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Amazon’s Just Walk Out has Left the Building

Retail TouchPoints

The retailer will instead rely more heavily on its smart Amazon Dash Carts , which have been deployed at Fresh stores since 2020 as well as at Amazon subsidiary Whole Foods. The company already had moved the JWO unit out of its retail group and into its AWS cloud computing division.

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NRF 2024 Preview: Hear From Top Execs at Levi’s, Ulta Beauty, FedEx — and Magic Johnson

Retail TouchPoints

Spotlights on Supply Chain, Sustainability and RMNs New at the 2024 event is the retailer-only Supply Chain 360 Summit being held on Sunday, Jan. 13, What’s in Store for Retail Media Networks. For those who want to check out actual stores in the retail mecca that is New York City, guided retail store tours begin at 10 a.m.

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Can Nearshoring Prevent the Next Supply Chain Crisis?

Retail TouchPoints

in-stock commitment would take 6X as much inventory as the original 80% calculation — and it’s still not at 100% ! On the other hand, ultra-liberal return policies are fine for the customer experience, but they’re really expensive. To provide a 99.5% What you offer [in terms of fast fulfillment], and to whom, is very important.

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Dollar General Hit with $1M More in OSHA Fines, Bringing Total Since 2017 to $15M

Retail TouchPoints

Dollar General is facing more than $1 million in potential penalties for workspace safety violations at four stores in Florida and Georgia that were uncovered by investigators from the U.S. federal workplace inspectors opened inspections at stores on 58th Avenue and Marion Oaks Manor in late August and September 2022.

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How RFID is Powering Perry Ellis’ Customer Operations, from Inventory Planning to Checkout

Retail TouchPoints

Inventory needs to be carefully sorted between the front and backroom, and each store needs to have a clear view of inventory to ensure customers aren’t disappointed by an out-of-stock. “At Additionally, the use of RFID will help Perry Ellis better get a more granular understanding of what products are selling in what stores.

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In the Wake of ‘Returnageddon’ Retailers Seek New Solutions to an Age-Old Problem

Retail TouchPoints

A study from UPS found that 73% of online shoppers say their returns experience impacts their decision to return to a retailer. A customer should be able to exchange what they bought for any other product in your catalog,” he said. “ How do we put a drop-off at Starbucks , because people go there every single morning?

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Saving Shoppers from the Sea of Sameness

Retail TouchPoints

As you walk through the mattress store, all you see is what seems like miles of white bedding and seemingly identical products. You feel your head begin to pound as you try to assimilate the barrage of messaging throughout the store. Unfortunately, similar customer experiences are everywhere.