Retail TouchPoints

NOVEMBER 28, 2022

In a first indication of what to expect as we enter the heart of the 2022 holiday season, digital Black Friday sales hit record highs despite inflationary pressures, topping $9.1 Social accounted for 12% of all mobile traffic referrals. billion and up 2.3% year-over-year according to data from Adobe Analytics. to $15 billion.

Payment Services 251

Payment Services Fulfillment Accounting Consumer 251

Inside Retail

APRIL 24, 2024

per cent in the first quarter, with consumer goods up 3.1 Online sales grew at a significantly faster pace than offline sales, which is consistent with evidence coming from individual retailers like Walmart. There are some reasons for optimism that the data is at least semi-reliable. per cent and services up 10.0 per cent.

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Consumer Accounting Planning Promotions 147

Retail TouchPoints

APRIL 4, 2022

But as consumers, businesses and markets settle into something like a new routine, what changes will commerce experience in the year ahead? However, we’re also starting to see B2B features appear in the B2C world, and we expect that to gain momentum in 2022 and beyond. For 2022 and Beyond: Live Commerce and the Metaverse.

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Checkout Drop-Shipping Customer Experience Shipping 317

Retail Focus

DECEMBER 5, 2022

With 2022 as the first year of MAPIC’s fully-fledged return post-pandemic, the atmosphere has been optimistic and energetic, with people looking forward to the experience of in-person retail and interactions. Attractive to younger generations, leisure can help to bring physical commerce back to consumers who strayed from it during COVID.

Finance 182

Finance Outdoor Consumer Accounting 182

Retail TouchPoints

JUNE 6, 2023

Some stats support the gloomy outlook: according to Kearney , 40% of consumers feel they have too many subscriptions, and subscription ecommerce is predicted to have its slowest growth year on record in 2023 ( Insider Intelligence ). Today, brands are competing for consumers’ share of wallet. The reality though is less stark.

Consumer 294

Consumer Returns Checkout Shopping 294

Retail TouchPoints

JUNE 23, 2022

The 2022 back-to-school (BTS) season could be the most “normal” since the start of the pandemic, with even more demand than the record-setting BTS 2021 season for clothing, classroom supplies and new technology. Regardless of your customers’ age demographic, it’s a smart idea to offer digital wallet payment options at checkout.

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Payment Services Checkout Drop-Shipping Customer Retention 259

Retail TouchPoints

DECEMBER 26, 2023

As in previous years, ecommerce grew at a faster pace than brick-and-mortar retail, but the latter still accounts for the majority of all sales. Spending at restaurants saw a significant jump, increasing 7.8% compared to 2022. Online sales grew 6.3% , outpacing the 2.2% increase in in-store sales. Apparel sales grew 2.4%

Jewelry 292

Jewelry Payment Services Apparel Promotions 292

Inside Retail

DECEMBER 13, 2023

With sales almost entirely online, the retailer generated about US$23 billion in global revenue in 2022, according to research firm Coresight. Shein accounted for nearly one-fifth of the global fast-fashion market in 2022, outpacing Zara and H&M. Shein introduced 1.5

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Fast Fashion Fashion Consumer Apparel 130

Retail TouchPoints

MARCH 30, 2023

trillion for the year, according to data released at the State of Retail & the Consumer virtual event. This puts annual growth projections significantly above the pre-pandemic average of 3.6% , but below the 7% growth rate of 2022. “In trillion and $5.23 trillion and $1.43 How are behaviors changing?

Consumer 252

Consumer Shopping Accounting Returns 252

Retail TouchPoints

NOVEMBER 10, 2022

Reward members with Beauty Insider points for attending and interacting at the retailer’s Sephoria virtual brand founder events. Retail TouchPoints (RTP): How is Sephora dealing with shifts in shopper behavior over the past few years, particularly as consumers’ budgets have come under increased pressure? .

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Consumer Drop-Shipping Customer Experience Accounting 205

Retail TouchPoints

MARCH 3, 2022

Target has big plans for 2022, with the retailer announcing plans to invest up to $5 billion this year to open new stores, enhance its digital, fulfillment and supply chain capabilities, and expand its shop-in-shop concept with Ulta Beauty. and New York’s Times Square.

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Payment Services Shopping Planning Fulfillment 215

Retail TouchPoints

NOVEMBER 10, 2022

It now sits at an estimated 22% of all sales, according to a 2022 Morgan Stanley global ecommerce forecast report , which notes that “Over the long term, the ecommerce market has plenty of room to grow and could increase from $3.3 We’re getting close, but at this point it isn’t even an apples-to-oranges comparison.

