Retail TouchPoints

JUNE 10, 2020

Consumer-friendly and flexible return policies can be the difference between getting a new customer and losing a sale. According to proprietary research conducted by Forter, 23% of shoppers will abandon their carts if returns options are poor. Returns Abuse And Customer Expectations. This is amplified in some industries.

Returns 150

Returns Merchant Services Drop-Shipping Accessories 150

Retail TouchPoints

APRIL 21, 2021

The pandemic accelerated not just ecommerce but also digital payment methods: digital wallets reached 29.3% The wallets are expected to unseat credit cards as the preferred online payment method in the coming years, according to the FIS Global Payments Report 2021. Digital wallet usage is expected to account for 40.5%

Merchant Services 288

Merchant Services Payment Services Checkout Accounting 288

Retail TouchPoints

DECEMBER 30, 2021

In 2020, consumers spent approximately $630 billion on online shopping, and merchants lost $12 billion to fraud. Account takeover fraud, which is driven by impostor scams, increased by 50%, with no signs of slowing down in 2021. This approach can reduce fraud losses and improve the shopping experience for good customers.

Merchant Services 261

Merchant Services Accounting Payment Services Returns 261

Retail TouchPoints

JANUARY 3, 2022

billion, accounting for a record 18.9% It’s a lose-lose scenario: Customers are left completely frustrated by the process and brands put their reputations on the line every time a customer leaves their website because of a poor user experience. of all holiday retail revenue and representing an 11.3%

Merchant Services 268

Merchant Services Shopping Customer Experience Accounting 268

Retail TouchPoints

AUGUST 7, 2023

When it debuted back in 2010, Wish was the only game in town as far as manufacturer-direct discount shopping apps went. But times have changed dramatically in the 13 intervening years: Temu , which debuted just last September, is now the top shopping app in the U.S., Doubling down on merchants outside of China.

Merchant Services 200

Merchant Services Drop-Shipping Shipping Payment Services 200

Retail TouchPoints

MARCH 3, 2022

ecommerce merchants pulled in $10.8 billion on Cyber Monday 2020 , while Singles Day in November 2021 in China drove $139 billion in sales for two of that country’s major online shopping platforms. That includes frictionless payments and checkout and fast shipping options. Consider that in the U.S.,

Merchant Services 219

Merchant Services Drop-Shipping Payment Services Shipping 219

Store Growers

APRIL 1, 2022

Having your Google Merchant Center account suspended can be a death sentence for your business. Because if you can’t use Merchant Center, it also means you won’t be able to use Google Shopping. Most of the time, they are also clueless as to why their account got suspended. Unsupported shopping ads content.

Merchant Services 36

Merchant Services Accounting Payment Services Advertising 36

Inside Retail

SEPTEMBER 1, 2021

According to co-founder and chief product officer Joel Aaron, refunded cash can be in the customer’s account within as little as 30 seconds. It means consumers don’t have to wait for the seller to receive the returned product and approve the refund before they get their cash — a process that can take weeks or more.

Merchant Services 130

Merchant Services Payment Services Returns Planning 130

Inside Retail

OCTOBER 21, 2021

James Johnson, director of technology services & strategic accounts, APAC at Shopify, says it is critical for Australian retailers to optimise their product offers and sales channels to make the most of the sales season and seize the opportunity to end a difficult year on a high. Offer gift cards.

Returns 130

Returns Merchant Services Shipping Payment Services 130

Retail TouchPoints

APRIL 22, 2022

With the pandemic ushering a wave of traditionally brick-and-mortar merchants online since 2020, the chances of being targeted by scammers is at an all-time high. The right anti-fraud software can detect attempts by single sellers to create many accounts, blocking this behavior. Return Fraud.

Merchant Services 250

Merchant Services Returns Fulfillment Promotions 250

Inside Retail

NOVEMBER 28, 2022

More than a digital phenomenon, the change represents an entire shift in the power dynamic between buyer and seller, revolutionising not just how things are bought but, more importantly, how people shop and why. Just like internet shopping did, it will change people’s shopping behaviour and as a result bring radical change.

Social Commerce 130

Social Commerce Merchant Services Payment Services Fulfillment 130

Retail TouchPoints

MARCH 2, 2021

With the stakes for getting returns right continuing to rise, retailers have to focus on multiple elements including the customer’s return experience and streamlining reverse logistics systems (sometimes with the help of third parties). More Online Sales Means More Returns. The big driver? Retailers across the U.S.

Returns 276

Returns Merchant Services Drop-Shipping Consumer 276

Retail TouchPoints

APRIL 5, 2022

When it comes to embracing ethical commerce and moving corporate social responsibility (CSR) strategies forward, Amazon Web Services (AWS) research shows that retailers and CPGs identify three primary hurdles to success. This category includes discount stores, mass merchants (“big box stores”) and businesses focused on specialty hardlines.

