

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Customer Experience Merchant Services Checkout Payment Services 243

Retail TouchPoints

SEPTEMBER 27, 2023

Simon Properties is partnering with Dropit to bring omnichannel inventory management and fulfillment capabilities to its facilities. “Simon’s commitment to shaping the future of retail aligns perfectly with our pursuit of technological innovation,” said Karin Cabili, Founder and CEO of Dropit in a statement.

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Returns Merchant Services Fulfillment Inventory Management 217

Retail TouchPoints

FEBRUARY 3, 2023

Supply chain issues, inflation and other economic headwinds that resulted from the COVID-19 pandemic and the Russian invasion of Ukraine are still present for merchants. Have a simple checkout process. Simple and easy checkout processes are needed to seal the deal. Make customer service a priority.

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Merchant Services Payment Services Marketing Drop-Shipping 232

Retail TouchPoints

OCTOBER 7, 2022

One variation of Bolt’s Checkout Everywhere function on The Independent ‘s site. It makes it very easy for services and publishers like The Independent to open up their own shops with the complete inventory, but without actually holding that inventory.”. Then the merchant takes over for fulfillment, logistics and so on.”.

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Merchant Services Checkout ATS Fulfillment 244

Retail TouchPoints

MAY 31, 2022

There are an almost infinite number of answers, but the long and the short of it is that 5G will enable merchants to perform intricate digital tasks faster and on a much larger scale. “5G This often goes hand-in-hand with cloud computing (data processing that happens in the cloud as opposed to servers on site). “5G

Merchant Services 342

Merchant Services Checkout Shrinkage ATS 342

Retail TouchPoints

OCTOBER 4, 2023

The UK’s largest independent builder’s merchant, MKM Building Supplies , recognized that the building supplies industry was changing, with 45% of its current customer base set to retire within the next five years. One BigCommerce merchant saw conversion rates jump from 52.9% after deploying both of these tactics.

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Merchant Services Social Commerce Checkout Payment Services 252

Inside Retail

OCTOBER 19, 2021

New customers are a major growth engine for retailers, but many merchants view first-time online shoppers as high-risk due to their unfamiliar behaviour and lack of purchase history. Our data already shows that across the e-commerce landscape, up to 70 per cent of orders that are declined by merchants are made by legitimate customers.

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Merchant Services Fashion Payment Services Checkout 147

Retail TouchPoints

AUGUST 13, 2021

As the company’s Senior Director and General Manager of Omnichannel, Sharon Gee has been at the center of the massive shifts taking place in ecommerce over the last year and a half. The company sees itself sitting squarely in the center of the pack, catering primarily to mid-size businesses with $1 to $50 million in online revenue.

Merchant Services 299

Merchant Services Payment Services Fulfillment Advertising 299

Retail TouchPoints

OCTOBER 16, 2020

Getting your buyers through the checkout page is only half the battle. Does your order fulfillment strategy live up to your customers’ expectations? Merchants are contending to meet a tectonic shift in online shopping behavior. Don’t hesitate to enhance your overall fulfillment strategy using technology. What Can You Do?

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Shipping Merchant Services Fulfillment Checkout 273

Inside Retail

FEBRUARY 28, 2022

To meet the growing needs of their clients during Covid, Merchgirls created a custom pick and pack process that elevated the offering from B2B to B2C on a mass scale. During this time, Merchgirls defaulted to manually fulfilling orders, requiring in-house staff to manage their bookings individually via phone and email with carriers.

Merchant Services 130

Merchant Services Payment Services Shipping Fulfillment 130

Retail TouchPoints

MAY 2, 2023

There are hefty fees for merchants when it comes to returns — shipping is costly and restocking takes time and money, which can take a toll on any business. The objective is to bring customers the service they need at the most opportune time, ultimately providing a seamless experience while building trust with customers.

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Customer Retention Returns Merchant Services Shipping 239

Retail TouchPoints

JUNE 26, 2023

It’s hard to believe that the invention of the UPC — first used by railroads almost 100 years ago and then introduced to speed grocery checkout lines back in 1974 — hasn’t changed. And in 2014, Inditex SA, which owns fast-fashion giant Zara, implemented RFID to effectively track all its products at every step in the process.

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Merchant Services Inventory Management Grocer Customer Experience 266

Retail TouchPoints

SEPTEMBER 8, 2021

A business model that was only possible with their unparalleled investment in the systems and shipping, fulfillment and supply chain infrastructure to support it. Emphasized in an article from the New York Times Magazine last fall, Shopify’s key to success has been putting the merchant first. .

