Retail TouchPoints

AUGUST 24, 2022

As ecommerce has become a part of everyday life, customers have felt empowered to take control of their checkout experiences both in-store and at home. A recent study found shoppers of all demographics are warming up to the idea of self-checkout, seeing it as a faster option that eliminates the need to wait in line.

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Rain Pros

AUGUST 4, 2023

In the world of specialty retail, where passion and a deep understanding of niche products and services meet, the quest for providing an exceptional shopping experience for your unique clientele becomes the heart and soul of every decision you make. POS payment processing plays an important role in this customer experience.

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Retail TouchPoints

AUGUST 29, 2023

Using the Amazon “Just Walk Out” technology, Grubhub Campus has introduced cashierless checkout at convenience stores at Loyola University Maryland. Students, faculty and staff scan a QR code to enter the store, pick their items and leave, with the payment deducted from their student meal plan or other stored payment methods.

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Retail TouchPoints

OCTOBER 21, 2022

That inherent distaste for the transaction phase is one reason payment companies are so eager to expand into other parts of the shopper journey. taking place online, digital payment solutions like Venmo and PayPal (which has owned Venmo since 2013) are well positioned to capitalize on the opportunity.

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Retail TouchPoints

APRIL 14, 2023

Amazon is adding convenient payment options to 11 Whole Foods Markets in the Denver area with the rollout of its Amazon One palm recognition solution. store will soon offer the Amazon Dash Cart, a smart shopping cart that lets shoppers skip the checkout line altogether. Additionally, the SouthGlenn, Colo.

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Retail TouchPoints

FEBRUARY 16, 2023

As a result of these new approaches, customers now expect a secure, seamless shopping experience whether they are shopping in-person or online. One of the most common complaints customers have is waiting too long in checkout lines. The Allure of Facial Recognition in Retail The retail industry is built on the ideal of service.

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Retail TouchPoints

JANUARY 25, 2024

Passwords are at the heart of the issue and account for 30% of all abandoned online purchases. Because of this, it’s nearly impossible to reverse-engineer one key from the other, or for hackers to guess or intercept, because the keys are randomly generated and never shared during the sign-in process.

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Retail Focus

SEPTEMBER 27, 2022

Modern marketers have numerous alternatives in terms of reputable online payment options. Without an effective method of payment, it is challenging to deliver quality services to customers. In this article, we will discuss some of the payment trends revolutionizing retail in 2022. . Amazon Pay . Google Pay .

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Retail TouchPoints

JUNE 15, 2022

Called “Buy Direct,” the third-party marketplace is being integrated into Bing’s existing ecommerce experience, Start Shopping, where consumers can find products and are then directed to a retailer’s website to make the purchase. Microsoft it is reportedly testing out a new retail marketplace in the U.S. Bing’s goal might be similar.

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Small Biz Trends

NOVEMBER 8, 2021

Amazon Pay is a fast and easy way to purchase products and services. Customers can buy things from your e-commerce online storefronts and/or website using the data stored in their Amazon account. They can shop with Amazon Pay at your store. Amazon Pay is a service customers can use. They need an Amazon Seller Account too.

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365 Retail

JANUARY 12, 2024

Be it shoppers paying by Scan & Go, self-checkout, in checkout-free stores or via Click & Collect: offline retail is becoming increasingly digital. This requires suitable payment solutions – turning payment into a strategic success factor. Cash, cheques and invoices accounted for together 95% of turnover.

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Inside Retail

MAY 7, 2024

As populations age and start to fall, there is tremendous interest in providing goods and services to the elderly. This means the elderly in Singapore have, and will have, a greater capacity and willingness to spend on goods and services for themselves and their loved ones. Retailers don’t want to be left behind.

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Inside Retail

FEBRUARY 4, 2024

Consumers will be even more selective, payment flexibility and innovation will be vital, and new tools to boost online security will gain momentum. million Australians shopped online, marking a new record. While more Australians used mobile wallets for payments, adoption was fastest among younger generations.

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Inside Retail

JANUARY 10, 2024

Embracing AI Walmart’s goal is to make shopping experiences effortless, engaging and personalised. A new GenAI search experience, which is live on iOS for all customers within the latest version of its app, is now available for all customers who are logged into their Walmart account.

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Inside Retail

JANUARY 16, 2024

Cybersecurity company Kasada recently revealed that cybercriminals have compromised more than 15,000 customer accounts of Mexican fast food chain Guzman y Gomez, liquor retailer Dan Murphy’s, streaming service Binge, home shopping network TVSN and Event Cinemas since November.

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Inside Retail

JANUARY 14, 2024

The Iconic is the latest victim of ‘credential stuffing,’ a scam that resulted in customer accounts being used to place fraudulent orders, some totaling thousands of dollars, dating back to November last year. Nationally in the year prior, over $9 million was lost to online shopping scams according to the National Anti-Scam Centre.

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Inside Retail

MARCH 25, 2024

Shopify’s new POS Go + Terminal released this week is billed as “connected hardware to achieve smoother sales” by ensuring hardware and software work together to create effortless checkouts for retailers everywhere they sell – whether online or offline. per cent uptime across the Shopify platform.

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Retail TouchPoints

APRIL 5, 2022

Mobile technology is transforming payments, making it easier, safer and more affordable for people to move and manage their money than ever before,” said Dan Schulman, President and CEO of PayPal at the time of the spinoff. Source: CivicScience.

