Inside Retail

MARCH 27, 2023

In February, ShopBack, a shopping, rewards and payments platform, partnered with Sunway Pyramid, a mall in Malaysia, on the ShopFiesta event to reward shoppers with promotions and giveaways. Shoppers were able to make purchases at a discount and split their payments into three instalments. It was all about boosting in-store shopping.

Merchant Services 130

Merchant Services Payment Services Marketing Spend Finance 130

Retail Minded

APRIL 3, 2022

A new study revealed: Social media marketing (32%), e-commerce software (31%), email marketing (29%), retail operations (26%) and online payments (24%) score highly. 63% of US brands plan to increase investment in retail software in 2022. Top 10 Investment Priorities For 2022. Customer service (28%).

Merchant Services 83

Merchant Services Payment Services Inventory Management Wholesale 83

Hyken

FEBRUARY 14, 2022

Each week I read many customer service and customer experience articles from various resources. One of the most important parts of this process is making sure that you’re asking customers the right questions. Returns are an unwelcome reality of selling online, with between 10% to 40% of purchases returned.

Merchant Services 102

Merchant Services Customer Experience Returns Accounting 102

VMS

JANUARY 11, 2023

consumers are willing to pay for more convenient, premium return experiences – and 50 percent already have. Merchants can no longer fear adding return fees,” said Jonathan Poma, CEO of Loop, a post-purchase platform that enables more than 1800 Shopify brands to convert returns into exchanges.

Returns 90

Returns Merchant Services Consumer ATS 90

Retail TouchPoints

APRIL 21, 2022

Retailers who utilize Fulfillment by Amazon (FBA) will be able to add Buy with Prime to their own checkout process, which will allow Prime members shopping there to utilize Amazon Pay and benefit from two-day shipping and free returns. The service will be invite-only for the duration of 2022.

Fulfillment 240

Fulfillment Merchant Services Shipping Checkout 240

Retail TouchPoints

MAY 2, 2023

The retailer started closing 250 locations earlier this year, pursuant to its plan to exit Chapter 11 with a much smaller footprint, and began the process of shuttering the remaining locations on May 1. 1, 2022, saw net sales of $157.1 compared to Q1 2022. million , down from $176.9 million for the same period the previous year.

Merchant Services 201

Merchant Services Finance Location Planning 201

Star Miconics

AUGUST 17, 2022

This was good for both merchants and consumers, but it ultimately led to a surge in chargebacks and friendly fraud. As things slowly return to normal, buyers are making their way back into physical stores. Merchants have the right to contest invalid chargebacks, but proving a claim is bogus requires evidence.

Merchant Services 97

Merchant Services Returns Point of Sale Consumer 97

Retail TouchPoints

AUGUST 7, 2023

After several years of declines and a host of executive switch-ups (particularly in the CEO role), Wish began a major overhaul of its business (still underway) and launched a marketing blitz to “reintroduce” itself to consumers in August 2022. Doubling down on merchants outside of China. The very next month Temu debuted in the U.S.

Merchant Services 194

Merchant Services Drop-Shipping Shipping Payment Services 194

Retail TouchPoints

AUGUST 4, 2021

Amazon has introduced two new Fulfillment by Amazon (FBA) programs to help merchants selling on Amazon resell customer-returned or overstocked items. FBA Liquidations will provider sellers the option to use Amazon’s existing wholesale liquidation partners and technology to recoup potential losses on returned and overstock inventory.

Merchant Services 297

Merchant Services Returns Wholesale Apparel 297

Retail TouchPoints

SEPTEMBER 16, 2022

14, 2022, California Attorney General Rob Bonta alleged that Amazon engaged in anticompetitive price blocking practices that increased product pricing for California customers. Amazon counts more than 160 million members of its Prime service and approximately 25 million are located in California. “For In a complaint filed Sept.

Merchant Services 199

Merchant Services Checkout Consumer Returns 199

Inside Retail

FEBRUARY 27, 2023

It shows that a return to the first ‘normal’ summer break since the pandemic supported general spending in December, with the Index rising moderately as the year ended. However, in January, the typical post-Christmas decline in retail spending was one factor pushing the Index 6.9 per cent lower for the month.

Merchant Services 130

Merchant Services Payment Services Specialty Retailers Accounting 130

Retail TouchPoints

OCTOBER 4, 2023

The UK’s largest independent builder’s merchant, MKM Building Supplies , recognized that the building supplies industry was changing, with 45% of its current customer base set to retire within the next five years. One BigCommerce merchant saw conversion rates jump from 52.9% after deploying both of these tactics.

Merchant Services 248

Merchant Services Social Commerce Checkout Payment Services 248

365 Retail

OCTOBER 18, 2023

The study shows that 30% of British adults have used the BNPL service for at least one payment over the 12 months ending in August 2023. Notably, the service has found significant traction among Millennials and Gen X, with 41% and 36% usage rates respectively.