Merchant Services 213

Merchant Services Beauty and Health Returns Consumer 213

Retail TouchPoints

OCTOBER 21, 2021

In the world of ecommerce, Google is a bit of an anomaly: while a relatively minor player in the marketplace landscape compared to giants like Amazon and eBay , it is at the same time central to the shopping journeys of millions of consumers every day. We’re Not a Retailer, We’re Not a Marketplace’.

Merchant Services 293

Merchant Services Advertising Shopping Drop-Shipping 293

Retail TouchPoints

DECEMBER 17, 2021

Klarna has launched a new browser extension that enables consumers shopping on desktop computers to access its buy now, pay later service at any online store, even if the retailer is not a Klarna partner. . Despite the recent growth in mobile shopping, desktop still accounts for 32% of all ecommerce traffic, according to SaleCycle.

Merchant Services 222

Merchant Services Checkout Payment Services Consumer 222

Store Growers

JULY 6, 2022

When you’re configuring your Google Merchant Center account, one of the essential parts to get right is the shipping settings. Why You Need to Set Up Shipping in Google Merchant Center. First off, setting up shipping is a requirement before you can run any Google Shopping campaigns. Last Updated on July 6, 2022.

Merchant Services 36

Merchant Services Shipping Drop-Shipping Returns 36

A1 Retail

SEPTEMBER 27, 2023

Mollie reveals that economically ‘concerned’ consumers are relying more on social media, BNPL, and discounts when shopping online but expect to spend more in the next year Mollie , one of the fastest growing financial service providers in Europe, today unveiled findings from its second annual European Ecommerce Report.

Merchant Services 59

Merchant Services Consumer Payment Services Checkout 59

365 Retail

JULY 20, 2022

in 2020, with e-commerce accounting for more than three-quarters of overall retail growth, and 57% of global shoppers’ spend is now online, and this momentum will only continue to drive the retail industry forward. Globally, online’s share of total retail sales was 16.4%

Merchant Services 122

Merchant Services Shopping Customer Retention Department Stores 122

Store Growers

MAY 24, 2023

Last Updated on May 24, 2023 Shipping charges are one of the most common reasons why customers abandon their shopping carts, so it’s essential that you provide accurate shipping information about your products. Merchants use this attribute to provide data about the shipping cost and speed for all their products.

Merchant Services 36

Merchant Services Shipping Accounting Checkout 36

Retail TouchPoints

JULY 12, 2021

Above all, they must keep the customer experience top of mind, and Amazon sets the benchmark for customer experience and expectations when it comes to online shopping. Those businesses clinging to rudimentary paper-based processes and a belief system that “we’ve always been able to make money doing things this way, why do we need to change?”

Merchant Services 276

Merchant Services Fulfillment Shipping Inventory Management 276

Store Growers

JUNE 24, 2023

Last Updated on July 3, 2023 Ecommerce merchants are no strangers to using Google Merchant Center. This powerful platform lets merchants manage, modify, and adjust their ecommerce shops across Google’s various services, such as Google Shopping, Ads, My Business, etc. First, log in to Google Merchant Center.

Merchant Services 36

Merchant Services Drop-Shipping Shipping Accounting 36

Retail TouchPoints

FEBRUARY 9, 2023

This is made possible by powerful AI algorithms that deeply understand the customer’s needs and create a personalized shopping experience. AI models can also instantly build taste profiles for new or guest users during the current shopping session, quickly personalizing the shopping experience even on the customer’s first visit.

Merchant Services 235

Merchant Services Accounting Shipping Returns 235

Retail TouchPoints

JANUARY 20, 2022

But through this disruption, retailers began to see that their procurement process is in many ways the linchpin for maximizing revenue and reducing spend as the economy recovers post-pandemic. According to a recent consumer behavior report by Raydiant , fewer than half of their survey’s respondents now say they prefer to shop in person.

Merchant Services 227

Merchant Services Clienteling Shipping Inventory Management 227

Store Growers

JUNE 3, 2022

Advertisers use Google Merchant Center to connect their product feed to Google Ads. But Google Merchant Center offers a ton of other features on top of that. Advertisers can connect product reviews, and add their promotions with their Shopping Ads, among other things. What are Google Merchant Center Programs?

Merchant Services 36

Merchant Services Promotions Accounting Shipping 36

Retail TouchPoints

OCTOBER 29, 2020

Economists are predicting a flat or modest increase in holiday sales compared to 2019, but they expect a big increase in online holiday shopping. As online activity has increased during the pandemic, online fraud has too, and fraudsters are poised to wipe out a big chunk of merchant profits by posing as legitimate customers.

