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Ahead of the Holidays, Here’s What Ecommerce can Learn from Self-Checkout Shortcomings

Retail TouchPoints

As ecommerce has become a part of everyday life, customers have felt empowered to take control of their checkout experiences both in-store and at home. A recent study found shoppers of all demographics are warming up to the idea of self-checkout, seeing it as a faster option that eliminates the need to wait in line.

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Dollar General to Open Three DCs to Support In-House Supply Chain Expansion

Retail TouchPoints

Dollar General is planning to build three 1 million-square-foot distribution centers in an approximately $480 million combined investment to support the growing DG Private Fleet presence. Dollar General plans for the DG Private Fleet to account for 40% of all its drivers by early 2023. “We Aurora, Colo.; and Salem, Ore.,

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Passkeys: A Trifecta of Benefits for Easier and Safer Online Shopping

Retail TouchPoints

Passwords are at the heart of the issue and account for 30% of all abandoned online purchases. By utilizing an authentication experience that consumers already are familiar with, passkeys counteract what would typically be a clunky checkout process. Conversely, consumers may buy more if the checkout experience requires minimal effort.

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7 Banks Team Up to Create Digital Wallet, Challenging PayPal and Apple Pay

Retail TouchPoints

EWS’ owners debated a plan to allow shoppers to use Zelle directly for online purchases last year, but decided not to move forward, WSJ previously reported. The new, as-yet-unnamed digital wallet will be launched with Visa and Mastercard debit and credit cards, with plans to add other card networks in the future.

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2023: Ring in Retail Profits by Stopping Automated Threats

Retail TouchPoints

2022 saw the fastest pace for inflation in decades. Specifically, bot operators continue to siphon retailer profits with increasingly sophisticated automated threats — including account takeover, web and API scraping and more. Fake Account Creation Bots can create fake accounts at scale which are then used to abuse retail promotions.

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How Retailers can Combat the Rising Threat of Theft

Retail TouchPoints

External Theft According to the NRF, shoplifting and other forms of external theft, including burglary, accounted for 37% of reported shrink in 2022. Address the self-checkout issue: Staffing constraints have made self-checkouts a popular fixture in stores of all sizes. Despite your efforts to hire good people, the U.S.

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Digital webinar continues to deliver strategic e-commerce insights for 2022

Inside Retail

All trends are pointing to an acceleration of e-commerce in 2022, making right now a critical time to prepare for the challenges and opportunities ahead. The firm also works closely with Starshipit in terms of shipping automation and creating a frictionless checkout experience.

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