Accounting Checkout Customer Experience Social Commerce 
Retail TouchPoints
FEBRUARY 23, 2022
No matter how fast the modern payment ecosystem is developing, the pursuit of the best customer experience isn’t going anywhere. To answer customers’ demands, business leaders must find the balance between adapting services to consumers’ digitally-driven shopping behaviors and staying true to the company’s strategy.
Retail TouchPoints
APRIL 4, 2022
We expect to see some pandemic-era commerce developments continue with some new twists, and we’re watching some emerging commerce trends that may go strong beyond 2022 — all with the goal of creating richer, more engaging customer experiences and stronger bonds between customers and brands.
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Inside Retail
APRIL 4, 2024
According to Airwallex’s report, this was one of the biggest influencing factors to purchase, with 93 per cent of consumers claiming that this impacts their decision to follow through at the checkout. Consumers in Australia’s key markets of China, Hong Kong and Singapore were especially inclined to use social commerce.
Retail TouchPoints
OCTOBER 21, 2022
For the enterprise solutions we have Pay with Venmo checkout, which is the integrated checkout button that you see as you’re checking out with large businesses such as the Grubhub s and Lyft s of the world. We actually have tens of millions of people who just have Venmo accounts. one in three Americans have a Venmo account.
Inside Retail
JANUARY 14, 2024
The Iconic is the latest victim of ‘credential stuffing,’ a scam that resulted in customer accounts being used to place fraudulent orders, some totaling thousands of dollars, dating back to November last year. If customers are lucky, they may receive an unrelated item in the mail.
Inside Retail
MAY 1, 2022
With numerous options for online shopping, including marketplaces, brand/retailer websites and social media, consumers are more channel agnostic than ever. Plus, mobile allows them to be “always-on” and now accounts for 63 per cent of all online purchases. . Consideration phase. Purchase phase.
Retail TouchPoints
AUGUST 14, 2020
Priorities may be changing, but retailers still need to provide a superior customer experience, added webinar panelist Caila Schwartz, Senior Industry Strategist at Salesforce Commerce Cloud. Artificial intelligence (AI) is a critical component of successful digital and customer transformation. “In
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