Retail TouchPoints

JANUARY 14, 2022

As a result, Cyber Week 2021 accounted for 23% of total ecommerce spend, down slightly from 24% in 2020. Shoppers have been embracing modern technology and services throughout the pandemic, and this trend continued during the holidays. But when it came to alternative payments, BNPL was the star. 18 and Dec. 18 and Dec.

Social Commerce 280

Social Commerce Fulfillment Drop-Shipping Payment Services 280

Secure Retail

JUNE 28, 2023

Secure Retail is an established provider of secure and bespoke omnichannel payment solutions, delivering vendor-agnostic payment gateways, hardware, software solutions and associated managed services. The whole process of working with us in Europe is now faster, easier and more cost effective.

Payment Services 52

Payment Services Shipping Accounting Location 52

Small Biz Trends

JUNE 29, 2023

The customer service representative emerges as a pivotal figure, often embodying the company’s image. This article details the specifics of crafting a precise and comprehensive customer service representative job description tailored for a small business environment. Processing payments and refunds.

Payment Services 75

Payment Services ATS Accounting Fulfillment 75

Retail Minded

MARCH 19, 2024

Opening a restaurant necessitates securing funding, a process that can overwhelm even the most ambitious restaurateurs. However, the financing process doesn’t have to obstruct your culinary vision. As a result, they often have expedited application processes and rapid funding turnarounds. establish credibility.

Finance 52

Finance Payment Services Planning Fulfillment 52

Retail TouchPoints

AUGUST 11, 2022

If your company is like most, one very important aspect of managing your gift card program may be overlooked, or at least not be given the attention required — state regulatory and legal compliance. Keeping Up with State Compliance. Here are a few recommended next steps: Consult with your internal legal and compliance departments.

Payment Services 229

Payment Services Management Fulfillment Location 229

Inside Retail

MARCH 8, 2022

ShipStation, the world’s largest multi-channel, multi-carrier e-commerce shipping solution, is launching a new feature designed to bring better savings to small businesses signed on to the service. What we’re now offering is essentially a single postage account, giving the retailers access to multiple shipping services in one place.

Shipping 130

Shipping Merchant Services Payment Services Accounting 130

Retail TouchPoints

APRIL 6, 2023

The newest generation of artificial intelligence (AI) would seem to be tailor-made for the behind-the-scenes operational complexity of today’s retail organization — and in many ways it is. Everything Comes Back to the Data As promising as AI can be in retail operations, it also carries risks.

Payment Services 214

Payment Services Supply Chain Management Supermarket Accounting 214

Retail TouchPoints

AUGUST 29, 2023

That’s why the retailer and mobile service provider uses multiple technology solutions to create a personalized shopping experience at scale. Retail TouchPoints: Many consumers begin their purchasing process online but end up in brick-and-mortar stores. How does Verizon facilitate that type of shopper journey?

Payment Services 221

Payment Services Accounting Customer Experience Point of Sale 221

Star Miconics

APRIL 20, 2022

If you are a dispensary owner, you will undoubtedly consider starting a cannabis delivery service for your customers. Software that helps you create an online store, allows for online ordering, accounts for inventory management, and integrates with the proper point-of-sale (POS) hardware is a must-have to assist your delivery aims.

Payment Services 98

Payment Services Point of Sale Inventory Management Management 98

Retail TouchPoints

JANUARY 11, 2021

“As part of the ONE RETAIL approach, we combine a variety of consumer journeys into one and put our smartphone app at the center of the entire shopping process,” explained Ekaterina Sokolova, CFO of M.Video Eldorado Group in an interview with Retail TouchPoints. “We Machine Learning-Powered Analytics Now Central to Demand Forecasting.

Payment Services 243

Payment Services Location Fulfillment Customer Experience 243

Inside Retail

FEBRUARY 28, 2022

To meet the growing needs of their clients during Covid, Merchgirls created a custom pick and pack process that elevated the offering from B2B to B2C on a mass scale. During this time, Merchgirls defaulted to manually fulfilling orders, requiring in-house staff to manage their bookings individually via phone and email with carriers.

Merchant Services 130

Merchant Services Payment Services Shipping Fulfillment 130

Retail TouchPoints

MARCH 24, 2021

A year of quick pivots for the retail industry, 2020 required brands to rapidly adjust their spaces to account for social distancing and the safety measures of consumers, staff and everyone in between. In order to lean into creating safer environments, we saw the rise of flexible fulfillment and contactless payments.

