Retail TouchPoints

OCTOBER 16, 2020

Free shipping days are behind us. Getting your buyers through the checkout page is only half the battle. Having the best product or lowest shipping fee will no longer guarantee you a sale. For a vast majority of consumers, a positive delivery experience inspires fierce brand loyalty. Delivery speed : Same day, next day.

Shipping 276

Shipping Merchant Services Fulfillment Checkout 276

Retail TouchPoints

APRIL 18, 2023

Today’s consumers move across digital, physical and social platforms with ease, switching from browsing, researching and buying in seconds. As shopping journeys become increasingly complex, it’s harder for brands to put themselves in front of their consumers at exactly the right moment. Shopping is everywhere.

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Merchant Services Payment Services Social Commerce Returns 247

Inside Retail

SEPTEMBER 12, 2022

More often than not everyone is going to look at the retailer for remedy,” explains William Rich, co-founder, director and chief underwriting officer for e-commerce insurance provider Ship-Safely. By offering independent insurance to customers at checkout, both vendor and customer have peace of mind.

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Merchant Services Shipping Checkout Consumer 130

Retail TouchPoints

AUGUST 7, 2023

After several years of declines and a host of executive switch-ups (particularly in the CEO role), Wish began a major overhaul of its business (still underway) and launched a marketing blitz to “reintroduce” itself to consumers in August 2022. The trade-off is long shipping times, another thing Wish is working hard to improve.

Merchant Services 204

Merchant Services Drop-Shipping Shipping Payment Services 204

Retail TouchPoints

MAY 2, 2023

There are hefty fees for merchants when it comes to returns — shipping is costly and restocking takes time and money, which can take a toll on any business. Oh, ship… Inflation has been increasing, which likely means you’re being mindful of the economy. Freight Frustration Customers are also feeling the shift in the economy.

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Customer Retention Returns Merchant Services Shipping 243

A1 Retail

SEPTEMBER 27, 2023

Mollie reveals that economically ‘concerned’ consumers are relying more on social media, BNPL, and discounts when shopping online but expect to spend more in the next year Mollie , one of the fastest growing financial service providers in Europe, today unveiled findings from its second annual European Ecommerce Report.

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Merchant Services Consumer Payment Services Checkout 59

Inside Retail

SEPTEMBER 11, 2023

New research from Combank shows a growing divergence between Australian consumers who say they’re comfortable and those who say they’re doing it tough, irrespective of their financial situation. We are finding that consumers are more discerning now. They’re being a lot more discerning with their discretionary dollars.

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Merchant Services Payment Services Checkout Returns 289

Inside Retail

MAY 16, 2023

Research has found that nearly a third of Australian consumers have had a parcel stolen, lost or damaged in a 12-month period – including instances of doorstep parcel theft. Research by Australian fintech company Ship-Safely found that about 82 per cent of Australians made an online purchase last year spending up to $63.8

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Shipping Merchant Services Checkout Consumer 130

Retail TouchPoints

OCTOBER 19, 2022

Klar n a is continuing to expand beyond payments as it looks to become “a starting point for every purchase” for its 150 million global consumers. This is far from Klarna’s first foray beyond the world of payments. Among the new tools available to Klarna users and merchants are: Search and Compare.

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Merchant Services Shopping Drop-Shipping Checkout 265

Retail TouchPoints

MARCH 3, 2022

ecommerce merchants pulled in $10.8 That includes frictionless payments and checkout and fast shipping options. This is where merchants’ needs can collide with one of the potential downsides of flash sales: fraud. In these cases, manual review can help merchants avoid fraud and false positives.

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Merchant Services Drop-Shipping Payment Services Shipping 223

Retail TouchPoints

OCTOBER 12, 2020

On one hand, personal safety and security are still top-of-mind for consumers, driving changes in everything from online shopping to brick-and-mortar store layouts and delivery models. A starting point in approaching retailing in the time of coronavirus is to understand that it’s currently a tale of two consumers.

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Consumer Merchant Services Payment Services Shopping 163

Retail TouchPoints

DECEMBER 19, 2022

All of these retailers succeed by building hype around the launch, priming their loyal customers to place their order as soon as the product or service is released. Consumers are left disappointed, feeling cheated and let down. This surge of reseller abuse can have a negative impact on the business-consumer relationship.

