Retail TouchPoints

FEBRUARY 3, 2023

Supply chain issues, inflation and other economic headwinds that resulted from the COVID-19 pandemic and the Russian invasion of Ukraine are still present for merchants. Have a simple checkout process. Simple and easy checkout processes are needed to seal the deal. This can increase brand awareness, customer reach and sales.

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Merchant Services Payment Services Marketing Drop-Shipping 261

Retail TouchPoints

MAY 24, 2021

In another sign of the global growth of buy now, pay later services, Zip Co Ltd. million , with the deal expected to close in Q4 2021. Acquisition of the remaining shares of Spotii, for a price of approximately $16 million , is expected to be completed in Q3 2021. trillion ecommerce market, the world’s second-largest.

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Merchant Services Payment Services Fulfillment Planning 259

Inside Retail

SEPTEMBER 1, 2021

Founded in July 2020 and launched in February 2021, Refundid is a fintech tool designed to cut, or essentially eliminate, waiting times for refunds for products bought online. According to co-founder and chief product officer Joel Aaron, refunded cash can be in the customer’s account within as little as 30 seconds. The time is now.

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Merchant Services Payment Services Returns Planning 130

Retail TouchPoints

AUGUST 13, 2021

As the ecommerce wars heat up, BigCommerce is making a name for itself as one of the top facilitators of digital trade, alongside competitors such as Shopify, Adobe Commerce and Salesforce Commerce Cloud. How do I make sure I’m talking to my shoppers wherever they are?’. And then analytics is the other piece; how do you measure it all?

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Merchant Services Payment Services Fulfillment Advertising 299

Retail TouchPoints

AUGUST 18, 2022

Most buy now, pay later offers are interest- and fee-free, unless customers miss a payment. consumers say they have used a buy now, pay later service, according to a recent study from The Ascent, a Motley Fool service. In fact, 50% of U.S BNPL fulfills a need that previously wasn’t being met,” said Sharp.

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Merchant Services Payment Services Consumer Point of Sale 272

Retail TouchPoints

MARCH 3, 2022

Flash sales can help retailers boost revenue, attract new customers and enhance loyalty with existing customers. ecommerce merchants pulled in $10.8 billion on Cyber Monday 2020 , while Singles Day in November 2021 in China drove $139 billion in sales for two of that country’s major online shopping platforms.

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Merchant Services Drop-Shipping Payment Services Shipping 240

Retail TouchPoints

JULY 20, 2022

A new research report conducted by UPS Capital, Personalized Shipping Experiences: The Next Frontier for eCommerce , shows that personalized shipping experiences have emerged as the next frontier for SMB retailers looking to provide an excellent customer experience in the wake of these supply chain disruptions.

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Shipping Merchant Services Payment Services Consumer 326

Inside Retail

OCTOBER 19, 2021

Fear of the unknown customer can backfire. New customers are a major growth engine for retailers, but many merchants view first-time online shoppers as high-risk due to their unfamiliar behaviour and lack of purchase history. A sudden influx of new customers can mean a bump in revenue – or a wave of fraud or policy abuse.

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Merchant Services Fashion Payment Services Checkout 147

Retail TouchPoints

AUGUST 15, 2022

From signup to login to account changes and reviews, retailers face waves of opportunities to create a digital relationship with a customer. Entire Facebook groups are devoted to buying customer reviews. With trusted identities, organizations can keep consumers happy with safe, easy online experiences. The result?

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Merchant Services Payment Services Accounting Customer Experience 253

Retail TouchPoints

OCTOBER 6, 2022

The Mastercard SpendingPulse measures in-store and online retail sales across all forms of payment, providing a wealth of insights to help merchants refine and optimize their holiday strategies. this holiday season compared to 2021, and McNamara cited consumer demand for more deals and promotions as a likely reason.

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Merchant Services Payment Services Promotions Location 267

Inside Retail

JUNE 13, 2023

We speak with Yoox Net-a-Porter’s APAC general manager Natalie Lee about the resilience of luxury spending amidst an economic downturn, the importance of localisation, personalisation and incredible customer service, and how the company is using technology to improve the way it operates.

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Merchant Services Payment Services Fashion Customer Experience 245

Retail TouchPoints

DECEMBER 30, 2021

In 2020, consumers spent approximately $630 billion on online shopping, and merchants lost $12 billion to fraud. Account takeover fraud, which is driven by impostor scams, increased by 50%, with no signs of slowing down in 2021. This approach can reduce fraud losses and improve the shopping experience for good customers.

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Merchant Services Accounting Payment Services Returns 286

Retail TouchPoints

MARCH 29, 2022

Sessions illustrate the increasingly complex nature of the customer experience, and how the lines between commerce, marketing, service, and even supply chain and fulfillment, continue to blur. Why the Non-Purchaser Might be Your Most Important Customer. View the session on demand. A whopping $3.23

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Payment Services Merchant Services Consumer Customer Experience 228

Inside Retail

APRIL 15, 2021

Three growing trends that fuse the digital and physical shopping experience include: Click-and-collect. This service has jumped as a result of physical retail lockdowns and evolved to include contactless options such as drive-and-collect, in which staff deliver goods directly to a customers’ car. Digital payment.