Payment Services 249

Payment Services Fulfillment Consumer Returns 249

Inside Retail

MARCH 25, 2024

And it is worth remembering that while brands are scrambling to deliver a memorable experience online, sales in physical stores still account for about 85 per cent of transactions in Australia. The best-in-class checkout tools can be used at permanent shops, pop-up stores, or events and staff can take payments with the confidence of 99.9

Customer Experience 243

Customer Experience Merchant Services Checkout Payment Services 243

Retail TouchPoints

OCTOBER 18, 2023

For instance, in 2019, Asos said it would begin deactivating the accounts of serial returners on its site. For retailers with overseas customers, the returns process can be more complex, with potentially more loopholes for returns fraud. Large, multinational crime rings may be behind an attack.

Returns 230

Returns Payment Services Shipping Accounting 230

Retail TouchPoints

FEBRUARY 11, 2021

Now the store is viewed as a flexible asset, capable of fulfilling a variety of needs: Distribution center supplying inventory to other locations Ecommerce fulfillment Amazon return hub Curbside pickup Private bubble/pod shopping location Retooled for more buying, less shopping Emphasis on health and safety, contactless shopping.

Retail Trends 228

Retail Trends Payment Services Supply Chain Management Fulfillment 228

Retail TouchPoints

JUNE 17, 2022

You can have one backend system, one accounting system and use one marketing agency to manage multiple brands. There are many operational efficiencies and synergies. So fast forward to today and we have approximately 96 active aggregators operating globally. Earnout payments are important pieces of the acquisition price jigsaw.

Payment Services 263

Payment Services Accounting Marketing Fulfillment 263

Retail TouchPoints

OCTOBER 22, 2021

6-Step Process to Build an Ecommerce Website from Scratch. The process of building an online store goes beyond just understanding the market you are about to enter. The process of developing an ecommerce website from scratch consists of the following steps: 1. Follow 3 key design principles. Buy premium web hosting.

Payment Services 232

Payment Services Inventory Management Promotions Checkout 232

Retail TouchPoints

AUGUST 18, 2022

Most buy now, pay later offers are interest- and fee-free, unless customers miss a payment. consumers say they have used a buy now, pay later service, according to a recent study from The Ascent, a Motley Fool service. By 2025, buy now, pay later is projected to account for 1.6% ($941 billion ) of global POS transaction value.

Merchant Services 250

Merchant Services Payment Services Consumer Point of Sale 250

Star Miconics

MARCH 29, 2024

This innovative method has facilitated the rapid processing and easy readability of product information by both computers and humans. This connectivity enables more accurate forecasting, streamlined operations, and more personalized customer experiences. Stores like Walmart use QR codes to reduce checkout line bottlenecking.

Payment Services 59

Payment Services Inventory Management Checkout Point of Sale 59

Retail TouchPoints

AUGUST 29, 2023

Students, faculty and staff scan a QR code to enter the store, pick their items and leave, with the payment deducted from their student meal plan or other stored payment methods. Using the Amazon “Just Walk Out” technology, Grubhub Campus has introduced cashierless checkout at convenience stores at Loyola University Maryland.

Checkout 185

Checkout Payment Services ATS Accounting 185

Retail TouchPoints

JUNE 2, 2023

They are at the cusp of all things digital, which drives us on everything, from payment options to search — and ultimately, from a merchandising platform standpoint. The retailer has seen digital sales shift away from next-day deliveries, which now account for just 18.2% Being connected is vital to providing the right customer service.”

Inventory Management 244

Inventory Management Management Fulfillment Supply Chain Management 244

Inside Retail

JUNE 17, 2021

Many habits they developed during 2020 — such as shopping online through WeChat and making mobile payments — will become permanent. According to a 2019 study by McKinsey, young Chinese consumers will account for 65 per cent of the growth in luxury fashion and accessories globally heading into 2025. Retail the New Way.

Payment Services 113

Payment Services Fulfillment Specialty Retailers Social Commerce 113

Retail Minded

APRIL 5, 2024

Transaction monitoring is an important process that helps retailers comply with all legal requirements, most importantly, anti-money laundering (AML) regulations. Transaction monitoring services help you automatically spot any suspicious transactions that include unusual account activity, or even high-value cash deposits.

Payment Services 52

Payment Services Accounting Accessories Management 52

Retail TouchPoints

FEBRUARY 26, 2024

Sherwood took Retail TouchPoints behind the scenes of the chain’s technology and service evolution as it continues to grow across the West. But in the process, he fell back in love with the business he had grown up in, and the plan changed. “I When David Sherwood joined the family business in 2001, the plan was to sell.

Loss Prevention 273

Loss Prevention Jewelry Payment Services Accounting 273

Retail TouchPoints

AUGUST 25, 2021

Before the pandemic, ecommerce accounted for approximately 16% of all retail. A high level of services unique to each customer, delivered with little or no downtime, is what consumers now expect. In online retail, for instance, a microservice might be employed to manage a product catalogue or accept a particular method of payment.