Merchant Services 152

Merchant Services Accounting Shipping Returns 152

Store Growers

MAY 10, 2023

Last Updated on May 10, 2023 If you’re just entering the world of Google Merchant Center and Google Shopping, you might feel a bit lost when it comes to utilizing their benefits or the nuances between them. What Are the Product Data Requirements for Google Merchant Center? Let’s see what they are.

Merchant Services 36

Merchant Services Accounting Advertising Promotions 36

365 Retail

MARCH 17, 2023

Consumers say retailers shouldn’t ban serial returners from shopping with them, suggesting that those who return the most are often the most valuable, highest spending customers to the retailer, according to new research from the Retail Technology Show , taking place on 26 & 27 April 2023 at London’s Olympia.

Returns 59

Returns Merchant Services Shopping Consumer 59

Mass Relators

APRIL 20, 2022

SEATTLE — Amazon Prime will soon offer members to get perks like free delivery even when they are shopping from other online merchants. “We With the introduction of Buy with Prime, we’re expanding where members can enjoy trusted and convenient Prime shopping benefits beyond Amazon, adding even more value to their membership.

Merchant Services 52

Merchant Services Payment Services ATS Fulfillment 52

Store Growers

MAY 7, 2023

Last Updated on May 8, 2023 If you’re a beginner in online marketing and Google Shopping, you might not be aware of the importance of linking your Google Merchant Center account with Google Ads. GMC’s Tools & Settings button in the top center Then, click on “Linked Accounts.”

Merchant Services 36

Merchant Services Accounting Advertising Shopping 36

Retail TouchPoints

FEBRUARY 4, 2021

Not only were consumers shopping more online throughout the pandemic, but they were doing it around the world. Brands that were advanced in their digital journey and were globally diversified have seen incredible returns and record-breaking online revenues. Social media fuels global shopping trends,” said Kelly. “A

Merchant Services 266

Merchant Services Beauty and Health Consumer Returns 266

Retail TouchPoints

JANUARY 26, 2021

Online shopping became a refuge, not because of overwhelming convenience, but because contactless commerce was necessary. Meanwhile, for merchants that had already built their businesses online before the pandemic, a larger addressable market buoyed most, but created scalability challenges for all (including Amazon). on average.

Consumer 311

Consumer Drop-Shipping Shipping Returns 311

Retail TouchPoints

JULY 30, 2020

Only consumers only had 17% of their shopping done by early July, and 54% said they held off on spending because they didn’t know what they needed. Based on research and expert interviews, six new realities are having the biggest impacts on back-to-school shopping behaviors and preferences. in search) and “boy clothing” (+12.5%

Merchant Services 248

Merchant Services Advertising Apparel Planning 248

Store Growers

JANUARY 20, 2023

So to help online retailers do better, Google created the Shopping Experience Scorecard. In this article, we’ll dive into how the Shopping Experience Scorecard works, how to get started, and how to leverage it for your business. What is Google’s Shopping Experience Scorecard? What is Google’s Shopping Experience Scorecard?

Merchant Services 36

Merchant Services Shopping Shipping Returns 36

Retail TouchPoints

JULY 30, 2021

November might seem far away, but the fact is, brands and retailers in China have already been preparing for the world’s biggest shopping event — known interchangeably as Singles’ Day, Double 11 or 11.11 — for months. accounted for $5 billion of Alibaba’s total $74.1 The return rates on product are in the single digits.

Merchant Services 277

Merchant Services Accounting Social Commerce Payment Services 277

A1 Retail

AUGUST 24, 2021

The quarterly SME Barometer combines billions of merchant transactions, processed by Barclaycard Payments, with research data to provide an in-depth look at the UK SME economy. More than four in 10 plan to hire additional staff over the next 12 months in a sign of positivity for the future.

Merchant Services 75

Merchant Services Payment Services Returns Outdoor 75

Retail Adventures

AUGUST 8, 2023

How often do you mystery shop your competition – in person, online and on social medias? Shopping your competition is an exercise that needs to happen at least once a quarter. When we mystery shop we carefully examine the operational categories in the store, and then rate each one on a scale of 1 to 10. Mystery shop your store.

Shopping 52

Shopping Merchant Services Visual Merchandising Markdowns 52

A1 Retail

MAY 13, 2022

Virtual Shopping from Klarna connects online shoppers directly with experts in physical stores, through live video and messaging, to provide a highly personalized experience that helps consumers shop online with confidence. This in turn drives brand engagement and loyalty while reducing return rates.

Merchant Services 52

Merchant Services Shopping Payment Services Consumer 52