Retail TouchPoints

FEBRUARY 8, 2023

The Vitamin Shoppe has opened the first of a planned dozen+ new franchise stores this year in Valparaiso, Ind. After announcing its ambitious franchising plans in May 2021, the retailer converted an existing Greensboro, N.C. The next new franchise store, scheduled to open this spring, will be in Tempe, Ariz.,

Planning 206

Planning Location Checkout Marketing 206

Retail TouchPoints

JANUARY 12, 2022

Home discount retailer Big Lots is returning to expansion mode after more than a decade of flat store growth, with plans to open as many as 500 new stores in the next six to seven years. Big Lots currently operates 1,431 stores across the U.S.

Planning 182

Planning Checkout Finance Returns 182

Retail TouchPoints

FEBRUARY 16, 2021

As a result, it will report Reebok as “discontinued operations” from Q1 2021 onwards. This will enable the company to focus on strengthening the adidas brand in the global sporting goods market. Adidas initially acquired Reebok in 2006 and implemented the “Muscle Up” turnaround plan in 2016.

Planning 182

Planning Sporting Goods Marketing Store Operations 182

Retail TouchPoints

JULY 1, 2021

Gap will be shuttering all 81 of its stores in the UK and Ireland by the end of September 2021 as part of a strategic review of its European business. Franchise partnerships are a strong and cost-effective way to amplify the brand in international markets.” .

Marketing 268

Marketing Planning Shopping Store Operations 268

Retail TouchPoints

DECEMBER 2, 2021

Dollar General is preparing to embark on a massive expansion as it comes off a strong Q3 2021. The off-price retailer announced plans for 1,050 new store openings, 1,750 store remodels and 100 store relocations; the launch of 1,000 pOpshelf locations by fiscal 2025; and the company’s entrance into Mexico with 10 stores in fiscal 2022.

Planning 261

Planning Location Consumer Marketing 261

Retail TouchPoints

OCTOBER 27, 2021

Ulta Beauty plans to maintain its growth with 50 new store openings each year, enhanced last mile options and investments in media and AI, including the launch of an in-house retail media network. The retailer is putting global expansion plans on hold as it focuses on its home country.

Planning 226

Planning Consumer Location Marketing 226

Retail TouchPoints

JULY 21, 2020

store, and it plans to open 70 more brick-and-mortar locations in 2020. Four of those new stores will be in the greater Phoenix area, representing a new market for Aldi , as well as its first locations in Arizona. The new DC also will support Aldi stores in southern Alabama and the Florida Panhandle.

Location 214

Location Planning Supermarket Marketing 214

Retail TouchPoints

MARCH 11, 2021

At the same time Adidas reported currency-neutral sales growth of 1% in Q4 2020, following declines across markets earlier in the year as a result of the pandemic. Nonetheless, Adidas is optimistic, citing the recovery seen in Q4 2020, its strong market position and attractive growth prospects for the sporting goods industry as a whole.

Planning 193

Planning Wholesale Sporting Goods Accounting 193

Retail TouchPoints

NOVEMBER 29, 2022

The retailer’s legacy distribution model had stores operating as nodes in the fulfillment process. Under the new market delivery model, large items are shipped directly from DCs to the customer, reducing the number of “touches” for each order and freeing up space at brick-and-mortar stores. During the call on Nov.

Fulfillment 248

Fulfillment Markdowns Store Operations Customer Experience 248

Retail TouchPoints

JULY 23, 2020

Tailored Brands is cutting 20% of its corporate staff and has identified up to 500 retail stores for potential closure as it struggles to strengthen its financial position. For the time being, however, 96% of the retailer’s approximately 1,400 stores — operating under the Men’s Warehouse , Jos.

Location 147

Location Payment Services Planning Store Operations 147

Retail TouchPoints

APRIL 26, 2021

Besides trying to keep their stores sufficiently stocked, the biggest challenge for many grocery retailers in 2020 was trying to determine what shopper behaviors would remain in place post-pandemic. The February 2021 edition of the Insights Study found just 8% of participants saying they shopped for groceries exclusively online.

Promotions 274

Promotions Shopping Consumer Fulfillment 274

Retail TouchPoints

JANUARY 22, 2021

Shares of American Eagle Outfitters (AEO) were up today following the retailer’s 2021 investor meeting, where the company outlined plans to close at least 200 largely mall-based American Eagle locations while at the same time expanding its Aerie brand. The company has set a revenue target of $5.5

Planning 187

Planning Checkout Apparel Location 187

Retail TouchPoints

OCTOBER 18, 2023

Former PVH and Gap executive Sarah Clarke has been named Chief Supply Chain Officer, and J.Crew veteran Valerie van Ogtrop will join AEO in the newly created role of EVP of Brand Operations, both effective Oct. Clarke joins AEO from PVH Corporation where she served as Global Chief Supply Chain Officer from 2021.

