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How Social Commerce, Same-Day Delivery and Live Chat are Driving Sephora’s Omnichannel Evolution

Retail TouchPoints

Bojanowski shared key learnings from pandemic pivots such as the Instacart partnership and rollout of Instagram Checkout, and gave us a glimpse of what lies ahead for the beauty retailer in an exclusive interview with Retail TouchPoints. But if they have two good experiences, they’re hooked for life, so the bar is high.

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Experiential in-store shopping is this season’s must have according to 93% of European fashion retailers

A1 Retail

Over half of fashion retailers (54%) say investing in digital tools and capabilities such as clienteling apps is a priority in the next 12 months, and the pay-off is clear: 84% of retailers who have deployed clienteling apps say they have seen an increase in the average order size of store transactions.

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Retail Technology Show’s 2022 Innovation Awards shortlist is announced

A1 Retail

Cegid – (Stand 6C80) – Global unified commerce provider Cegid’s Live Retail Store solution is a new generation of collaborative in-store apps, designed to make customer journeys smoother and help deliver the most efficient omnichannel experience.

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Retail Technology Show’s 2022 Innovation Awards shortlist is announced

365 Retail

Cegid – (Stand 6C80) – Global unified commerce provider Cegid’s Live Retail Store solution is a new generation of collaborative in-store apps, designed to make customer journeys smoother and help deliver the most efficient omnichannel experience.