Inside Retail

MARCH 27, 2023

In February, ShopBack, a shopping, rewards and payments platform, partnered with Sunway Pyramid, a mall in Malaysia, on the ShopFiesta event to reward shoppers with promotions and giveaways. Shoppers were able to make purchases at a discount and split their payments into three instalments. It was all about boosting in-store shopping.

Merchant Services 130

Merchant Services Payment Services Marketing Spend Finance 130

Inside Retail

MAY 12, 2022

The global chargeback volume is estimated to have reached $615 million in 2021. It’s based on machine learning technology and offers merchants complete liability and cost shift on all fraud-related chargebacks. With chargeback guarantee, merchants cut their fraud costs, lift approval rates, and take on challenges risk-free.

Merchant Services 130

Merchant Services Payment Services Returns Consumer 130

Retail TouchPoints

APRIL 21, 2021

The pandemic accelerated not just ecommerce but also digital payment methods: digital wallets reached 29.3% The wallets are expected to unseat credit cards as the preferred online payment method in the coming years, according to the FIS Global Payments Report 2021. share of ecommerce payments. of ecommerce spend.

Merchant Services 284

Merchant Services Payment Services Checkout Accounting 284

Retail TouchPoints

AUGUST 4, 2021

Amazon has introduced two new Fulfillment by Amazon (FBA) programs to help merchants selling on Amazon resell customer-returned or overstocked items. FBA Liquidations will provider sellers the option to use Amazon’s existing wholesale liquidation partners and technology to recoup potential losses on returned and overstock inventory.

Merchant Services 297

Merchant Services Returns Wholesale Apparel 297

Retail TouchPoints

JANUARY 26, 2021

Meanwhile, for merchants that had already built their businesses online before the pandemic, a larger addressable market buoyed most, but created scalability challenges for all (including Amazon). Culled from this agile, iterative survey data, here are six things we learned consumers want from retailers heading into 2021: 1.

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Consumer Drop-Shipping Shipping Returns 310

Inside Retail

SEPTEMBER 1, 2021

Founded in July 2020 and launched in February 2021, Refundid is a fintech tool designed to cut, or essentially eliminate, waiting times for refunds for products bought online. Over the past five or six years we’ve seen huge strides in payments technology, co-founder and chief Brad Karney adds. The time is now.

Merchant Services 130

Merchant Services Payment Services Returns Planning 130

Retail TouchPoints

AUGUST 5, 2022

Online fraud cost digital commerce merchants $27 billion in 2021 , so it’s no surprise that retailers have redoubled their focus on eliminating these threats. As just one example, Chewy was a pandemic winner, but the company spent more than half a billion dollars marketing to consumers in 2021.

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Merchant Services Returns Shipping Payment Services 237

Retail TouchPoints

DECEMBER 30, 2021

In 2020, consumers spent approximately $630 billion on online shopping, and merchants lost $12 billion to fraud. Account takeover fraud, which is driven by impostor scams, increased by 50%, with no signs of slowing down in 2021. Screen every order, even those from returning customers.

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Merchant Services Accounting Payment Services Returns 254

Retail TouchPoints

SEPTEMBER 16, 2022

Amazon counts more than 160 million members of its Prime service and approximately 25 million are located in California. “For Amazon coerces merchants into agreements that keep prices artificially high, knowing full well that they can’t afford to say no. In the U.S., Racine has appealed the decision. “Similar to the D.C.

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Merchant Services Checkout Consumer Returns 199

A1 Retail

NOVEMBER 18, 2021

Barclaycard Payments’ data shows quarterly SME transactions have risen by 38.1 The quarterly SME Barometer combines billions of merchant transactions, processed by Barclaycard Payments, with research data to provide an in-depth look at the UK SME economy . per cent (compared to 2019) as Christmas shopping gets underway.

Merchant Services 75

Merchant Services Payment Services Consumer Shopping 75

Retail TouchPoints

OCTOBER 7, 2022

The new offering is powered by Bolt’s Checkout Everywhere solution (originally called Tipser until it was acquired by Bolt in late 2021), which allows websites of all kinds to add transaction capabilities and sell products from participating merchants. “We’re Then the merchant takes over for fulfillment, logistics and so on.”.

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Merchant Services Checkout ATS Fulfillment 237

Retail TouchPoints

OCTOBER 21, 2021

We’re indifferent on where the shopping journey ends, where that transaction takes place ,” said Matt Madrigal, VP and General Manager of Merchant Shopping at Google in an interview with Retail TouchPoints. “It The result is a much lower barrier of entry for merchants looking to capitalize on Google’s massive reach.