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Merchant Services Payment Services Fulfillment Shipping 212

Retail TouchPoints

AUGUST 18, 2022

Most buy now, pay later offers are interest- and fee-free, unless customers miss a payment. consumers say they have used a buy now, pay later service, according to a recent study from The Ascent, a Motley Fool service. BNPL fulfills a need that previously wasn’t being met,” said Sharp. In fact, 50% of U.S

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Merchant Services Payment Services Consumer Point of Sale 250

Retail TouchPoints

OCTOBER 12, 2020

Although most stores have already modified their layouts and displays, it may be necessary to regulate the number of people allowed in a store — and strategize how to manage people camping out for a Black Friday opening. Unfortunately, many retailers fall short at checkout. Simplified return policies can reduce stress and costs.

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Consumer Merchant Services Payment Services Shopping 163

Retail TouchPoints

JULY 10, 2020

As well, many unknowns about pending legislation and its effect on merchants around the world can cause some anxiety for those in the industry. Merchants need to be aware of the constantly shifting nature of commerce and prepare accordingly to ensure they keep pace with the many factors impacting their business.

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Merchant Services Customer Experience Checkout Fulfillment 151

Small Biz Trends

APRIL 15, 2021

Besides having a brick-and-mortar shop, going online to offer your products and services comes with lots of opportunities for your business. An eCommerce platform is a software application that helps businesses sell products and services online. This means users don’t have to buy web hosting or install software anywhere.

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Merchant Services Payment Services Drop-Shipping Shipping 122

Mass Relators

JULY 27, 2021

Walmart said Wednesday that it will make some of its online, in-store fulfillment, and store pickup technologies available to other businesses through a strategic partnership with Adobe Commerce. BENTONVILLE, Ark. Adobe says its partnership with Walmart will allow its customers to provide their own best-in-class store pickup experiences.

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Merchant Services Fulfillment Checkout Shipping 98

Retail Minded

SEPTEMBER 21, 2021

Recent advancements include front end and back end responsibilities merging with ease, cloud based efforts supporting both in-store and online purchases, and mobile becoming increasingly popular to manage POS. This, as Kamara explains, is a key component to how the pandemic has changed retail and he describes it as “self-service commerce”.

Point of Sale 98

Point of Sale Merchant Services Payment Services Shipping 98

M19 Retail

OCTOBER 17, 2023

This initiative covers Merchandise Management, Store Operations, Sales Audit, Warehouse Management System (WMS), Point of Sale (POS), and Retail Analytics. The Mi9 Retail Platform will prove its value by supporting operations at scale across our merchandise management, store operations, and warehouses.

Merchant Services 40

Merchant Services Point of Sale Inventory Management Checkout 40

Retail TouchPoints

SEPTEMBER 1, 2023

“You’re going to see a fresh coat of paint, you’re going to see new and improved lighting that really shows that product,” Rosen explained, and “you’re also going to see centralized checkout.” JCPenney is upgrading merchandising tools and supply chain operations to improve product availability as well as the overall fulfillment experience.

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Planning Merchant Services Inventory Management Consumer 206

Storis

JANUARY 22, 2024

Retailers are also offering services within their spaces. Buy with Prime” enables Shopify merchants to use Amazon’s payment and fulfillment services. Mobile POS eliminates these friction points while expediting checkout anywhere in a showroom. Take Amazon and Shopify.

Home Furnishings 52

Home Furnishings Payment Services Merchant Services Fulfillment 52

Retail TouchPoints

JULY 30, 2020

However, what was interesting is the amount of money that’s going to be spent on things like subscriptions for educational services. With COVID-19 cases still on the rise, Americans are preparing differently for this back-to-school season,” said Dave Fisch, General Manager of Shopkick in an interview with Retail TouchPoints. “

Merchant Services 248

Merchant Services Advertising Apparel Planning 248

Star Miconics

FEBRUARY 16, 2024

Explore Online Ordering Tech from Star Understanding Social Commerce Social commerce, the process of selling products and services directly through social media platforms, is not just an extension of ecommerce; it’s a new frontier in retail, and still a relatively new one.

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Social Commerce Merchant Services Shopping Consumer 59

Retail Geek

MARCH 18, 2022

ShipBob is a tech-enabled third-party logistics provider (3PL) that fulfills e-commerce orders for direct-to-consumer brands. We discuss ShipBob’s origin story, how the e-commerce fulfillment industry has evolved, as well as the challenges and implications of Amazon and Shopify’s various fulfillment initiatives.