Merchant Services 62

Merchant Services Payment Services Inventory Management Consumer 62

Independent Retailer

NOVEMBER 2, 2021

Independent Retailer has rounded up some of the most important emerging trends in retail to watch out for in 2022 from top retail experts in the industry. Crypto Payments Help Deliver a Competitive Advantage. There are four main findings based on interviews with four merchants that accept bitcoin and other cryptos.

Merchant Services 96

Merchant Services Payment Services Shipping Wholesale 96

Retail TouchPoints

NOVEMBER 16, 2022

Meta also will highlight businesses from its Meta Business Leaders Network in the new 2022 Smalliday Showcase gift guide, and provide small businesses with advice on advertising effectively with its SMB Holiday Marketing Guide. Additionally, eligible SMBs will be able to earn a $100 TikTok advertising credit. small business owners.

Merchant Services 235

Merchant Services Finance Advertising Marketing 235

Retail TouchPoints

FEBRUARY 13, 2024

“Upon close, we expect the new Wish platform will have an improved customer experience through increased product assortment and merchant selection. And for our merchants, we will be able to offer fully integrated logistical capabilities to deliver unmatched cost-efficient services with high quality control and transparency.”

Merchant Services 178

Merchant Services Operating Expenses Shopping Consumer 178

A1 Retail

NOVEMBER 18, 2021

Barclaycard Payments’ data shows quarterly SME transactions have risen by 38.1 The quarterly SME Barometer combines billions of merchant transactions, processed by Barclaycard Payments, with research data to provide an in-depth look at the UK SME economy . Looking ahead to 2022. per cent (versus 2019)*.

Merchant Services 75

Merchant Services Payment Services Consumer Shopping 75

A1 Retail

SEPTEMBER 27, 2023

Mollie reveals that economically ‘concerned’ consumers are relying more on social media, BNPL, and discounts when shopping online but expect to spend more in the next year Mollie , one of the fastest growing financial service providers in Europe, today unveiled findings from its second annual European Ecommerce Report.

Merchant Services 59

Merchant Services Consumer Payment Services Checkout 59

Retail TouchPoints

OCTOBER 7, 2022

The new offering is powered by Bolt’s Checkout Everywhere solution (originally called Tipser until it was acquired by Bolt in late 2021), which allows websites of all kinds to add transaction capabilities and sell products from participating merchants. “We’re Then the merchant takes over for fulfillment, logistics and so on.”.

Merchant Services 237

Merchant Services Checkout ATS Fulfillment 237

Store Growers

JULY 6, 2022

Last Updated on July 6, 2022. When you’re configuring your Google Merchant Center account, one of the essential parts to get right is the shipping settings. Why You Need to Set Up Shipping in Google Merchant Center. How Shipping Settings Work in Google Merchant Center. 2 Ways to Add Shipping Information in GMC.

Merchant Services 36

Merchant Services Shipping Drop-Shipping Returns 36

Retalon

DECEMBER 8, 2021

Why should retailers care about their Order Fulfillment Process? Order fulfillment may seem like a fairly straightforward process and according to the generic “high-level” definition, it is. In fact, the best order fulfillment processes become sources of revenue, profit, and even customer loyalty.

Merchant Services 41

Merchant Services Fulfillment Drop-Shipping Shipping 41

Independent Retailer

AUGUST 19, 2022

A Helium 10 report also found that the shopping excitement will be high for Halloween 2022, as well as Black Friday and Cyber Monday. Annual forecasts for 2022 from The National Retail Federation and Reuters both predict year-over-year growth for retail and online sales. Top Findings and Predictions. Start Holiday Preparations Early.

Shipping 85

Shipping Merchant Services Consumer Returns 85

Independent Retailer

JANUARY 20, 2022

Now, the chaos is gradually giving way to a new order, and as they look to 2022, many businesses are finally hoping for a more orderly and “normal” year. Customers Care About Return Policies. During the pandemic-driven surge in online shopping, product returns became a major pain point for consumers.

Retail Trends 84

Retail Trends Returns Merchant Services Consumer 84

Retail TouchPoints

SEPTEMBER 5, 2023

What were your biggest goals going into writing the book, and how did your approach evolve as you embarked on the writing process? Del Rey: The Marc Lore era at Walmart, if nothing else, brought a new sense of urgency to Walmart when it comes to new online features and services, and the incubation of new business ideas.

Merchant Services 241

Merchant Services Fulfillment Advertising Accounting 241

Retail TouchPoints

AUGUST 1, 2022

Amazon is continuing to expand its last mile services beyond its own retail ecosystem with the addition of same-day delivery service from a number of leading retailers’ stores, including PacSun , GNC , SuperDry and Diesel. The service is free for U.S. Sur La Table and 100% Pure also will join this roster in the next few months.