Payment Services 249

Payment Services Shipping Customer Experience Supermarket 249

Retail TouchPoints

NOVEMBER 20, 2020

The pandemic has accelerated the shift away from shopping in person, making it difficult for many brick-and-mortar retailers to sell products, service their debt load and pay vendors. With the pandemic affecting everyone, there has been more transparency and open-mindedness among the various constituents in the process.

Payment Services 252

Payment Services Consumer Management Planning 252

Retail TouchPoints

NOVEMBER 28, 2022

Social accounted for 12% of all mobile traffic referrals. Shoppers are embracing the Buy Now Pay Later payment method more this year to be able to buy desired gifts for family and friends.”. At retailers that offer the service, just 13% of online orders used curbside on Black Friday, compared to 21% in 2021. 19 through Nov.

Payment Services 251

Payment Services Fulfillment Accounting Consumer 251

Small Biz Trends

SEPTEMBER 3, 2021

If you’re a small business, freelancer, or just have an online side hustle, you’re going to feel the recent increase in fees from online payment platforms like PayPal and Venmo. And as these other online payment systems increase their fees, Square Online is keeping the same rates with more features.

Payment Services 140

Payment Services Checkout Point of Sale Fulfillment 140

Inside Retail

MARCH 17, 2022

It connects, on a centralised and measurable platform, several touchpoints and interactions a customer has with the brand or business: payments, rewards, inventory, delivery options, product return, supply chain, fulfilment options, and more. it operates in silos and unconnected platforms. True cross-channel loyalty.

Checkout 246

Checkout Drop-Shipping Payment Services Inventory Management 246

Hyken

JULY 15, 2022

The stakes have effectively been raised, and they’ll continue to go up for product brands, service providers, and client-based companies alike. . In 2022, and moving forward, simple fulfillment isn’t enough. My service is so good that I stay and I pay. . Not hardly. . Amazon does more than deliver packages — they “ WOW.”

Payment Services 110

Payment Services Accounting Customer Experience Planning 110

Inside Retail

NOVEMBER 28, 2022

Having already operated a live-shopping feature across parts of Asia, where event-based shopping is particularly popular, the platform is well poised to disrupt the retail landscape and stage the next digital shopping revolution. A successful social commerce operation relies on high-functioning warehouse infrastructure.

Social Commerce 130

Social Commerce Merchant Services Payment Services Fulfillment 130

Retail TouchPoints

NOVEMBER 4, 2021

A recent report from the payments and shopping service Klarna found that 34% of shoppers actually plan to spend more on gifts this year than last year, with Gen Z ( 57% ) and millennials ( 53% ) more likely than other age groups to expand their budgets. Stressed Consumers Spread Out Spending with BNPL. said Pandya. “

Consumer 259

Consumer Merchant Services Payment Services Drop-Shipping 259

Retail TouchPoints

SEPTEMBER 23, 2022

With 2 million third-party sellers accounting for more than half of its retail revenue, Amazon ’s relationship with the businesses that sell on its platform has become essential to its success. The New ‘as-a-Service’ Frontier. As those sellers have become more successful though, they have also become more powerful …and more demanding.

Fulfillment 189

Fulfillment Shipping Payment Services Shopping 189

Retail TouchPoints

SEPTEMBER 29, 2020

As a result, many retailers must move beyond manual processes to calculate their sales tax obligations. Brands are trying to do the same amount of work, or more work, with less,” said Jessica Amenta, Account Director of Reality Interactive. “Tax complexities can make overseas online retailers reluctant to expand into the U.S.,”

Payment Services 254

Payment Services Fulfillment Location Shipping 254

Retail TouchPoints

JULY 11, 2023

Often referred to as third-party sellers, these independent businesses now account for more than 60% of annual sales on Amazon, according to the company, and they sell an average of 7,800 products every minute through the platform. Importantly, sellers must use FBA, Fulfilled by Amazon, to participate.)

Payment Services 148

Payment Services Shipping Checkout Fulfillment 148

Rangeme

APRIL 22, 2024

The application process is simplified, especially with well-organized inventory records, and loans are secured by the inventory itself, reducing the reliance on personal or business credit history. They expedite growth by injecting funds directly into the business operating account, eliminating the need to wait for slow cash cycles.

Payment Services 78

Payment Services Finance Promotions Marketing 78

Retail TouchPoints

NOVEMBER 26, 2020

Increase your payment options. Clearly display your trust signals on payment pages. Then, create what you think would be the most enjoyable checkout process. Use your ecommerce and customer management platforms to learn names associated with accounts and ask. Provide information and advice. Listen to your customers.

Payment Services 190

Payment Services Checkout Shipping Fulfillment 190