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Merchant Services Advertising Shopping Drop-Shipping 289

Retail TouchPoints

JANUARY 5, 2021

In fact, the impacts of the most unique holiday in decades are still being felt: retailers should plan for continued shipping delays in the short term, and also continue to refine their omnichannel operations as they prepare for the rest of 2021. Contactless Services Can Soothe the Bite of Remote Returns. 11 through Dec.

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Drop-Shipping Merchant Services Returns Shipping 247

Retail TouchPoints

NOVEMBER 16, 2022

It will include the Holiday 2022 Meta Foresight Interactive Report , offering insights from the 2019, 2020 and 2021 holiday seasons across 33 key markets as well as tips on turning new holiday customers into returning shoppers after the season ends. Additionally, eligible SMBs will be able to earn a $100 TikTok advertising credit.

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Merchant Services Finance Advertising Marketing 235

365 Retail

NOVEMBER 1, 2021

As 2021 reaches its close, the retail industry has undergone a number of dramatic changes within the past several months. Continue reading to familiarise yourself with the top retail trends of 2021. . By merging the two seemingly distinct platforms, the process of social commerce can be streamlined from start to finish. .

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Retail Trends Social Commerce Merchant Services Checkout 67

Inside Retail

JUNE 13, 2023

We speak with Yoox Net-a-Porter’s APAC general manager Natalie Lee about the resilience of luxury spending amidst an economic downturn, the importance of localisation, personalisation and incredible customer service, and how the company is using technology to improve the way it operates. How do you plan to leverage them?

Merchant Services 245

Merchant Services Payment Services Fashion Customer Experience 245

Retail TouchPoints

AUGUST 1, 2022

Amazon is continuing to expand its last mile services beyond its own retail ecosystem with the addition of same-day delivery service from a number of leading retailers’ stores, including PacSun , GNC , SuperDry and Diesel. The service is free for U.S. Sur La Table and 100% Pure also will join this roster in the next few months.

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Merchant Services Fulfillment Checkout Location 232

Inside Retail

DECEMBER 1, 2021

In some instances, the diminution in power led to attempts to pivot, for example by leveraging digital infrastructure to turn shopping centres into online marketplaces and food delivery services. The mall operator provided a delivery service there for its tenants. By the third quarter of 2021, the company was delivering $2.3

Merchant Services 130

Merchant Services Payment Services Net Profit Sporting Goods 130

A1 Retail

NOVEMBER 29, 2021

Barclaycard Payments’ data shows quarterly SME transactions have risen by 38.1 The quarterly SME Barometer combines billions of merchant transactions, processed by Barclaycard Payments, with research data to provide an in-depth look at the UK SME economy. per cent (compared to 2019) as Christmas shopping gets underway.

Merchant Services 40

Merchant Services Payment Services Consumer Shopping 40

Retail TouchPoints

JANUARY 3, 2022

As early as February 2021, industry analysts predicted the year’s holiday ecommerce sales would climb to $206.88 It’s a lose-lose scenario: Customers are left completely frustrated by the process and brands put their reputations on the line every time a customer leaves their website because of a poor user experience.

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Merchant Services Shopping Customer Experience Accounting 264

A1 Retail

SEPTEMBER 15, 2021

Almost a fifth of UK adults are signed up to a food or restaurant meal subscription service. Consumer appetite is here to stay as two in five Brits with subscriptions plan to take out more subscription services because of the convenience they offer.

Merchant Services 75

Merchant Services Payment Services Consumer Planning 75

Retail TouchPoints

OCTOBER 6, 2022

The Mastercard SpendingPulse measures in-store and online retail sales across all forms of payment, providing a wealth of insights to help merchants refine and optimize their holiday strategies. The return to offices and social events is inspiring consumers to level up their wardrobes and focus more on apparel and footwear.

Merchant Services 232

Merchant Services Payment Services Promotions Location 232

A1 Retail

AUGUST 24, 2021

The quarterly SME Barometer combines billions of merchant transactions, processed by Barclaycard Payments, with research data to provide an in-depth look at the UK SME economy. Future-proofing.

Merchant Services 75

Merchant Services Payment Services Returns Outdoor 75

Retail TouchPoints

SEPTEMBER 8, 2021

today, meaning that in terms of purchasing power, 2021 Amazon Prime members are only paying ~$10 more per year than they were 15 years ago. Emphasized in an article from the New York Times Magazine last fall, Shopify’s key to success has been putting the merchant first. . The purchasing power of $79 in 2005 equals about $109.90

Merchant Services 206

Merchant Services Payment Services Fulfillment Shipping 206

Frank Mayer

JANUARY 5, 2021

s point of purchase display experts to weigh in on what they foresee for 2021, based on what transpired in 2020. With recent news of a vaccine, many noted the promise of safer shopping excursions will be met with eager shoppers ready to return to some normalcy. And to merchants, it became a crucial game plan to weather the storm.