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Retail TouchPoints

APRIL 21, 2021

The pandemic accelerated not just ecommerce but also digital payment methods: digital wallets reached 29.3% The wallets are expected to unseat credit cards as the preferred online payment method in the coming years, according to the FIS Global Payments Report 2021. Digital wallet usage is expected to account for 40.5%

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Retail TouchPoints

JUNE 23, 2022

Understanding the online shopping habits and preferences of parents and college students can help ecommerce retailers pass the back-to-school season test with flying colors. Give Back-to-School Shoppers Alternative Payment Options. Customers who can pay easily without security fears are more likely to complete checkout.

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Retail TouchPoints

JANUARY 12, 2024

The purchase amount is automatically deducted from the employee’s payroll account, a major benefit for doctors, nurses and other staff people who often don’t carry wallets or purses while they’re working. Employees can look up receipts and account balances in the hospital’s badge pay web portal or mobile app.

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Retail TouchPoints

JUNE 4, 2021

All of Google’s new partnerships share a common goal: making it easier for merchants using platforms like Shopify to feature their products on Google channels, including Search, Shopping, YouTube and Images. “We In fact, the company reports that users already shop across its platform more than 1 billion times every day.

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Retail TouchPoints

APRIL 27, 2021

The economic fallout from the COVID-19 pandemic accelerated demand for buy now, pay later (BNPL) payment options. Surges in online shopping during the pandemic helped fuel the growth of point-of-sale loans — a market that is forecast to grow at an annualized 9.8% Consumers are using BNPL to stretch purchase payments between paychecks.

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Mass Relators

OCTOBER 26, 2023

announced it has expanded shopping access for participants of SNAP, the Supplement Nutrition Assistance Program, who now can make electronic EBT payments when ordering for curbside pickup or home delivery. The company also participated in a USDA pilot testing EBT payment acceptance during the pandemic.

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Retail TouchPoints

APRIL 3, 2023

Retail operations are an increasingly popular target for cybercriminals. The growth of online shopping, self-checkout systems, point-of-sale transactions and other digital processes has created numerous opportunities for attackers. Better security hygiene and processes can help close the gap. Active Directory (AD).

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Retail Minded

MARCH 30, 2023

In the competitive environment of e-commerce, most consumers expect businesses to offer them fast and easy checkout. However, a recent study reveals that the global online shopping abandonment rate is 69.8%. These include lack of diverse payment options or non-responsive website layouts. This is a standard marketing strategy.

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Retail TouchPoints

NOVEMBER 17, 2022

Turns out the country is ripe for the entry of new “super apps” like WeChat and others that are currently widely used in Asia — a single platform that acts as social networking site, messaging tool, payment service, travel and shopping hub and pretty much everything else under the sun.

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Retail TouchPoints

OCTOBER 15, 2020

Even before the pandemic completely upended the world economy, how consumers shopped had been changing — and mobile devices were at the forefront of that change. Mobile devices have become powerful payment instruments, on the way to replacing traditional cards for in-store purchases in many markets around the globe.

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Retail TouchPoints

JANUARY 3, 2023

Specifically, bot operators continue to siphon retailer profits with increasingly sophisticated automated threats — including account takeover, web and API scraping and more. According to the 2022 State of Bot Mitigation Report , nearly 70% of companies using anti-bot solutions lost revenue to bot-driven account fraud.

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Retail TouchPoints

SEPTEMBER 10, 2021

Amazon will let Whole Foods customers “skip the checkout line” at two new Just Walk Out-enabled locations, in Washington, D.C. Seven Whole Foods locations in the Seattle area already are using the Amazon One contactless payment solution , which allows customers to pay by scanning their palm.). and Sherman Oaks, Calif.,

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Retail TouchPoints

JANUARY 24, 2023

Organizations can create multi-user accounts with up to five users, allowing members of the same company to share payment information, order history and purchasing capabilities. Qualified organizations also can enroll in the Walmart Tax-Exemption Program to automatically have eligible taxes removed during checkout.

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Inside Retail

MARCH 17, 2022

It connects, on a centralised and measurable platform, several touchpoints and interactions a customer has with the brand or business: payments, rewards, inventory, delivery options, product return, supply chain, fulfilment options, and more. it operates in silos and unconnected platforms. No more lines at checkouts.

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Retail TouchPoints

JULY 12, 2023

Customer Experience It’s been five years since Amazon Go opened to the public, creating the template for the retail store of the future by allowing shoppers to skip the checkout line entirely. Innovations have slowed since then, but edge computing will usher in a new wave of personalization and self-service for modern shoppers.

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365 Retail

NOVEMBER 22, 2023

The camera points at the scan area of the self-checkout terminal. Has a shopper moved away from the self-checkout without a payment transaction? Another option is the automatic abortion of the check-out process in case of specific actions or direct monitoring of the shopper by store staff.

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Retail TouchPoints

JANUARY 25, 2022

a year and continue to include free standard shipping and no service charges. Members can manage their account, discover new products and access unique content, including helpful tools and expert advice, all through the app. . Pricing for the Celebrations Passport program will remain $29.99

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Inside Retail

APRIL 25, 2023

Rather, it is in constant flux, with innovations shifting the way that industry players operate, and changing the way that consumers and traders interact with one-another. A key one, he said, is personalisation, as the demand for a tailored and customised shopping experience becomes higher over time.

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Inside Retail

MAY 24, 2023

Many retailers have become accustomed to using Buy Now Pay Later (BNPL) services to capture customer spend, with the option being particularly popular among younger Australians who are bearing the brunt of cost of living pressures. Younger Australians are especially at-risk, as they have embraced the service en-masse.

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