Finance 240

Finance Accounting Store Operations Planning 240

Retail TouchPoints

FEBRUARY 28, 2023

In June 2021, owner HBC decided to separate the Saks Off 5th ecommerce and store operations into two separate businesses, with the digital business being supported by a $200 million investment from Insight Partners. SaksOff5th.com has appointed former Untuckit executive Julie Mares to the newly created role of SVP of Ecommerce.

Customer Experience 210

Customer Experience Store Operations Planning Marketing 210

Retail TouchPoints

JANUARY 19, 2023

Over the last several months we’ve demonstrated the extent to which we work every day to mitigate risk and protect our people, and our publicly available data show we’ve reduced injury rates nearly 15% between 2019 and 2021. What’s more, the vast majority of our employees tell us they feel our workplace is safe. “We

Planning 263

Planning ATS Shipping Location 263

Retail TouchPoints

JULY 29, 2021

Dollar General is expanding its pOpshelf offering into a store-in-a-store format at two DG Markets in the Nashville, Tenn. The concept, which launched in October 2020 and has since expanded to 16 stores, offers a rotating selection of items at price points of $5 or less.

Consumer 304

Consumer Apparel Location Planning 304

Retail TouchPoints

JANUARY 21, 2021

The six-day NRF 2021 Chapter One , which will wrap up on Jan. Chapter Two of the Big Show had originally been planned as an in-person event to take place in early June at New York City’s Javits Center, but the facility’s role as a COVID vaccination center made it unavailable, so it will also be a virtual event.

Beauty and Health 207

Beauty and Health Customer Experience Marketing Consumer 207

Retail TouchPoints

MAY 12, 2023

Bluestar brought back the Justice brand as an online-only retailer in April 2021 following its $90 million acquisition of the company in November 2020. Bluestar has appointed Anthony Lucia as Global President of Scotch & Soda USA and Global Business Operations.

Wholesale 291

Wholesale Accessories Apparel Brand Management 291

Retail TouchPoints

NOVEMBER 19, 2021

Retailers saw strong results overall in Q3 2021 as the recovery continued, but supply chain shortages loom as they enter the holiday season. Target is preparing for the future, as well as fighting current last mile woes, by fulfilling more and more orders from its stores.

Fulfillment 204

Fulfillment Shipping Planning Promotions 204

Retail TouchPoints

JULY 1, 2022

Enjoy will continue operating throughout the bankruptcy process but will wind down its operations in the UK, according to an SEC filing. The ultimate plan is to sell to the highest bidder. To fund its operations throughout the Chapter 11 proceedings, Enjoy has received a $2.5 as of July 1, 2022.

Telecommunications 295

Telecommunications Finance Store Operations Consumer 295

Retail TouchPoints

OCTOBER 18, 2021

Macy’s total current market value is around $6.9 Like many brick-and-mortar retailers, Macy’s online sales grew while physical store operations took a beating last year when the pandemic caused some temporary store closures. Sources told WSJ the Macy’s online spinoff has already drawn interest from investment firms.

Department Stores 197

Department Stores Store Operations Planning Location 197

Retail TouchPoints

MARCH 12, 2021

Ulta Beauty is making leadership changes, with plans for its President Dave Kimbell to succeed Mary Dillon as CEO, effective in June. Kimbell also will be nominated to stand for election to the company’s board of directors at the 2021 annual stockholders meeting.

Store Operations 202

Store Operations Planning Marketing ATS 202

Retail TouchPoints

MAY 21, 2021

Retail results for Q1 2021 have been promising so far, showing that the economy may finally be emerging from a long, slow year. Large retailers like Target and Walmart continued to thrive in Q1 2021 on the back of their large store footprints and strong omnichannel presence.

Apparel 227

Apparel Returns Department Stores Fulfillment 227

Retail TouchPoints

APRIL 6, 2022

Mall operator Unibail-Rodamco-Westfield SE (URW) is reportedly looking to divest most of its U.S. The plan, which was first announced in February 2021, may end up seeing a loss on the $14 billion it spent four years ago to acquire some of the country’s top-performing malls. URW valued its U.S. portfolio at $13.2 billion. “If

Payment Services 251

Payment Services Department Stores Advertising Planning 251

Retail TouchPoints

JULY 13, 2023

JD Sports , a global retailer with more than 3,000 stores worldwide, has adopted a suite of solutions designed to boost its growth in Canada, a market the retailer entered in 2021. The company currently operates 23 stores in Canada under the JD , size? The Retail Management Suite from Jesta I.S.

