Inside Retail

FEBRUARY 6, 2022

Usually, there’s a shift to more fulfilment options, perhaps adding one or two carriers to the mix – and according to ShipStation ANZ country manager David Boyer, this tends to be where the back of the business starts creaking. The three big things are simply, order received, order on its way, order is at your door,” explains Boyer.

Shipping 130

Shipping Checkout Customer Retention Fulfillment 130

Retail TouchPoints

JULY 2, 2021

This massive shift to digital has forced retailers to rethink how they do business, communicate with their customers, and find creative ways to stay ahead in the evolving retail landscape. Yet solving the thorny issues around latency and data sovereignty leaves many retailers at a loss. He was VP of Marketing at EverString.

Payment Services 250

Payment Services Customer Experience Management Business Communication 250

Hyken

MAY 7, 2021

This week we feature an article by Saurav, a marketer and storyteller at Freshworks. Have you recently taken your business online? Live chat software is a messaging platform that allows customers to communicate with ser vice reps in real-time. to find answers at t heir own pace. .

Customer Experience 72

Customer Experience Checkout Business Communication Fulfillment 72

Hyken

MAY 7, 2021

This week we feature an article by Saurav, a marketer and storyteller at Freshworks. Have you recently taken your business online? Live chat software is a messaging platform that allows customers to communicate with ser vice reps in real-time. to find answers at t heir own pace. .

Customer Experience 56

Customer Experience Checkout Business Communication Fulfillment 56

Retail TouchPoints

OCTOBER 20, 2020

While the 99 speakers at the 2020 Retail Innovation Conference , held Oct. Dave Coles, Senior Partner Manager of eCommerce, Pinterest “Our thinking is that the value unlock is at the start of the customer journey with the discovery and automation phase. Shoppers need more than just a fast, convenient purchase at the best price.

Merchant Services 149

Merchant Services Shopping Consumer Business Communication 149

Retail Next

FEBRUARY 19, 2020

With a wealth of information at their fingertips, it doesn’t take much to snag the best deal. Squareup.com stated that 64 percent of SMBs said customers are more focused on finding the lowest prices versus supporting local businesses. Aim at gathering feedback from customers and understand what their demands are.

Management 59

Management Marketing Shipping Shopping 59