Merchant Services 232

Merchant Services Fulfillment Checkout Location 232

Retail TouchPoints

JANUARY 20, 2022

But through this disruption, retailers began to see that their procurement process is in many ways the linchpin for maximizing revenue and reducing spend as the economy recovers post-pandemic. Do they invest in emerging business models such as buying online and picking up in-store, or doorstep delivery, or expedited return programs?

Merchant Services 220

Merchant Services Clienteling Shipping Inventory Management 220

Inside Retail

JUNE 13, 2023

We speak with Yoox Net-a-Porter’s APAC general manager Natalie Lee about the resilience of luxury spending amidst an economic downturn, the importance of localisation, personalisation and incredible customer service, and how the company is using technology to improve the way it operates. How do you plan to leverage them?

Merchant Services 245

Merchant Services Payment Services Fashion Customer Experience 245

A1 Retail

NOVEMBER 29, 2021

Barclaycard Payments’ data shows quarterly SME transactions have risen by 38.1 The quarterly SME Barometer combines billions of merchant transactions, processed by Barclaycard Payments, with research data to provide an in-depth look at the UK SME economy. Looking ahead to 2022. per cent (versus 2019)*.

Merchant Services 40

Merchant Services Payment Services Consumer Shopping 40

Retail TouchPoints

NOVEMBER 14, 2022

Reduced COVID fears could lead to greater spending as shoppers return to old habits, and this Singles’ Day festival was aimed at boosting future performance — a move that could help retailers take advantage of the opportunity. Our priority for this 11.11 Singles’ Day Proves the Potential of Cross-Border Commerce. million ).

Merchant Services 147

Merchant Services Jewelry Shopping Shipping 147

Retail Minded

JANUARY 21, 2022

Recognized and respected as the largest conference and expo in the world supporting the retail industry, I was both excited and proud to return to the NRF show floors for the first time since the global pandemic. The post Retail Minded’s NRF 2022 In Review appeared first on Retail Minded. Live selling capabilities.

Payment Services 52

Payment Services Social Commerce Merchant Services Fulfillment 52

Star Miconics

NOVEMBER 18, 2022

The POS is where the payment process begins and ends, and the entire customer experience there must be seamless. Being able to rapidly process a purchase or retrieve a buy online, pickup in-store (BOPIS) order means more sales and happier customers at the end of the day. Self-Service Kiosks. Mobile Payments.

Merchant Services 52

Merchant Services Payment Services Kiosk Point of Sale 52

Retail Gazette

OCTOBER 24, 2023

The Chinese fashion giant hit the $30bn turnover mark in 2022, but was quickly knocked off the top spot when rival Temu debuted last September. This included launching an invite-only merchant programme, adjusting its supply chain to make its famously slow delivery faster, and boosting the customer shopping experience.

Drop-Shipping 112

Drop-Shipping Merchant Services Shipping Planning 112

Retail TouchPoints

JANUARY 30, 2023

As of January 2022, 35% of people aged 12 and over in the U.S. The company is having fun with the process — brand sponsor, pro quarterback Drew Brees, serves as the voice of the skill, “so when you log into the skill is says ‘Hi, welcome to Copper Compression. owned a smart speaker, according to Insider Intelligence.

Merchant Services 162

Merchant Services Beauty and Health Payment Services Returns 162

A1 Retail

MAY 13, 2022

By placing human interaction at the centre of the online shopping journey, Virtual Shopping empowers retailers to create immersive experiences that are proven to increase customer engagement, reduce returns and drive loyalty. This in turn drives brand engagement and loyalty while reducing return rates.

Merchant Services 52

Merchant Services Shopping Payment Services Consumer 52

Retail TouchPoints

JUNE 8, 2022

With traditional trading methods restricted by pandemic restrictions, an inability to sell through physical locations and a sharp downturn in demand, we saw merchants around the world taking an unprecedented leap and embracing innovation and digitalization in a bid to maintain their retailer-shopper relationships. trillion by 2026.

Merchant Services 217

Merchant Services Payment Services Consumer Checkout 217

Retail TouchPoints

JUNE 8, 2022

With traditional trading methods restricted by pandemic restrictions, an inability to sell through physical locations and a sharp downturn in demand, we saw merchants around the world taking an unprecedented leap and embracing innovation and digitalization in a bid to maintain their retailer-shopper relationships. trillion by 2026.

Merchant Services 213

Merchant Services Payment Services Consumer Checkout 213

M19 Retail

DECEMBER 9, 2022

. # 2 in Customer Satisfaction Top 10 in 9 Additional Categories MIAMI, FLORIDA December 9, 2022 – Based on stringent criteria, the annual RIS Software LeaderBoard evaluates retail technology vendors in head-to-head rankings and Top-10 lists based on retailers’ satisfaction and the completeness of their solution. About Mi9 Retail.

Merchant Services 40

Merchant Services Department Stores Point of Sale Apparel 40