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Merchant Services Fulfillment Shipping Marketing 52

Store Growers

MAY 2, 2023

Google Merchant Promotions are a great opportunity for advertisers to have their items stand out in Shopping ads. We’ve dedicated an in depth article on Merchant Promotions specifically, so in this piece, we’ll focus on how to use the promotion_id attribute. Let’s check the methods for assigning promotion id in Google Merchant Center.

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Promotions Merchant Services Advertising Shipping 36

Retail Geek

SEPTEMBER 27, 2022

Scot: [5:04] And then so then that was your primary thing so then you did you guys realize that you needed to build you look at all the software for shipping and inventory management and build your own and then you, tell the story of that. Pain management we really tried to rely on our.

Merchant Services 52

Merchant Services Checkout Payment Services Drop-Shipping 52

Retail Geek

AUGUST 29, 2023

Jason: [8:04] No I was just I was just thinking that they I assume they left it blank because the underwriters were out of practice. There’s also the others you can think of Jason there’s this one.

Merchant Services 52

Merchant Services Grocer Advertising Payment Services 52

Retail Geek

DECEMBER 7, 2020

ShipBob is a third party logistics provider that offers e-commerce fulfillment for thousands of brands. Casey Armstrong ( @CaseyA ) is CMO at ShipBob, a third party logistics provider that offers e-commerce fulfillment for thousands of brands. A weekly podcast with the latest e-commerce news and events.

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Shipping Drop-Shipping Fulfillment Merchant Services 69

Retail Geek

APRIL 29, 2022

You know kind of optional subscription services and so you know apparently Jack Reacher and The Marvelous Miss maisel are good enough that that Prime is continuing to kill it. And it seems like it works way better and easier than the old Hardware so that was kind of fun and it was kind of fun to see, the early iterations of how.

Merchant Services 59

Merchant Services Drop-Shipping Shipping Payment Services 59

Retail Geek

APRIL 7, 2023

So that was interesting and then the to me the most geeky coolest thing of all although controversial is during the pandemic, the Brazilian government launched a government-sponsored instant payment system so I got. The thing that has grown a ton is you know shoptalk offers this Meetup service.

Merchant Services 52

Merchant Services Payment Services Social Commerce Advertising 52

Retail Geek

JUNE 13, 2022

This month you’ve seen all these news articles about Amazon actually having too much warehouse space too much what they call fulfillment center space and how they’re literally trying to sublease space to other people that they may have over-invested, as e-commerce starts to slow down and if you cook to the this next slide. [8:15]

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Fulfillment Shipping Merchant Services Advertising 52

Retail Geek

JUNE 11, 2021

Scot: [0:40] Hey Jason and welcome back Jason and Scot show listeners here at the Jason and Scot show headquarters we are always on the lookout for exciting new startups that are innovating around some of our favorite topics of e-commerce payments. Jason: [8:30] It’s crazy that 400 million a year is like a starter merchants.

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Merchant Services Payment Services Management Drop-Shipping 95

Retail Geek

APRIL 8, 2022

It felt pretty normal which was awesome and one of the best things about shoptalk normally is the networking and catching up with friends and I feel like that was in full effect and, extra fulfilling this year because you know I just got to see a bunch of people that I enjoy spending time with that I hadn’t gone to Sea in a couple of years.

Payment Services 59

Payment Services Merchant Services Consumer Fulfillment 59

Retail Geek

JANUARY 22, 2021

Installment Payments heat up – At least one company is acquired (Affirm, Afterpay, Klarna, QuadPay, Sizzle) Yes (IPO’s). Jason: [30:13] Yeah yeah the cognitive load can get pretty high when they start NASCAR racing up the checkout with multiple buy now pay later options. Digital grocery wars heat up. 2021 Predictions.

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Payment Services Drop-Shipping Merchant Services Returns 73

Retail Geek

MAY 28, 2021

The more reasons Amazon has for people that join Prime the more money they make on this whole ecosystem of services around Prime and it’s. Approved and and this one will have to go through that process as well a minor fun fact there. Um even the process of Defending themselves or settling this suit they.

Merchant Services 92

Merchant Services Apparel Shipping Marketing 92

Retail Geek

JANUARY 12, 2024

Bonus: Live-steaming, MetaVerse, Crypto still not a major thing in e-commerce; Management stops blaming performance on retail crime; and Smaller RMN’s fail. But most of TikTok shops and YouTube native checkout and these other experiences are what we would call video commerce.

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Drop-Shipping Apparel Shipping Fast Fashion 59