Consumer 301

Consumer Advertising Shrinkage Planning 301

Retail TouchPoints

MAY 1, 2024

The 2022 Bipartisan Infrastructure Law put up $7.5 An emerging approach to filling that currently wide gap is by installing charging stations at big-box retailers, convenience stores and other locations where people can charge their vehicles while going about their daily routines. The push to improve the charging experience in the U.S.

Consumer 237

Consumer Accounting Location Planning 237

Retail TouchPoints

JANUARY 20, 2022

Over the last few years, sustainability has become increasingly important to consumers. Executives from both companies spoke at the2022 NRF Big Show , which took place Jan. Executives from both companies spoke at the2022 NRF Big Show , which took place Jan. Moving the Sustainability Needle.

Consumer 241

Consumer Accounting ATS Promotions 241

Retail TouchPoints

NOVEMBER 3, 2023

spending forecast to climb 3%-4% over 2022, generating between $957.3 Overall household finances remain in good shape and will continue to support the consumer’s ability to spend.” billion spent in the 2022 holiday season. consumers spent online during holiday 2022. billion to $966.6 seen from 2010 to 2019.

Finance 242

Finance Accounting Consumer Promotions 242

Inside Retail

JUNE 27, 2022

That said, it’s time to take a look at what’s on the horizon for logistics and the global supply chain. A softening of consumer demand . Both 2020 and 2021 saw record-breaking levels of consumer demand brought about by the pandemic and subsequent lockdowns. Holiday sales at the end of last year reached $886.7

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Shipping Consumer Shopping Accounting 130

Retail TouchPoints

FEBRUARY 15, 2024

can link eligible accounts to earn 2% cash back from Bank of America (on top of the rewards and benefits they already earn on qualifying purchases) and one Star for every $2 spent at Starbucks. Customers can either link their accounts through the Bank of America or Starbucks site to start collecting rewards.

Sporting Goods 235

Sporting Goods Accounting Consumer Marketing 235

Retail TouchPoints

JANUARY 25, 2024

Online shoppers have more options at their fingertips than ever and have developed a fickle tolerance for user experiences they consider clumsy, slow or just plain inconvenient. Passwords are at the heart of the issue and account for 30% of all abandoned online purchases. Enter passkeys.

Payment Services 242

Payment Services Shopping Accounting Checkout 242

Retail TouchPoints

JANUARY 6, 2023

While the 2022 holiday season was by all accounts a success, retailers may want to buckle down as they head into the new year: four out of 10 U.S. While the 2022 holiday season was by all accounts a success, retailers may want to buckle down as they head into the new year: four out of 10 U.S.

Payment Services 316

Payment Services Promotions Consumer Inventory Management 316

Inside Retail

FEBRUARY 27, 2023

For retailers closely watching consumer confidence levels and spending trends, getting an accurate reading about what lies ahead can be challenging. Still, many consumers are undoubtedly feeling the impact of interest rates and the rising cost of living. This has become more crucial as the economic cycle continues to shift.

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Merchant Services Payment Services Specialty Retailers Accounting 130

Retail TouchPoints

APRIL 18, 2022

Apple associates at the retailer’s flagship Grand Central Terminal location in Manhattan have begun to formally collect signatures to form a union, according to a post on the organizers’ website. 21, 2022 to affiliate with Workers United, the same union that has supported unionization efforts at Starbucks.

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ATS Accounting Location Management 214

Inside Retail

MAY 2, 2021

Covid-19 hit the reset button on consumer behaviour. But it is not just the initial seismic shifts in consumer behaviour that have thrown down the gauntlet for retail. But it is not just the initial seismic shifts in consumer behaviour that have thrown down the gauntlet for retail. The answer is deceptively simple.

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Consumer Social Commerce Shopping Returns 200

Inside Retail

NOVEMBER 23, 2021

I’ll start with a particularly interesting one that has strong voices on either side: what proportion of sales will be online in 2022? Last year, I interviewed Jonathan Reeves from Eagle Eye for my Shopology show and he predicted that online would account for half of retail sales by 2030. Why online will grow: consumer trial.

Consumer 130

Consumer Shopping Accounting Fulfillment 130

Retail TouchPoints

DECEMBER 27, 2022

24, 2022, according to preliminary Mastercard SpendingPulse data. Ecommerce accounted for 21.6% consumers approached their holiday shopping — from hunting for the best deals to making trade-offs that stretched gift-giving budgets,” said Michelle Meyer, North America Chief Economist at the Mastercard Economics Institute in a statement.

Accounting 262

Accounting Consumer Shopping ATS 262

365 Retail

MAY 23, 2022

Diebold Nixdorf (NYSE: DBD), a global leader in designing, enabling and operating sustainable retail consumer and staff journeys, is pleased to announce its participation in EuroCIS 2022, the leading trade fair for retail technology. EuroCIS 2022 attendees will have the opportunity to experience this future up close. .

