Mass Relators

MARCH 7, 2024

WASHINGTON – More than 60 national and state organizations representing consumers and merchants have called on Congress to reject legislation introduced by Rep. The comments came in a letter signed by 66 groups ranging from consumer advocates to retail trade associations that was sent to members of the House Thursday morning.

Merchant Services 52

Merchant Services Payment Services Consumer Marketing 52

Retail TouchPoints

OCTOBER 6, 2022

Rather than being limited to a jam-packed four to five weeks from Black Friday to Christmas Eve, consumers are beginning their shopping as early as October (with a few doing so even earlier than that). Mastercard Spending Data Reveals 4 Key Takeaways for Holiday 2022. Following are recaps of some of the most pertinent presentations.

Merchant Services 231

Merchant Services Payment Services Promotions Location 231

Retail TouchPoints

JANUARY 24, 2023

The digital wallet will be managed by Early Warning Services (EWS) , the company that operates Zelle, but will operate separately from Zelle. The other four owners in the EWS/Zelle venture include Capital One Financial , PNC Financial Services Group , U.S. Bancorp and Truist Financial.

Merchant Services 260

Merchant Services Payment Services Accounting Checkout 260

Retail TouchPoints

OCTOBER 19, 2022

As economic pressures and living costs surge, more people than ever are considering using point-of-service (POS) finance — such as buy now, pay later and installment loans — to manage their cashflow. It’s clear that there is a consumer-driven need for more flexible finance and smarter buying power. .

Finance 198

Finance Merchant Services Payment Services Consumer 198

Retail TouchPoints

MARCH 28, 2022

Ulta Beauty is partnering with Happy Returns to add Return Bar services to 1,300 brick-and-mortar locations. Through this partnership, Ulta and Happy Returns will increase the total number of Return Bar locations to more than 5,000 by the end of 2022. As a result, 78% of Americans will live within 10 miles of a Return Bar.

Merchant Services 192

Merchant Services Returns Drop-Shipping Checkout 192

Retail TouchPoints

APRIL 18, 2023

Today’s consumers move across digital, physical and social platforms with ease, switching from browsing, researching and buying in seconds. As shopping journeys become increasingly complex, it’s harder for brands to put themselves in front of their consumers at exactly the right moment. Shopping is everywhere.

Merchant Services 235

Merchant Services Payment Services Social Commerce Returns 235

Inside Retail

JANUARY 12, 2022

Almost a quarter of small businesses in nine countries around the world plan to accept digital currencies as a form of payment in 2022, while 13 per cent of consumers in those countries expect retail stores to begin offering crypto payments this year and beyond, according to a survey by Visa Inc.

Merchant Services 130

Merchant Services Payment Services Planning Consumer 130

Retail TouchPoints

AUGUST 15, 2023

Prime Visa and Amazon Visa cardmembers can now make equal monthly payments for items they purchase on tens of thousands of participating online retail sites when they use Amazon Pay. Consumers will be able to split payments across six or 12 months at 0% APR on purchases of $50 or more. billion in 2022 to $155.79

Merchant Services 172

Merchant Services Payment Services Marketing Consumer 172

Mass Relators

APRIL 3, 2024

WASHINGTON – Almost immediately after agreeing to reduce “swipe” fees charged to merchants to process credit card transactions, Mastercard plans to increase fees for both credit and debit card transactions by more than $250 million this month, the Merchants Payments Coalition said Wednesday.

Merchant Services 98

Merchant Services Payment Services Planning Consumer 98

Retail TouchPoints

SEPTEMBER 12, 2023

Photo courtesy of TikTok Shop While the ecommerce functionality has been available to at least some users since late last year, today marks the service’s debut to the wider TikTok community, and to say that both consumers and brands have been eagerly anticipating this development might be an understatement. in November 2022.

Merchant Services 231

Merchant Services Payment Services Shopping Checkout 231

Retail TouchPoints

MARCH 29, 2023

Apple has begun the pre-release of its new Pay Later offering, which was first announced at the company’s developers’ conference in June 2022. Pay Later — which will let users split purchases into four payments spread over six weeks with no interest and no fees — is now available for some randomly selected Apple Wallet users in the U.S.,

Merchant Services 261

Merchant Services Payment Services Checkout Finance 261

Retail Minded

APRIL 3, 2022

A new study revealed: Social media marketing (32%), e-commerce software (31%), email marketing (29%), retail operations (26%) and online payments (24%) score highly. 63% of US brands plan to increase investment in retail software in 2022. Top 10 Investment Priorities For 2022. Customer service (28%).