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Merchant Services Payment Services Drop-Shipping Shipping 162

Retail TouchPoints

DECEMBER 30, 2021

In 2020, consumers spent approximately $630 billion on online shopping, and merchants lost $12 billion to fraud. Consumers in every age bracket are in fraudsters’ sights. Consumers in every age bracket are in fraudsters’ sights. The youngest group of consumers is Generation Z.

Merchant Services 265

Merchant Services Accounting Payment Services Returns 265

Retail TouchPoints

JUNE 26, 2023

It’s hard to believe that the invention of the UPC — first used by railroads almost 100 years ago and then introduced to speed grocery checkout lines back in 1974 — hasn’t changed. Consumers want more information about the products they buy, and retailers want more visibility into the products their customers buy.

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Merchant Services Inventory Management Grocer Customer Experience 269

Retail TouchPoints

SEPTEMBER 8, 2021

Amazon: the Consumer-First Platform. Amazon has completely upleveled what a high quality ecommerce experience looks like for consumers. A business model that was only possible with their unparalleled investment in the systems and shipping, fulfillment and supply chain infrastructure to support it. behind Amazon.

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Merchant Services Payment Services Fulfillment Shipping 216

Retail TouchPoints

AUGUST 13, 2021

Now, at BigCommerce, she helps merchants grow via integrations to channels such as Google, Facebook, Amazon, eBay and Walmart , a task she says is “like walking among giants.”. As data privacy increases, it becomes more and more challenging to get data about [consumers] from other places.

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Merchant Services Payment Services Fulfillment Advertising 299

Mass Relators

APRIL 20, 2022

SEATTLE — Amazon Prime will soon offer members to get perks like free delivery even when they are shopping from other online merchants. “We Members will have the flexibility to shop from merchants directly, all while enjoying the fast, free delivery, seamless checkout, and easy returns they’ve come to know and love from Amazon.”.

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Merchant Services Payment Services ATS Fulfillment 52

Small Biz Trends

DECEMBER 1, 2022

In fact, one of the strategies to becoming a leading e-merchant involves choosing the right technologies. Not sure if you need a comprehensive platform to serve as a central clearinghouse for customer data, shipping information, logistics, and more? Versatile payment processing solutions. So where should you start?

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Merchant Services Payment Services Shipping Inventory Management 138

Retail TouchPoints

JULY 10, 2020

Over the past decade, we have seen this sector move to a primarily online function and innovate to meet the needs of an ever-shifting assortment of consumers. As well, many unknowns about pending legislation and its effect on merchants around the world can cause some anxiety for those in the industry. Shifting Consumer Behaviors.

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Merchant Services Customer Experience Checkout Fulfillment 152

Inside Retail

OCTOBER 21, 2021

Retailers are enduring dynamic and challenging times as supply-chain disruption continues and consumer behaviour changes, both brought on by living in the Covid era. Consumers increasingly want a seamless and consistent shopping experience across a growing number of offline and online touchpoints. Offer gift cards.

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Returns Merchant Services Shipping Payment Services 130

365 Retail

APRIL 28, 2021

Fashion brands are pivoting to offer new, value-add delivery services and improved post-purchase experiences to enhance sales, encourage customer loyalty and protect margins, the latest data from parcelLab , the leading operations experience platform, reveals.

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Merchant Services Payment Services Fashion Checkout 52

Independent Retailer

OCTOBER 3, 2022

Because of this, consumers are demanding for better protections around their shipping. . Porch piracy has costly impacts on consumers, retailers, and carriers. This, along with signature requirements, are beneficial to both retailers and consumers, as it adds the assurance that the customer is home when the package is delivered.

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Shipping Merchant Services Returns Checkout 77

Hyken

JUNE 17, 2022

He shares the five consumer trends organizations can use in their next campaigns and strategy. So getting a competitive edge on what your consumers prefer can be extremely beneficial for your business. . More consumers want text messages from brands. Consumers are also on their smartphones now more than ever.

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Consumer Drop-Shipping Shipping Merchant Services 56

Store Growers

MAY 10, 2023

Last Updated on May 10, 2023 If you’re just entering the world of Google Merchant Center and Google Shopping, you might feel a bit lost when it comes to utilizing their benefits or the nuances between them. What Are the Product Data Requirements for Google Merchant Center? Let’s see what they are.

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Merchant Services Accounting Advertising Promotions 36

Star Miconics

NOVEMBER 18, 2022

Between the labor shortage, supply-chain issues, and the stock market crash, it’s a wonder how retailers can keep up with consumers at all. The POS is where the payment process begins and ends, and the entire customer experience there must be seamless. Self-Service Kiosks. Mobile Payments.

