Retail TouchPoints

JUNE 3, 2022

Walmart will open four next-generation fulfillment centers over the next four years as it seeks to reach 95% of the U.S. fulfillment center to create an environment that is more comfortable for associates, has double the storage capacity and can fulfill twice as many orders per day. population with next-day or two-day shipping.

Fulfillment 204

Fulfillment Shipping Location Management 204

Retail TouchPoints

JULY 22, 2022

At the end of 2021, the editors of Retail TouchPoints took a stab at predicting what would happen in ecommerce in 2022. Now, at the halfway point of the year, we thought we’d check in on how well our predictions have held up. 2022 certainly isn’t turning out how anyone thought it would.

Social Commerce 300

Social Commerce Inventory Management Fulfillment Shipping 300

Retail TouchPoints

SEPTEMBER 15, 2021

These developments, along with a growing focus on sustainability initiatives, are behind the debut of NRF Supply Chain 360 , which will take place June 20-21, 2022 in Cleveland. Hal Lawton, President and CEO of Tractor Supply Company , will be the opening keynote speaker on Monday, June 20.

Fulfillment 220

Fulfillment Shipping Planning Management 220

Retail TouchPoints

MAY 10, 2024

Amazon , which already has a significant physical presence in Ireland via the Dublin fulfillment center it opened in 2022, will now have a country-specific online presence on the Emerald Isle. More than 1,000 Irish SMBs already sell on Amazon, generating over €150 million in export sales in 2022 alone. The launch of Amazon.ie

Fulfillment 197

Fulfillment Finance Returns Management 197

Retail TouchPoints

NOVEMBER 3, 2021

The desire is still there to do touchless, but for different reasons than COVID safety,” he said during a presentation at the 2021 retailX conference in Chicago. More Mobile Deployments for Store Associates and Managers Mobile solutions empower managers to get out of stores’ back offices and onto the floor.

Payment Services 332

Payment Services Checkout Fulfillment Kiosk 332

Retail TouchPoints

JANUARY 14, 2022

Notably, the highest spending levels came at the beginning and end of the season. In the final weeks leading up to Christmas and post-Christmas, we saw digital sales spike again,” said Rob Garf, VP and GM of Retail at Salesforce in an interview with Retail TouchPoints. “ trillion , up from $1.1 trillion in 2020, while U.S. 18 and Dec.

Social Commerce 280

Social Commerce Fulfillment Drop-Shipping Payment Services 280

Retail Focus

JUNE 7, 2023

Next generation delivery management platform, Scurri , whose retail and brand partners include Vision Direct, Biscuiteers and Natural Baby Shower, today announced two new strategic appointments as it continues to scale growth in the United Kingdom. Additionally, Matthew Hunt joins the Scurri team in the role of Demand Generation Manager.

Management 130

Management Promotions Fulfillment Marketing 130

Retail TouchPoints

FEBRUARY 27, 2024

Additionally, noting that its luxury banners have been outperforming other divisions, Macy’s will open about 15 Bloomingdale’s stores and at least 30 new Bluemercury locations over the next three years, along with remodeling approximately 30 existing Bluemercury stores. “A lower than the same period in 2022, with comp sales down 5.4%

Location 250

Location Department Stores Fulfillment Planning 250

Retail TouchPoints

NOVEMBER 8, 2021

As you’re planning for 2022, here are four strategies to help you focus and refine the digital experience to realize immediate ROI in 2022 and beyond. New technologies such as semantic vector search have made it possible to not only deliver what buyers are searching for but also fulfill their goals. Here’s a scenario.

Fulfillment 265

Fulfillment Returns Customer Experience Planning 265

Retail TouchPoints

OCTOBER 6, 2022

The Retail TouchPoints 2022 Retail Strategy & Planning (#RSP22) webinar series, now available on-demand, offered a wealth of tips and best practices across critical areas including pricing, location-based technology, inventory management and marketplaces. Mastercard Spending Data Reveals 4 Key Takeaways for Holiday 2022.

Merchant Services 238

Merchant Services Payment Services Promotions Location 238

Retail TouchPoints

AUGUST 31, 2022

That’s why summer 2022 is prime time for Retail TouchPoints to kickstart holiday coverage. Katie Thomas, Lead, and Tanya Moryoussef, Manager, Consumer Practice, Kearney Consumer Institute : “ Splurges aside, inflation is definitely a concern among consumers. Prediction 5: Holiday 2022 Will Be a True Glimpse of Post-COVID Retail.

Sporting Goods 247

Sporting Goods Consumer Checkout Shipping 247

Retail TouchPoints

SEPTEMBER 22, 2022

Inflation and the threat of recession are defining aspects of the 2022 holiday season, but the potential bad news will do little to dampen a potentially successful — if not extraordinary — season. This year is all about margin and profitability,” said Rob Garf, VP and GM, Retail at Salesforce in an interview with Retail TouchPoints. “

Promotions 230

Promotions Fulfillment Inventory Management Drop-Shipping 230

Retail TouchPoints

MARCH 24, 2022

The cost of returns keeps ecommerce operators awake at night — so much so that some large retailers have adopted a “just keep it” policy towards certain purchases, opting to issue a refund without asking for the merchandise back (a trend that may prove unsustainable for both margins and the environment if consumers come to expect it).

