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Organized Retail Crime is on the Rise, but AI Can Stop This Troublesome Trend

Retail TouchPoints

Common examples of ORC include when merchandise is stolen and returned for profit or sold through online auctions or in-person sales. For example, one delivery address can be the source of 20 online returns across 20 different names, email addresses and credit cards. increase in ORC incidents between 2021 and 2022.

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Is the Retail Crime Wave a Tsunami or a Ripple?

Retail TouchPoints

Back in 2022, the message was clear — retail crime was on the rise : “There’s no two ways about it,” said Gautham Vadakkepatt, Director of the Center for Retail Transformation at the George Mason University School of Business in an interview with Retail TouchPoints. Additionally, definitions remain vague.

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These Were the Top Retail Stories of 2022

VMS

W ITH THE WORLD adjusting to Covid a few years later as less of a threat and more a part of everyday life, retailers sought to return to business as usual. But backrooms filled up, investment money dried up, inflation cut into consumable income, workers sought to organize and loss prevention became a top-of-mind concern.

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Zebra Technologies releases 16th Annual Global Shopper Study

Mass Relators

–   Zebra Technologies Corporation  has announced the findings of its 16 th Annual Global Shopper Study that confirmed retailers are feeling the omnichannel squeeze, particularly with managing online returns and reducing shrink caused by theft, fraud and other contributing factors.

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2023: The Year of Customer Retention? Retail Tech Predictions

Retail Assist

Metaverse mania made headlines in 2022, most notably amongst the luxury fashion houses and big global brands looking to find new DTC opportunities and build loyalty amongst Gen Z and Alpha. Marketplaces enjoyed a surge in 2022 and this trend is likely to continue. Greenwashing took centre stage in 2022. Supply Chain Resilience.