Remove Accessories Remove Clienteling Remove Marketing Remove Returns
article thumbnail

Kate Spade CEO: “The power of TikTok for product discovery is incredible”

Inside Retail

We’ve had customers shopping while on vacation in another city, who continue to shop with that sales associate from afar after returning home. We continue to increase the use of our clienteling platform to connect our customers with our stylists, spur repeat purchases and help deliver a more personalised experience.

Boutique 243
article thumbnail

How sustainability and WFH culture are creating homewares opportunities

Inside Retail

Home InStyle 2024, organised by the Hong Kong Trade Development Council (HKTDC) drew 1750 exhibitors, 70 per cent up on last year’s event, evidence that retail buyers and brands are returning to trade exhibitions. We try to be concerned about environmental issues and to support the local Thai markets.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Battered luggage brands hope travel makes a big comeback

Inside Retail

Market research from NPD group showed sales had dropped by 80 per cent by the end of the first three months of the pandemic. Even Rimowa faced uncertainties, as stores in key markets like China and Hong Kong had limited operations amid Covid-19 restrictions. The world’s largest travel luggage company, Samsonite, suffered a US$953.4

article thumbnail

How The Shoppes at Marina Bay Sands caters to ultra-luxe shoppers

Inside Retail

This was complemented by the return of headliner events to Singapore, such as the Formula One Grand Prix, and a buzz of activities around the Marina Bay Waterfront Promenade. The Shoppes is able to capture the upswing in tourism recovery, while continuing to attract returning local visitors,” she added. Holding on to customers.

ATS 130
article thumbnail

Under a cloud of belt-tightening, Paris Fashion Week struts on

Inside Retail

Celebrities and international crowds have descended on the French capital, marking the fashion industry’s sweeping return as it rides a post-pandemic spending frenzy. Wealthy clientele of fashion houses have largely been shielded from the cost of living crisis. “I guess it is kind of worldwide right now.

Fashion 246
article thumbnail

Parlour X founder Eva Galambos on her life as a luxury fashion buyer

Inside Retail

I had also recently returned from many years working in the UK at luxury houses such as Armani and Prada. In recent years, there has been a significant boom in the opening of designer flagship boutiques in Australia, with many international luxury labels seeing Australia as an important market. My mission was to change that.

Fashion 130
article thumbnail

As ‘Appointment Retailing’ Use Cases Expand, More Brands See Value

Retail TouchPoints

When COVID-19 first hit, the bridal dress, accessories and wedding décor retailer needed to bring the expertise from its 23 stores to the virtual world. Ultimately, the customer must feel at ease within the space, or they will be reluctant to return. For example, BHLDN can support styling appointments and fittings in stores and online.