Accounting Customer Experience Returns Supply Chain Management 
Retail TouchPoints
MAY 30, 2022
A huge part of retaining customers is having a return policy that is clear and concise, giving customers the security they expect and want. By extending their return windows or allowing online returns to be accepted in stores, the rate of returns has inevitably grown to an unsustainable level.
Retail TouchPoints
JUNE 2, 2023
Smart retailers are realizing that their increasingly complex omnichannel offerings have made strong supply chain management more important than ever. Hot Topic has found that predictability — not necessarily speed — is among the most important aspects of the customer experience.
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Inside Retail
NOVEMBER 29, 2021
This is particularly true for retail supply-chain management. In the past, supply-chain challenges may have redirected consumers to local products. Having made such a switch, are consumers likely to return to old favourites this time? More accurate supply-chain models. Start with the data.
Inside Retail
NOVEMBER 28, 2022
Now, the company aims to create its own e-commerce supply-chain system, incorporating warehousing, transportation, delivery, returns management and, of course, analytics on user behaviour and shopping habits. Because to compete, retailers must deliver on customer experience in an entirely new way.
Retalon
MAY 17, 2024
While nearly three-quarters of all retailers still rely on simple, and consequently limited, tools such as Excel spreadsheets, the integration of AI-driven technologies in supply chain management is revolutionizing how demand forecasting for forward-thinking retailers. What is supply chain demand forecasting?
I Vend
AUGUST 13, 2023
So the first common feature we see in successful retailers is their customer-centricity. They put customer requirements at the heart of store operations – whether that’s merchandise, functionality online store functionality, omnichannel retail transactions, returns policy, payment options, in-store service, or tailored loyalty programs.
Retail TouchPoints
FEBRUARY 11, 2021
Now the store is viewed as a flexible asset, capable of fulfilling a variety of needs: Distribution center supplying inventory to other locations Ecommerce fulfillment Amazon return hub Curbside pickup Private bubble/pod shopping location Retooled for more buying, less shopping Emphasis on health and safety, contactless shopping.
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