Retail TouchPoints

AUGUST 11, 2020

Circle K will pilot a touchless autonomous checkout solution in one of its Phoenix locations and plans to add the technology to other store locations. In the pilot store, shoppers can pay via a smartphone app for a completely touchless experience, or pay with cash or a card at a kiosk or traditional POS station.

Checkout 196

Checkout Store Layout Payment Services Kiosk 196

Wiser

MAY 14, 2024

Moët Hennessy’s commitment to overcoming these challenges involved a strategic initiative to link granular KPIs collected at the store level with sales and shopper insights. Moët Hennessy’s case underscores the necessity of a data-driven approach to optimize each store. Here’s a PDF version of this use case.

Store Layout 78

Store Layout Consumer Location Planning 78

Retail TouchPoints

MAY 29, 2024

Amidst this flux, Best Buy is exploring new formats, Walmart is planning extensive renovations, Amazon is venturing into lower-priced chains and Whole Foods is introducing small-format stores tailored for quick-trip urban consumers. The small-format store, due to space constraints alone, avoids this issue.

Checkout 210

Checkout Planning Store Layout Consumer 210

Wiser

SEPTEMBER 13, 2023

Whether you’re a small business owner or a manager of a large retail establishment, you’ll find that foot traffic data can offer you the valuable insights needed to enhance your business operations and boost revenue. Foot traffic data can also be leveraged to optimize store layouts.

Store Layout 147

Store Layout Promotions Store Operations Customer Experience 147

Retail TouchPoints

NOVEMBER 23, 2022

A worldwide pandemic kept shoppers hunkered down at home and out of malls and stores for two years. The expected bounce-back has, at best, developed slowly. Many more products and services have become available at varying price points. Retail has suffered a string of setbacks in recent years.

Merchant Services 262

Merchant Services Shrinkage Store Layout Customer Experience 262

Retail TouchPoints

MAY 9, 2022

Corporate employees immediately felt the benefits, largely because they were given the newfound power to work from anywhere and at any time. Through their long-term partnership, which reached a whole new level of value during the pandemic, Vans has reduced overall time spent documenting store concepts by 25%.

Visual Merchandising 233

Visual Merchandising Store Layout Boutique Apparel 233

Inside Retail

JULY 6, 2021

Despite the numerous obstacles the retailer faced in 2020, Jeanswest managed to retain the trust and loyalty of consumers, recently taking the title of Clothing Store of the Year 2020 in the Roy Morgan Customer Satisfaction Awards.

Payment Services 246

Payment Services Store Layout Management Location 246

Inside Retail

DECEMBER 4, 2023

“I think this really takes us to another level, especially being in the sporting capital of Australia,” Gary Williams, Rebel’s managing director, told Inside Retail. The first RCX store, designed in partnership with Sydney-based retail agency The General Store, opened at Westfield Doncaster shopping centre in March 2020.

Store Layout 264

Store Layout Apparel Boutique Customer Experience 264

365 Retail

OCTOBER 16, 2023

With a network of over 275 stores throughout Europe, the brand has already made a considerable international impact and has set ambitious targets for the UK market. The brand’s unique labyrinthine store layout will be a new feature for London shoppers, as Søstrene Grene continues its UK expansion.

Planning 111

Planning Store Layout Location Management 111

Retail TouchPoints

FEBRUARY 9, 2022

Let’s take a look at how digital surveys could be the secret to collecting the insightful data and innovation leads you are looking for. If you’ve noticed declines in your CSAT, it’s time to dig a little deeper into those results and look at what your customers are saying. . How to Track a Customer’s Bad Shopping Experience.

Shopping 223

Shopping Payment Services Visual Merchandising Customer Experience 223

Inside Retail

MARCH 15, 2022

But imagine your store is missing out on 10 per cent of profit simply because you haven’t invested in an assortment plan. It’s basically the harmonious union of merchandising, product placement and store layout (online or physical) to get the most bang from the season and provide a competitive advantage.

Planning 130

Planning Store Layout Markdowns Location 130

Retail TouchPoints

FEBRUARY 15, 2021

But the COVID-19 pandemic forced retailers to grapple with all of the above, all at once. Online sales bridged the gap between retailers and their consumers at the height of shelter-in-place restrictions, and many brick-and-mortar owners used their storefronts as a place to package orders and offer curbside pickup.

