Hyken

MAY 7, 2021

This week we feature an article by Saurav, a marketer and storyteller at Freshworks. He shares how brands can make their customers’ digital experiences more personalized. Have you recently taken your business online? Are you looking to make your digital customer experience more personalized?

Customer Experience 72

Customer Experience Checkout Business Communication Fulfillment 72

Hyken

MAY 7, 2021

This week we feature an article by Saurav, a marketer and storyteller at Freshworks. He shares how brands can make their customers’ digital experiences more personalized. Have you recently taken your business online? Are you looking to make your digital customer experience more personalized?

Customer Experience 56

Customer Experience Checkout Business Communication Fulfillment 56

Hyken

DECEMBER 31, 2021

Karen Hertzberg is the Senior Content Marketing Specialist at Siege Media. She shares 5 customer service strategies that improve customer retention. People may cut companies some slack if a product doesn’t quite work as expected, but only when the customer service experience makes up for these missteps. .

Customer Retention 112

Customer Retention Business Communication Marketing Consumer 112

Retail TouchPoints

OCTOBER 20, 2020

And to answer that question, we’ve developed a term called C-Commerce (consumer commerce).”. Question 2: How can retailers adapt to constraints on top-of-the-funnel consumer discovery? We require connection with other people — don’t forget that when you’re building the experience, especially online.”. We are creatures.

Merchant Services 149

Merchant Services Shopping Consumer Business Communication 149

Retail Next

FEBRUARY 19, 2020

In the face of uprising challenges, retail brands must continue to expand the consumer base, build customer relationships, increase brand awareness, boost consumer relationships, enhance loyalty, and much more. So yeah, running a business , particularly a retail business, is not as simple and straightforward as it used to be.

Management 59

Management Marketing Shipping Shopping 59