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Kiosk Merchant Services Returns Shopping 97

Retail TouchPoints

NOVEMBER 14, 2022

billion ) in gross merchandise volume (GMV) for Alibaba alone in 2021 — and the fact that 1,009 overseas brands saw GMV more than double year-over-year proves that it remains a great way for Western brands to break into China. growth recorded in 2021 and the 26% jump in 2020. billion ( $84.54 to 3.6% , according to Reuters.

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Merchant Services Jewelry Shopping Shipping 147

Retail TouchPoints

NOVEMBER 12, 2021

It took Shopify merchants nearly 15 years to reach a cumulative GMV of $200 billion. This exponential growth, highlighted by President Harley Finkelstein at the company’s Q3 2021 earnings call in late October, came as a surprise to just about no one given ecommerce’s recent unprecedented growth.

Merchant Services 218

Merchant Services Shipping Fulfillment Social Commerce 218

Inside Retail

APRIL 15, 2021

Assuming Australia continues to manage the virus successfully, we will continue to see an exuberant return to physical retail spaces. This service has jumped as a result of physical retail lockdowns and evolved to include contactless options such as drive-and-collect, in which staff deliver goods directly to a customers’ car.

Merchant Services 130

Merchant Services Payment Services Shopping Customer Experience 130

365 Retail

APRIL 28, 2021

Fashion brands are pivoting to offer new, value-add delivery services and improved post-purchase experiences to enhance sales, encourage customer loyalty and protect margins, the latest data from parcelLab , the leading operations experience platform, reveals.

Merchant Services 52

Merchant Services Payment Services Fashion Checkout 52

Independent Retailer

NOVEMBER 2, 2021

With only two months left of 2021, retailers should already be looking ahead to the new year for the newest trends, technology, marketing tactics, products, and solutions for improving their business. Crypto Payments Help Deliver a Competitive Advantage. First, up to 40 percent of customers that pay with crypto are new to the merchant.

Merchant Services 96

Merchant Services Payment Services Shipping Wholesale 96

Retail TouchPoints

NOVEMBER 11, 2021

The agenda for the virtual 2021 Retail Innovation Conference , taking place Nov. Easton Town Center CEO Jennifer Peterson of Steiner + Associates will discuss the innovative solutions they’ve implemented throughout the customer journey, such as centralized pickup and return locations and using AR to improve brand and product discovery.

Merchant Services 282

Merchant Services Payment Services Consumer Beauty and Health 282

Retail TouchPoints

JANUARY 30, 2023

And in 2021, the global value of voice-assisted ecommerce transactions amounted to almost $5 billion , with Statista projecting that that figure would grow 4X by the end of this year. Additionally, this approach opens up the Alexa ecosystem to all merchants, even those that don’t sell on Amazon.

Merchant Services 162

Merchant Services Beauty and Health Payment Services Returns 162

Retail TouchPoints

NOVEMBER 18, 2021

Fortunately the 2021 Retail Innovation Conference, which wrapped up Nov. According to a report from Shopify, merchants see a 250% increase in conversions when using 3D product image models instead of 2D images. Want more proof? Enhance advertising and recommendation relevancy with better targeting and search.

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Consumer Merchant Services Payment Services Advertising 237

VMS

NOVEMBER 22, 2022

Shopping during the BFCM period is on the rise and at par with pre-pandemic levels: 80% of consumers plan to shop during the five-day holiday period, up from 71% in 2021 and compared to 79% in 2019. This comes as one-third (33%) of BFCM shoppers are concerned about making upcoming payments, up from 26% in 2021.

Merchant Services 52

Merchant Services Payment Services Promotions Planning 52

Retail TouchPoints

JUNE 8, 2022

With traditional trading methods restricted by pandemic restrictions, an inability to sell through physical locations and a sharp downturn in demand, we saw merchants around the world taking an unprecedented leap and embracing innovation and digitalization in a bid to maintain their retailer-shopper relationships. trillion by 2026.

Merchant Services 217

Merchant Services Payment Services Consumer Checkout 217

Retail TouchPoints

JUNE 8, 2022

With traditional trading methods restricted by pandemic restrictions, an inability to sell through physical locations and a sharp downturn in demand, we saw merchants around the world taking an unprecedented leap and embracing innovation and digitalization in a bid to maintain their retailer-shopper relationships. trillion by 2026.

Merchant Services 213

Merchant Services Payment Services Consumer Checkout 213

Independent Retailer

JANUARY 20, 2022

Customers Care About Return Policies. During the pandemic-driven surge in online shopping, product returns became a major pain point for consumers. That means that as customers return to stores, retailers have a chance to differentiate themselves with low-cost, low-hassle return policies. Looking to the Future.

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Retail Trends Returns Merchant Services Consumer 84