Merchant Services 83

Merchant Services Payment Services Inventory Management Wholesale 83

Mass Relators

MAY 2, 2024

WASHINGTON – The “swipe” fees credit card networks and banks charge merchants to process transactions could cost consumers more than $750 million this Mother’s Day, according to the Merchants Payments Coalition. Consumers plan to spend an average $53.12 Based on those numbers and the 2.26 million on $5.9

Merchant Services 52

Merchant Services Payment Services Jewelry Accounting 52

Retail TouchPoints

MARCH 24, 2022

Ask any retailer or consumer and they’ll agree on this point: ecommerce returns are a problem — albeit for diametrically opposed reasons. Meanwhile, more than three in four (78%) consumers say they’ve had an inconvenient online returns experience recently, per Pitney Bowes latest BOXpoll survey.

Returns 306

Returns Drop-Shipping Merchant Services Shipping 306

Retail TouchPoints

FEBRUARY 13, 2023

According to one report , the total cost of ecommerce fraud to merchants will exceed $48 billion globally in 2023, from just over $41 billion in 2022. Digital payments misuse accounted for 21% of the total number of fraudulent transactions. Consider for example a payment via an app such as PayPal, Venmo, Apple Pay or Samsung.

Merchant Services 240

Merchant Services Payment Services Accounting Promotions 240

Retail TouchPoints

NOVEMBER 13, 2023

However, consumers are still spending, the labor market remains tight, and the Adobe Digital Price Index recently posted an overall 40-month low, an encouraging sign for online shoppers: Adobe reported that online prices fell for 11 out of 18 tracked product categories on an annual basis. But there are possible headwinds on the horizon.

Consumer 279

Consumer Merchant Services Sporting Goods Promotions 279

365 Retail

OCTOBER 11, 2022

A new study from FIS ® (NYSE: FIS), shows how the shopping preferences of younger UK consumers have shifted as adoption of embedded finance services reaches mainstream usage among Millennials and Gen Zs, while their older counterparts are less engaged with newer, digitally-oriented financial experiences.

Merchant Services 98

Merchant Services Payment Services Finance Checkout 98

A1 Retail

NOVEMBER 27, 2023

Mollie data reveals record Black Friday week online spending with European consumers checking out larger basket sizes Mollie , one of the fastest growing financial service providers in Europe, has revealed that merchants saw a 7.3 percent increase in sales during Black Friday week 2023 with larger basket values (+8.7

Merchant Services 59

Merchant Services Payment Services Checkout Fashion 59

Retail TouchPoints

SEPTEMBER 28, 2022

Since the beginning of the pandemic, interest in buy now, pay later (BNPL) services has grown rapidly. The global behemoth will go live with Apple Pay Later alongside the release of iOS 16 in September 2022. This service will allow U.S. BNPL is More Than a Payment Method. But could this all come crashing down?

Merchant Services 182

Merchant Services Payment Services Consumer Shipping 182

Star Miconics

MARCH 11, 2022

Self-service, or “unattended” environments, are the new expectation, and 2022 will officially be the watershed moment for self-checkout technology, adoption, and innovation. Consumers now expect payment solutions that both anticipate and address their needs no matter where, when, or how they choose to shop.

Payment Services 88

Payment Services Merchant Services Kiosk Checkout 88

Retail TouchPoints

AUGUST 7, 2023

After several years of declines and a host of executive switch-ups (particularly in the CEO role), Wish began a major overhaul of its business (still underway) and launched a marketing blitz to “reintroduce” itself to consumers in August 2022. Doubling down on merchants outside of China. Wish is based in the U.S.,

Merchant Services 193

Merchant Services Drop-Shipping Shipping Payment Services 193

365 Retail

NOVEMBER 25, 2022

UK online retail businesses could increase their gross sales by up to £200 million during the 2022 Black Friday weekend (25th – 28th November) if failed payments are avoided, according to the latest analysis by BR-DGE ’s failed payments calculator. Over the course of the Black Friday weekend, 8.4%

Merchant Services 98

Merchant Services Payment Services Consumer Shopping 98

Hyken

FEBRUARY 14, 2022

Each week I read many customer service and customer experience articles from various resources. One of the most important parts of this process is making sure that you’re asking customers the right questions. But that doesn’t mean merchants can’t turn a negative into a positive. Here are my top five picks from last week.

Merchant Services 102

Merchant Services Customer Experience Returns Accounting 102

Retail TouchPoints

OCTOBER 4, 2023

Whether it was inspiration from this “summer of sport” or keeping up with the ever-changing weather, the increasing unpredictability of consumers’ shopping habits was on display this summer. The cost-of-living crisis is undoubtedly driving buying decisions, so simplifying the consumer journey is essential for closing the sale.

Merchant Services 247

Merchant Services Social Commerce Checkout Payment Services 247

A1 Retail

DECEMBER 2, 2022

Kirsty Morris, Managing Director of Specialist Sales at Barclaycard Payments talks to A1 Retail about Strong Customer Authentication (SCA) and how merchants can prepare this festive shopping season. 2022 saw the biggest change to payments in 16 years, since chip-and-pin was introduced.