Loss Prevention 203

Loss Prevention Management Planning Location 203

Retail TouchPoints

JULY 5, 2022

The brand already operates nearly 40 stores and three local-language websites in France, Germany, Ireland, the Netherlands, Norway, Sweden, Switzerland and the UK, but Spain will be the first new European country lululemon has moved into since 2019.

Location 271

Location Planning Shopping Marketing 271

Retail TouchPoints

OCTOBER 31, 2023

over 2021, according to the National Retail Federation. While the NRF has yet to release its total sales projections for the season, its early consumer research reveals that consumers plan to spend an average of $875 this holiday season, in line with the five-year average — and most of that money will be spent online.

Employee Engagement 259

Employee Engagement Store Operations Consumer Management 259

Retail TouchPoints

SEPTEMBER 22, 2022

Both 2020 and 2021 each had their own clear themes and pressures, and this holiday season will be defined by trying to understand what has changed. “ However, that demand has come and gone, and Kramer sees 2021’s sales growth of 14.1% Retailers are planning to cut back in one area: marketing. as an outlier.

Promotions 230

Promotions Fulfillment Inventory Management Drop-Shipping 230

Retail TouchPoints

NOVEMBER 9, 2021

The retailer already has phased in the $15 per hour minimum wage across several markets and plans to hit this target nationally for both new and current associates by May 2022.

Planning 282

Planning Marketing Store Operations ATS 282

Retail TouchPoints

NOVEMBER 22, 2021

Authentic Brands Group (ABG) is delaying its planned IPO in favor of selling stakes in the business to CVC Capital , HPS Investment Partners and some of its existing shareholders in a deal that values ABG at $12.7 We don’t manage stores, inventory or supply chains. ABG is now targeting an IPO date in 2023 or 2024, according to CNBC.

ATS 222

ATS Planning Management Marketing 222

Retail TouchPoints

DECEMBER 21, 2023

Which is why this year (and likely next year as well), the focus for resale operators , and the retailers that employ their services, was on tightening up operations as much as expanding them. Media and Advertising Became More Contextual (and Measurable) Marketing teams are feeling more pressure to perform. Nicole Silberstein 2.

Sporting Goods 282

Sporting Goods Advertising Consumer Apparel 282

Retail TouchPoints

MARCH 5, 2021

Bed Bath & Beyond will launch at least eight new owned brands in fiscal 2021, with six debuting sequentially in the first six months of the fiscal year, which begins March 2021. Bed Bath & Beyond expects the sales penetration of owned brands to grow from approximately 10% to approximately 30% within the first three years.

Accounting 226

Accounting Planning Marketing Shopping 226

Retail TouchPoints

AUGUST 12, 2021

The divestiture, which is the result of a formal process that began in February 2021 , will help adidas focus on strengthening its core brand in the global sporting goods market. The plan also calls for adidas to diversify its leadership and continue investing in sustainability efforts. billion ( $2.5

Sporting Goods 264

Sporting Goods Marketing Planning Management 264

Retail TouchPoints

JULY 31, 2020

These include supply chain, real estate, merchandising operations, product operations, health & wellness, human resources, marketing, customer service and e-Commerce. a competitive and high-priced market for tech personnel.

Discount Store 226

Discount Store Store Operations Marketing Planning 226

Retail TouchPoints

MAY 10, 2021

Chang, Relich and Olson will assume their new positions on June 1, 2021, following the expected completion of the sale of PSEB’s sale of Eddie Bauer to Authentic Brands Group and SPARC group. Chang will set and drive PacSun’s brand strategy, including design, merchandising, marketing, retail and ecommerce.

Specialty Retailers 253

Specialty Retailers Finance Promotions Marketing 253

Retail TouchPoints

SEPTEMBER 30, 2020

After liquidation and the sale of its trademarks and intellectual property in August 2019, the Charming Charlie brand has returned with the opening of its first physical store at the Cumberland Mall in Atlanta. The openings had originally been planned for March 2020 but were delayed due to the COVID-19 crisis.

Accessories 287

Accessories Apparel Fashion Returns 287

Retail TouchPoints

APRIL 25, 2022

Rite Aid has rejected a non-binding off-market proposal from Spear Point Capital Management to acquire the company for $3.6 Spear Point and its data valuation and monetization partner, Silverback , plan to discuss its strategic vision for Rite Aid at an April 28 webinar. Retail pharmacy same-store sales rose 8.7%

Finance 237

Finance Management Planning Marketing 237