Checkout 103

Checkout ATS Fashion Management 103

Retail TouchPoints

MAY 3, 2022

With more investment on the table, it is more important than ever for brands to take stock of their own businesses and changes occurring at Amazon to successfully navigate their annual negotiations. Avoid this at all costs. of the United States’ net digital ad revenue, according to Insider Intelligence. Know the Numbers.

Accounting 221

Accounting Shipping Management Fulfillment 221

Retail TouchPoints

OCTOBER 11, 2022

31, 2022, a 2.5% In 2022, the impact of economic uncertainty, particularly in rising prices of non-discretionary expenditures like gas, food and housing, will rein in consumer spending. from 2021 and accounting for 16.3% However, experts have noted that maintaining margin will be the key to holiday 2022 success.

Apparel 257

Apparel Returns Promotions Accounting 257

Retail TouchPoints

JANUARY 3, 2023

Becoming proficient at navigating these obstacles is key to protecting retail profits. 2022 saw the fastest pace for inflation in decades. As consumers faced higher prices at the gas pump, grocery stores and other places, many cut back on their spending, increasing the competition among retailers.

Merchant Services 287

Merchant Services Payment Services Accounting Checkout 287

Inside Retail

MARCH 20, 2024

In an era marked by economic flux and shifting consumer preferences, the global retail landscape stands at a pivotal juncture, ripe with both challenges and opportunities. China is the world’s largest retail market, accounting for almost 50 per cent of global retail transactions. It was valued at $3.8

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Retail Marketing Marketing Social Commerce Consumer 130

Retail TouchPoints

DECEMBER 16, 2022

“The representation of our future digital selves will be as important and, if you’re measuring by sheer volume of interactions, maybe more important than how we represent ourselves physically,” said Oana Ruxandra, CDO and EVP of Business Development at WMG in a statement.

Fashion 258

Fashion Accounting Consumer Promotions 258

Inside Retail

MARCH 29, 2022

billion in sales in 2022. Here’s who we expect to dominate live shopping and social commerce in 2022. While TikTok will spark consumers’ live shopping sprees, Instagram’s collective popularity with users, brands, and advertisers leaves no doubt it will be driving the overall social commerce market.

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Social Commerce Advertising Checkout Shopping 130

Retail TouchPoints

NOVEMBER 21, 2023

In many ways, the same trends we see in consumers’ Q4 shopping behaviors mirror their TV viewership. Given inflation and price sensitivity, consumers are kicking off shopping early to stretch their gifting budgets. In fact, Emarketer saw the ecommerce growth rate this October surpass those of November and December 2022.

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Shopping Specialty Retailers Consumer Department Stores 239

Retail TouchPoints

MAY 14, 2024

On track to pass this year and take effect as early as 2026, the directive will establish a new benchmark in corporate accountability and supply chain transparency. The United States has cracked down on forced labor with its Uyghur Forced Labor Prevention Act, enacted in 2022 and targeted at imported goods from China’s Xinjiang region.

Supply Chain Management 268

Supply Chain Management Consumer Management Accounting 268

Retail TouchPoints

JANUARY 24, 2023

EWS also said that if a sizable number of merchants enable the wallet it might also explore adding other payment options, such as direct payments from bank accounts. “We hear from consumers that they want to utilize online payments from their trusted financial institutions,” said Anderson in a statement.

Merchant Services 267

Merchant Services Payment Services Accounting Checkout 267

Inside Retail

MARCH 15, 2022

They have absolutely loved the new look and layout and we can’t wait to roll this out even further in 2022. ARO: What are some of the interesting challenges Witchery is focusing on for 2022? ARO: What are three of the most exciting opportunities for the Australian fashion industry in 2022?

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Planning Fashion Shipping Management 130

Retail TouchPoints

AUGUST 11, 2023

The annual ranking is compiled by global marketing consultancy Kantar and is determined by comparing year-over-year increases in domestic sales (in the case of the 2023 list, this means 2021 versus 2022). While some of the retailers on the list demonstrated remarkable growth, overall growth was markedly lower than in 2022. 21) and H.E.

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Grocer Wholesale Supermarket Consumer 226

Inside Retail

JANUARY 19, 2023

Recent years have seen rapidly evolving changes in all areas of consumer behaviour and there is little doubt it will continue in terms of the products and services that people want, who they want them from, and where and when they want to access them. Rather than talking about what we do when we’re out there, it’s about how it makes us feel.”

Consumer 130

Consumer Shopping Outdoor Fashion 130