Remove Checkout Remove Clienteling Remove Customer Experience Remove Returns
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5 Ways To Boost Your Retail Business Productivity Through AI

Retail Minded

This type of platform reduces the time employees spend hunting for information and allows them to focus more on customers. Enhanced search capabilities mean better service, quicker problem-solving, and ultimately, a smoother operational flow that benefits both your team and your clientele. The result?

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How Social Commerce, Same-Day Delivery and Live Chat are Driving Sephora’s Omnichannel Evolution

Retail TouchPoints

Bojanowski shared key learnings from pandemic pivots such as the Instacart partnership and rollout of Instagram Checkout, and gave us a glimpse of what lies ahead for the beauty retailer in an exclusive interview with Retail TouchPoints. But if they have two good experiences, they’re hooked for life, so the bar is high.

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Harry Rosen Goes ‘Headless’ to Support Digital Service Shift

Retail TouchPoints

Associates play a crucial in the omnichannel customer experience. They create a face for the brand and use their personal experiences and opinions to guide shoppers seamlessly through the decision-making journey. We found the path we were going on wasn’t about finding one great software partner.

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Increasing in person shopping in your retail store

I Vend

Put on an event create a retail experience that the shopper can only have in store. A tasting, a demonstration, a masterclass, a fashion show, a makeover, a free trial or a ‘money can’t buy’ VIP personalised customer experience. Or a ‘shop and dine’ experience with a local restaurant.

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2024 Industry Trend Guide

Storis

Mobile POS eliminates these friction points while expediting checkout anywhere in a showroom. The home furnishings industry is actively embracing Mobile POS to elevate the customer experience. Incorporating product enhancements like imagery, reviews, recommendations, and varied fulfillment options resonates well with customers.