Returns 308

Returns Drop-Shipping Merchant Services Shipping 308

Retail TouchPoints

JANUARY 12, 2023

Retailers will now be able to plug into Walmart Commerce Technologies’ Store Assist local fulfillment services and the Walmart GoLocal delivery solution through the Salesforce AppExchange. The same technology that powers Store Assist has enabled Walmart to fulfill over 830 million orders across over 4,700 Walmart stores.”.

Merchant Services 274

Merchant Services Fulfillment Checkout Advertising 274

Retail TouchPoints

APRIL 27, 2022

in 2022 and 2026 respectively. BOPIS store orders are less costly but still come in at -5%. For instance, at Retail Insight we have worked with several U.S. Prior to Retail Insight, Boyle worked at P&G and HJ Heinz in Commercial and Strategy. Then in 2021, grocery ecommerce sales reached 9.5% and then 20.5%

Management 259

Management Grocer Fulfillment Accounting 259

Retail TouchPoints

SEPTEMBER 1, 2022

Heading into the 2022 peak season, everything old is new again. At the same time, retailers are harkening back to a time in the not-so-distant past when holding too much inventory was considered an unforgivable sin. While many are struggling with excess inventory, the trend has publicly impacted business at some of the biggest chains.

Fulfillment 264

Fulfillment Supply Chain Management Management Consumer 264

Retail TouchPoints

FEBRUARY 21, 2022

Here are three trends that will define the retail industry in 2022 — and likely for years to come: 1. Lindsey Mazza is Global Retail Lead at Capgemini Group. Mazza leads Global Consumer Products and Retail offerings at Capgemini in Supply Chain, Marketing, Analytics and Digital Core, supporting client projects in 40+ countries.

Consumer 260

Consumer Merchant Services Grocer Apparel 260

Retail TouchPoints

SEPTEMBER 26, 2022

Nordstrom will lay off 222 workers at its Cedar Rapids, Iowa distribution center on Oct. 18, 2022, according to a WARN notice filed with Iowa Workforce Development , a state agency that manages workplace issues. The layoffs come in what Nordstrom expects to be a slow second half of the year despite a successful start to 2022.

ATS 162

ATS Fulfillment Management 162

Retail TouchPoints

JUNE 28, 2023

Taking steps now to prepare your warehouse for the increase in orders and to ensure fulfillment processes are optimized is essential to make your ecommerce peak season a success. Knowing how much of each item is in stock at any moment, and forecasting how much inventory is needed, are critical components to holiday fulfillment success.

Fulfillment 224

Fulfillment Shipping Inventory Management Planning 224

Retail TouchPoints

SEPTEMBER 23, 2022

Kroger will roll out BrightDrop ’s temperature-controlled Trace Grocery e-carts to its stores later in 2022 to help streamline the handling of curbside grocery orders. The retailer recently completed a pilot of the technology at its stores in Lexington and Versailles, Ky.,

Fulfillment 221

Fulfillment Outdoor Management Shopping 221

Retail TouchPoints

JANUARY 25, 2022

In the retail industry, many organizations are at a pivotal moment of forging a path forward to define the future-state customer experience where the physical and digital converge. As we navigate an interesting year of retail revival, now is the perfect time to make some small shifts and shrewd strides forward into 2022.

Management 245

Management Marketing Customer Experience Inventory Management 245

Retail TouchPoints

JULY 15, 2022

The new positions will support both Amazon and Amazon Web Services (AWS), with a focus on software development, product management and engineering, in addition to operations teams jobs in fulfillment centers, sort centers and delivery stations. Amazon has reportedly delayed plans for at least 16 U.S. billion.

Fulfillment 265

Fulfillment Management Planning ATS 265

Retail TouchPoints

SEPTEMBER 1, 2022

As an Amazon seller for over 10 years , we are super excited about the Amazon Warehousing & Distribution service as it’s something that sellers have been seeking for a very long time,” said Harris Chan, Senior Business Manager at AmaMax in a statement. A recent survey of U.S.

Fulfillment 243

Fulfillment Wholesale Location Management 243

Retail TouchPoints

JULY 5, 2022

In fact, Retail TouchPoints has seen the number of channels used to conduct business grow year after year in its annual Omnichannel and Fulfillment Benchmark Survey. At the same time, they will build out more robust retention toolkits that represent the diverse behaviors of consumers.

Fulfillment 241

Fulfillment Social Commerce Customer Retention Consumer 241

Retail TouchPoints

FEBRUARY 5, 2024

So it’s a bit surprising that Amazon would be willing — is even pushing — to get rid of that “brand moment” at the point of delivery. Soon many more Amazon orders will be arriving without that friendly Amazon “over-box,” because as of today SIPP is expanding to all Fulfilled by Amazon (FBA) sellers in the U.S. and Canada. and Canada.