Fulfillment 261

Fulfillment Checkout Store Layout Consumer 261

Wiser

APRIL 10, 2023

Successful retail assortment strategies will take many different factors into account, such as customer base, location, store capacity, etc. If you hope to influence the customer path to purchase within your stores, then considering these factors is essential. This strategy is not very attainable for most retailers.

Dead-Stock 145

Dead-Stock Store Layout Visual Merchandising Planning 145

Inside Retail

JUNE 4, 2023

Retail environments become our community hubs ‘One size fits all’ store rollouts are a thing of the past. Look at the localised store format strategy that Starbucks and Aesop implement. Too many store formats use a ‘big-business’ local mentality that doesn’t actually relate to the location of the store.

Telecommunications 130

Telecommunications Store Layout Location Planning 130

RETAIL MANAGEMENT SOFTWARE

NOVEMBER 7, 2023

Personalization at Scale One of the standout features of AI in marketing is its ability to deliver personalized experiences to consumers on a massive scale. Predictive Analytics AI excels at predictive analytics, helping retailers and CPG companies forecast trends, demand, and inventory needs with unparalleled accuracy.

Marketing 95

Marketing Inventory Management Supply Chain Management Store Layout 95

Retail TouchPoints

MAY 31, 2021

The systems can send alerts whenever the store occupancy limit has been reached or there’s a high concentration of shoppers in the same location. Many stores have posted marks on their floors to remind customers to stand at least six feet apart. Social Distancing. They must also find a way to stay in the black.

Store Layout 148

Store Layout Kiosk Point of Sale Advertising 148

Retail TouchPoints

FEBRUARY 21, 2024

Hospitals and medical campuses typically look at retail as an essentially insignificant element in their patient, visitor and employee experiences. Design concepts and even merchandise assortments are further customized based on the facility’s geographic location. Marie Kloor and her firm, Hydra Health , are focused on changing that.

Beauty and Health 207

Beauty and Health Shopping Payment Services Boutique 207

A1 Retail

JULY 6, 2022

A first look at the upgraded and most cutting-edge Hobbycraft store yet, located in Wolverhampton, including brand new Haberdashery and Custom Crafting areas. Prices start at £5 and can be booked online via Hobbycraft ClassBento. Store Manager, Rachel comments: “It is brilliant to see the renovation completed.

Store Layout 72

Store Layout Shopping Location Management 72

365 Retail

JUNE 2, 2023

This partnership will see the beloved children’s toy brand return to the UK high street through the establishment of Toys”R”Us shop-in-shops in nine WHSmith High Street stores across the country, including in locations such as York, Oxford, Reading, and Cheltenham.

Planning 69

Planning Store Layout Returns Shopping 69

Retail Focus

AUGUST 10, 2021

The company invested in state-of-the-art automated packing machines, able to tailor-make parcels at the rate of 500 boxes an hour. Adopting this technology will reduce service and transaction times, ultimately helping aid store management, staffing levels, marketing, product ranging decisions and the wider customer experience.

Customer Experience 246

Customer Experience Store Layout Returns Consumer 246

Shopper Motion

DECEMBER 19, 2022

By collecting data on how shoppers move through the store, what products they interact with, and how long they spend in different areas, retailers can gain a deeper understanding of what drives sales and make informed decisions about store layout, product placement , and marketing efforts. RFID tracking. Increased sales.

Store Layout 52

Store Layout Inventory Management Promotions Target Market 52

V Count

FEBRUARY 13, 2023

While online shopping is ever-growing, most retail sales still transpire in physical stores. Launching marketing campaigns and promotions via third parties or at your storefront can drive more shoppers into your establishment, but you can also increase your conversion rate and maximize your sales with in-store efforts.

ATS 40

ATS Store Layout Promotions Marketing 40

Wiser

JULY 31, 2023

In the competitive world of retail, ensuring your products are in the right place at the right time can mean the difference between profit and loss. A planogram is a visual diagram that details where every product on a retail store shelf should be placed. This is where planogram compliance comes into play.

Store Layout 145

Store Layout Promotions Customer Experience Inventory Management 145

Inside Retail

JULY 14, 2022

This week we chat with Kam Huckins, partnerships executive of new retail at Mirvac. Can you tell me what that experience has been like and the impact it had at Mirvac? Our first WeShow partner at Kawana Shoppingworld, on Queensland’s Sunshine Coast, was Zack Anthony Curran from streetwear retailer, Hipland.