Merchant Services 52

Merchant Services Payment Services Shopping Checkout 52

Retail TouchPoints

SEPTEMBER 16, 2022

14, 2022, California Attorney General Rob Bonta alleged that Amazon engaged in anticompetitive price blocking practices that increased product pricing for California customers. Bonta hopes that the lawsuit will force Amazon to cease these allegedly anticompetitive practices and recover damages for California consumers and the state’s economy.

Merchant Services 198

Merchant Services Checkout Consumer Returns 198

Star Miconics

AUGUST 17, 2022

This was good for both merchants and consumers, but it ultimately led to a surge in chargebacks and friendly fraud. Merchants have the right to contest invalid chargebacks, but proving a claim is bogus requires evidence. Merchants have the right to contest invalid chargebacks, but proving a claim is bogus requires evidence.

Merchant Services 97

Merchant Services Returns Point of Sale Consumer 97

A1 Retail

SEPTEMBER 27, 2023

Mollie reveals that economically ‘concerned’ consumers are relying more on social media, BNPL, and discounts when shopping online but expect to spend more in the next year Mollie , one of the fastest growing financial service providers in Europe, today unveiled findings from its second annual European Ecommerce Report.

Merchant Services 59

Merchant Services Consumer Payment Services Checkout 59

Inside Retail

FEBRUARY 27, 2023

For retailers closely watching consumer confidence levels and spending trends, getting an accurate reading about what lies ahead can be challenging. Still, many consumers are undoubtedly feeling the impact of interest rates and the rising cost of living. This has become more crucial as the economic cycle continues to shift.

Merchant Services 130

Merchant Services Payment Services Specialty Retailers Accounting 130

Inside Retail

JULY 28, 2021

Swedish payments firm Klarna said on Tuesday it had acquired influencer marketing software firm APPRL as it looked to tap into strong growth in shopping across social media channels. The financial details of the deal were not disclosed. The financial details of the deal were not disclosed.

Merchant Services 162

Merchant Services Marketing Payment Services Shopping 162

Retail TouchPoints

JULY 20, 2022

With consumers feeling increasingly worried about missing and damaged packages, SMB retailers that adopt personalization methods — from real-time package tracking and multiple delivery options to an omnichannel ecommerce approach — can improve both their bottom line and provide peace of mind for consumers.

Shipping 292

Shipping Merchant Services Payment Services Consumer 292

Independent Retailer

FEBRUARY 8, 2022

Below are tips for growing your business and enjoying a prosperous 2022: Renovate and Upgrade to a Powerful POS. Katz, founder and CEO of National Retail Solutions, “Small, independent merchants struggle on small budgets to keep up with big-box stores. Integrated Credit Card Processing. According to Elie Y. Own a gas station?

Merchant Services 85

Merchant Services Checkout Accounting Promotions 85

Mass Relators

APRIL 25, 2024

household more than $1,100 last year, the Merchants Payments Coalition said. It’s time for the card industry to stop gouging American consumers and small businesses and compete to offer market-based, competitive fees. That works out to $1,102 for the average household, up from $1,024 in 2022, when swipe fees totaled $160.7

Merchant Services 52

Merchant Services Net Profit Payment Services Accounting 52

365 Retail

OCTOBER 18, 2023

The study shows that 30% of British adults have used the BNPL service for at least one payment over the 12 months ending in August 2023. Notably, the service has found significant traction among Millennials and Gen X, with 41% and 36% usage rates respectively.

Merchant Services 62

Merchant Services Payment Services Inventory Management Consumer 62

Retail TouchPoints

JUNE 14, 2022

One definition most can agree on, though, is that it’s a “virtual world,” and one that already is presenting tremendous opportunities for both brands and consumers. And just as the metaverse will change the way that we shop, communicate and socialize, it will also change how customer service is delivered.

Merchant Services 219

Merchant Services Social Commerce Customer Experience Fashion 219

Retail TouchPoints

NOVEMBER 16, 2022

Meta also will highlight businesses from its Meta Business Leaders Network in the new 2022 Smalliday Showcase gift guide, and provide small businesses with advice on advertising effectively with its SMB Holiday Marketing Guide. Additionally, eligible SMBs will be able to earn a $100 TikTok advertising credit. small business owners.

Merchant Services 234

Merchant Services Finance Advertising Marketing 234

Retail TouchPoints

SEPTEMBER 2, 2022

However, experts note that in times of economic volatility and fast-changing consumer behaviors, brands need to think strategically about their path to global growth. They also can look at marketplaces, and even the resale market, to gauge demand and determine whether they can successfully capitalize on consumer needs.

Merchant Services 272

Merchant Services Customer Experience Marketing Consumer 272