Fulfillment 264

Fulfillment Drop-Shipping Shipping Customer Experience 264

Retail TouchPoints

APRIL 12, 2023

Amazon has reportedly instituted a new fee for certain returns at UPS stores as the ecommerce giant aims to reduce the impact of return costs, according to Seeking Alpha. The charge only occurs if return options at Whole Foods , Kohl’s or Amazon Fresh locations are closer, or just as far as, the nearest UPS store offering returns.

Returns 245

Returns ATS Location Management 245

I Vend

NOVEMBER 6, 2023

With some or all of these increases being due to rising prices, volumes are forecast to increase at a lower rate, or even reduce. After the holiday season – when stores have to manage returns, trying to get items back on the shelves for resale, or returned to suppliers, as efficiently as possible.

Inventory Management 80

Inventory Management Management Point of Sale Returns 80

Retail TouchPoints

JUNE 16, 2022

The company will end operations in New York City and Boston after June 19, 2022 and lay off approximately 50 of its 950 global office staff members. fulfillment centers. The company has approximately nine fulfillment centers servicing its two U.S. business would lose $74 million in 2022 and $84 million in 2023.

Planning 256

Planning Fulfillment Accounting Marketing 256

Retail TouchPoints

NOVEMBER 9, 2022

Items will be fulfilled from Sephora’s 500+ U.S. Additionally, consumers can shop on Sephora’s website for same-day delivery powered by DoorDash Drive, the company’s white label fulfillment platform. BJ’s Wholesale Club selected DoorDash as its grocery delivery partner across 226 stores in March 2022. Items from U.S.

Fulfillment 251

Fulfillment Wholesale Accounting Consumer 251

I Vend

FEBRUARY 6, 2023

At the same time, we’re seeing increasing stock outs, with 80% * of shoppers saying they saw a decline in stock levels in 2022. iVend Retail Inventory Management Inventory management drives store efficiency and customer experience. Read about iVend’s smart retail technology for inventory management.

Inventory Management 98

Inventory Management Management Shrinkage Returns 98

Retail TouchPoints

APRIL 28, 2022

At least 65% of world economies have committed to achieve net zero by 2050. Making sustainability an integral part of supply chain management involves building stronger supplier partnerships, boosting nearshoring and regional supply chain development. Efficient returns management lowers transportation and labor costs.

Planning 243

Planning Drop-Shipping Supply Chain Management Returns 243

Retalon

DECEMBER 8, 2021

Why should retailers care about their Order Fulfillment Process? Order fulfillment may seem like a fairly straightforward process and according to the generic “high-level” definition, it is. In today’s market, putting the right fulfillment system in place gets you a competitive edge. What is order fulfillment?

Merchant Services 41

Merchant Services Fulfillment Drop-Shipping Shipping 41

Retail TouchPoints

MARCH 29, 2022

The 2022 Connected Consumer Series featured industry experts, thought leaders and practitioners prepared to share their wisdom with their peers, and spotlighted powerful examples from FILA, Lidl, Patagonia and other businesses. Why the Non-Purchaser Might be Your Most Important Customer. View the session on demand.

Payment Services 200

Payment Services Merchant Services Consumer Customer Experience 200

Retail TouchPoints

DECEMBER 1, 2021

Retailers in 2022 will need to take a proactive approach to limiting supply chain risk and reexamine their continuity plans to improve supply chain resiliency. While the risks are slowly abating, the acceleration will continue in the future but at a slightly slower pace. Think of it like a resurgence of the P.O.

Shipping 264

Shipping Finance Customer Experience Consumer 264

365 Retail

SEPTEMBER 16, 2022

Huboo’s Chief Marketing Officer Paul Bennett said: “As Huboo continues to grow at pace and our expansion across Europe accelerates, we’re pleased to have such a prestigious and historic brand as West Ham United FC as a partner and client. Huboo has become an official West Ham United FC partner from the start of the 2022/23 season.

Fulfillment 75

Fulfillment Location Returns Marketing 75

Retail TouchPoints

OCTOBER 7, 2022

Since moving to digital in 2016, we’re always looking for innovative ways to serve our readers,” said Campbell Price, Ecommerce Director at The Independent in an interview with Retail TouchPoints. Then the merchant takes over for fulfillment, logistics and so on.”.

Merchant Services 244

Merchant Services Checkout ATS Fulfillment 244

Retail TouchPoints

SEPTEMBER 26, 2023

Don’t oversell products if you don’t have the supply to fulfill orders. Do you have the tools needed to identify Share of Voice (“SOV”) at the keyword level? Reach out to vendors if needed to fulfill any oversell orders, and then start loading up on inventory for the next big event — Black Friday will be here before you know it.

Advertising 247

Advertising Fulfillment Shipping Returns 247