Store Layout 130

Store Layout Shopping Management Marketing 130

Retail Focus

JANUARY 12, 2023

Senior retail consultant at Univers Retail | Published author | Visiting lecturer. As much as brands experiment with pop-up store formats, concepts, or themes, they should resonate with consumers as much as they do with their identity. Is brand identity important in designing exceptional pop-up stores? Ghalia BOUSTANI.

Visual Merchandising 246

Visual Merchandising Store Layout Customer Experience Shopping 246

Wiser

AUGUST 13, 2019

Ensure your inventory management is working properly. Analyze historical promotional data and run smaller test promotions to see if consumers would have bought the items on sale at full-price. Optimize Category Management. Does your store stock what consumers want to buy? Innovate Your Store Layout.

Marketing 103

Marketing Store Layout Promotions Inventory Management 103

V Count

MAY 21, 2024

The demand for people counting sensors and visitor analytics is growing for businesses with physical locations. Businesses worldwide, of all sizes and across various sectors, primarily retail, use people counting sensors at their physical locations to gather detailed customer data, informing their business models.

Marketing 52

Marketing Customer Experience Target Market Management 52

V Count

JANUARY 7, 2022

Footfall insights within a location can be broken down to the time of day. This ensures you have the right number of staff members at the right times, reducing abandonment rates and improving customer satisfaction. Does your store layout allow for a smooth customer journey? Does your checkout process take too long?

Shopping 52

Shopping Checkout Store Layout Management 52

V Count

MARCH 20, 2024

Essentially, the use of people counting technology is crucial if you operate any physical location, which can range from an outdoor venue to a building. This is because it allows you to monitor the number of individuals visiting your location, providing valuable data that can be used to optimize your operations and improve customer service.

Store Layout 52

Store Layout Customer Experience Shopping Outdoor 52

V Count

MARCH 20, 2024

Essentially, the use of people counting technology is crucial if you operate any physical location, which can range from an outdoor venue to a building. This is because it allows you to monitor the number of individuals visiting your location, providing valuable data that can be used to optimize your operations and improve customer service.

Store Layout 52

Store Layout Customer Experience Shopping Outdoor 52

Shopper Motion

DECEMBER 19, 2022

By analyzing data on customer foot traffic , browsing and purchase patterns , and other metrics, retailers can identify areas for improvement and make informed decisions about store layout , product placement , and other factors that can impact the customer experience. Types of in-store analytics. Customer behavior analytics.

Store Layout 52

Store Layout Customer Experience Marketing Inventory Management 52

Inside Retail

NOVEMBER 27, 2023

AI-powered inventory management and demand forecasting Harnessing the power of artificial intelligence (AI) and machine learning (ML) has become an operational reality for retailer s, especially in the realm of inventory management and demand forecasting. This is especially crucial in managing seasonal or event-driven merchandise.

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Consumer Checkout Inventory Management Shopping 147

V Count

MARCH 6, 2024

In addition, consider hosting unique events or engaging workshops at your store. By creating these in-person experiences, you can deepen customer engagement and generate buzz around your store. One of the key factors to consider is the optimization of traffic flow within your store.

Shopping 52

Shopping Advertising Checkout Store Layout 52

V Count

MARCH 6, 2024

In addition, consider hosting unique events or engaging workshops at your store. By creating these in-person experiences, you can deepen customer engagement and generate buzz around your store. One of the key factors to consider is the optimization of traffic flow within your store.

Shopping 52

Shopping Advertising Checkout Store Layout 52

Retail TouchPoints

OCTOBER 12, 2020

On one hand, personal safety and security are still top-of-mind for consumers, driving changes in everything from online shopping to brick-and-mortar store layouts and delivery models. Yet at the same time, many cash-strapped consumers will be looking for bargains. Unfortunately, many retailers fall short at checkout.

Consumer 163

Consumer Merchant Services Payment Services Shopping 163

V Count

MAY 6, 2024

Lack of Assistance : Finally, the availability and visibility of store assistants play a crucial role in a customer’s shopping experience. In fact, absent any external factors – which are typically beyond the control of businesses – these issues can be effectively managed.

Payment Services 52

Payment Services Checkout Store Layout Returns 52

V Count

JANUARY 26, 2024

Then, we’ll talk about how all types of retail businesses can use AI, from improving inventory management to customizing customer experience. Improved Customer Engagement and Experience AI facilitates a deeper connection between stores and shoppers by delivering highly personalized experiences. Let’s take a closer look!

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Shopping Inventory Management Customer Experience Store Layout 95