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Merchant Services Payment Services Kiosk Point of Sale 52

Inside Retail

SEPTEMBER 15, 2021

Keeping up to speed with developments in the e-commerce sector counts as essential knowledge in these times as the industry finds itself supercharged by technological advance, the influence of the pandemic and grand shifts in consumer demand and expectation.

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Merchant Services Checkout Customer Experience Fulfillment 130

Retail TouchPoints

DECEMBER 13, 2023

After years of lockdowns and digital-driven behaviors, consumers’ actions have shown how crucial the store experience is to how they shop and interact with brands. For example, they need to support omnichannel services like BOPIS, ship-from-store and seamless returns.

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Loss Prevention Visual Merchandising Sporting Goods Store Operations 269

Retail TouchPoints

DECEMBER 2, 2021

Unlike other platforms, 97% of searches on Pinterest are unbranded, and this is a great asset to our merchant and brand partners because it means that users are looking for inspiration, and they are looking to find new brands that can help them bring their ideas to life. Lurie: [In-app checkout] is in the pipeline.

Shopping 215

Shopping Merchant Services Social Commerce Checkout 215

Retail Minded

SEPTEMBER 21, 2021

Factor in the global pandemic and POS systems were challenged to become as sophisticated as they’ve ever been to keep up with both consumer expectations and retailers having to quickly adjust to sourcing challenges, contactless experiences, heightened shipping demands and more. Unified Commerce Platforms.

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Point of Sale Merchant Services Payment Services Shipping 98

Mass Relators

JULY 27, 2021

The core mission of helping people save money and live better is at the heart of every idea including Scan & Go and checkout technologies, AI-powered smart substitutions and pickup and delivery,” said Suresh Kumar, chief technology officer and chief development officer of Walmart Inc.

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Merchant Services Fulfillment Checkout Shipping 98

Retail Geek

DECEMBER 7, 2020

They are able to see the carrier shipping performance for all those clients and provide aggregate data that gives us insight into holiday shipping performance, also known as #shipageddon. ShipBob is a third party logistics provider that offers e-commerce fulfillment for thousands of brands.

Shipping 69

Shipping Drop-Shipping Fulfillment Merchant Services 69

Retail TouchPoints

DECEMBER 13, 2021

Carrie Tharp, VP, Retail & Consumer, Google Cloud. These retailers are using the Cloud to unlock digital potential across their business — both online and in stores — and Carrie Tharp, Google Cloud’s VP of Retail and Consumer, is helping them do it. How do I get them to my brand so I own that experience?

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Merchant Services Shopping Consumer Checkout 182

Store Growers

APRIL 18, 2023

The value provided for this attribute shows in a product ad, but only if the merchant meets Google’s conditions. Of course, every merchant out there wants this because it serves to sway customers’ decision-making. Let’s take a look at what is required from merchants to get this “sale” label. Is the Sale Price Attribute Required?

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Merchant Services Drop-Shipping Checkout Shipping 36

Retail Geek

MARCH 18, 2022

ShipBob is a tech-enabled third-party logistics provider (3PL) that fulfills e-commerce orders for direct-to-consumer brands. And be Engineers we were able to automate effectively everything in that e-commerce business except the part around shipping and Logistics. ? ? ? ? Dhruv Saxena is the co-founder and CEO of ShipBob, Inc.

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Merchant Services Fulfillment Shipping Marketing 52

Retail Geek

NOVEMBER 29, 2023

Consumers were patient, waiting for attractive deals, while retailers managed their inventory and discounting strategies well. They discuss the potential impact of mobile wallets on shopping behavior and note that BNPL resonates with new consumers and has replaced layaway. billion consumers are shaping shopping trends.

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Merchant Services Payment Services Consumer Shopping 69

Retail Geek

SEPTEMBER 27, 2022

Mark is an experienced Marketplace seller, and his current business Guardian Baseball is a hybrid seller selling both wholesale and owned brands direct to consumer from a Shopify site, and via multiple marketplaces including Amazon. Matt: [4:59] Yeah it was a it was a lot of fun so. Pain management we really tried to rely on our.

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Merchant Services Checkout Payment Services Drop-Shipping 52

Retail Geek

AUGUST 29, 2023

Jason: [8:04] No I was just I was just thinking that they I assume they left it blank because the underwriters were out of practice. There’s also the others you can think of Jason there’s this one.

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Merchant Services Grocer Advertising Payment Services 52