Inside Retail

FEBRUARY 6, 2022

Usually, there’s a shift to more fulfilment options, perhaps adding one or two carriers to the mix – and according to ShipStation ANZ country manager David Boyer, this tends to be where the back of the business starts creaking. Finally, how do you offer a hassle-free way for customers to return items?”. Why isn’t it shipping?

Shipping 130

Shipping Checkout Customer Retention Fulfillment 130

Hyken

DECEMBER 23, 2022

2023 will be all about customer lifecycle management (CLM). Organizations will need a communications provider who evolves with them – a trusted partner who leverages their expertise and analytics to guide them toward the right solutions today and in the future. Mitel is a leader in business communications.

Business Communication 58

Business Communication Customer Experience Marketing Returns 58

Hyken

MAY 7, 2021

This week we feature an article by Saurav, a marketer and storyteller at Freshworks. Have you recently taken your business online? Live chat software is a messaging platform that allows customers to communicate with ser vice reps in real-time. to find answers at t heir own pace. . Maximize team productivity .

Customer Experience 72

Customer Experience Checkout Business Communication Fulfillment 72

Hyken

MAY 7, 2021

This week we feature an article by Saurav, a marketer and storyteller at Freshworks. Have you recently taken your business online? Live chat software is a messaging platform that allows customers to communicate with ser vice reps in real-time. to find answers at t heir own pace. . Maximize team productivity .

Customer Experience 56

Customer Experience Checkout Business Communication Fulfillment 56