Merchant Services 130

Merchant Services Payment Services Shopping Customer Experience 130

Inside Retail

DECEMBER 1, 2021

This created an unprecedented opening for technological workarounds that could bring products to customers without the latter having to venture out, or with minimal human contact if they did go out. The mall operator provided a delivery service there for its tenants. By the third quarter of 2021, the company was delivering $2.3

Merchant Services 130

Merchant Services Payment Services Net Profit Sporting Goods 130

Small Biz Trends

OCTOBER 24, 2022

A chargeback happens when a payment is reversed by the customer’s bank. It’s called chargeback fraud when bad actors cheat this process. Instead of contacting a merchant for a refund, they go right to their financial institution. Merchant Errors. This one happens with a merchant account.

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Merchant Services Payment Services Accounting Shipping 75

Retail TouchPoints

AUGUST 11, 2022

That, of course, is the key to Wish’s business model — by connecting international consumers directly with manufacturers (most of them Chinese, although one of Talwar’s initiatives is to diversify the company’s merchant base), customers can get products for dirt cheap. Merchant quality.

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Merchant Services Planning Consumer Shipping 257

V Count

SEPTEMBER 15, 2022

A modern POS system lets you accept customer payments at a specific location or on the go and can help you track your sales in an efficient way. Customer retention is a critical element in creating a successful business, and as a retail store runner, you need to ensure that customers can make transactions as easy as possible.

Merchant Services 98

Merchant Services Payment Services Inventory Management Planning 98

V Count

SEPTEMBER 15, 2022

A modern POS system lets you accept customer payments at a specific location or on the go and can help you track your sales in an efficient way. Customer retention is a critical element in creating a successful business, and as a retail store runner, you need to ensure that customers can make transactions as easy as possible.

Merchant Services 92

Merchant Services Payment Services Inventory Management Planning 92

Inside Retail

AUGUST 1, 2022

Although both superapps boast a number of digital services, the main business lines are e-commerce, on-demand services (primarily ride-hailing and food delivery) and fintech (financial services, consisting mainly of e-payment systems). The company has 2.5 So who is winning the food delivery battle?

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Merchant Services Dead-Stock Payment Services Marketing 130

Mass Relators

AUGUST 26, 2021

ATLANTA — The amount of retail fraud, and its cost, has risen significantly over the past year, according to the 12th annual LexisNexis Risk Solutions 2021 True Cost of Fraud Study. retail and ecommerce merchants $3.60 To that end, there is limited merchant use of solutions designed to support both issues. compared to $3.13

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Merchant Services Payment Services Customer Experience Accounting 52

Retail TouchPoints

NOVEMBER 11, 2021

The agenda for the virtual 2021 Retail Innovation Conference , taking place Nov. Whether BNPL turns out to be a short-term blip or a lasting change in shopper payment options, retailers should develop strategies to make the most of its current popularity. Curious about how consumer attitudes and behaviors are evolving?

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Merchant Services Payment Services Consumer Beauty and Health 317

Independent Retailer

NOVEMBER 2, 2021

With only two months left of 2021, retailers should already be looking ahead to the new year for the newest trends, technology, marketing tactics, products, and solutions for improving their business. Keep user experience, for both desktop and mobile, in mind. Crypto Payments Help Deliver a Competitive Advantage.

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Merchant Services Payment Services Shipping Wholesale 96

Independent Retailer

FEBRUARY 24, 2022

As more commerce moves online, customers expect merchants to recognize them. McKinsey found that in November, 71 percent of customers expect personalized interactions with companies, and 76 percent “get frustrated when this does not happen.” by Bruno Farinelli. Rising Rates of False Declines in Ecommerce.

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Merchant Services Payment Services Checkout Consumer 90

Retail TouchPoints

NOVEMBER 4, 2021

Think QVC — but in 2021 (in other words, with influencers). Livestreaming ecommerce combines streaming video, social media and celebrity into a cutting-edge shopping experience that’s already taken China — a nation known for being ahead of the game on ecommerce trends — by storm. What’s Livestreaming Ecommerce?

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Merchant Services Payment Services Wholesale Management 147

Retail TouchPoints

JANUARY 30, 2023

And in 2021, the global value of voice-assisted ecommerce transactions amounted to almost $5 billion , with Statista projecting that that figure would grow 4X by the end of this year. Additionally, this approach opens up the Alexa ecosystem to all merchants, even those that don’t sell on Amazon.

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Merchant Services Beauty and Health Payment Services Returns 162

Retail TouchPoints

NOVEMBER 18, 2021

Fortunately the 2021 Retail Innovation Conference, which wrapped up Nov. AR and 3D modeling are going to revolutionize ecommerce because they give an interactive, immersive and really sharp user experience,” predicted Matt Maher, Founder of M7 Innovations. Want more proof?

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Consumer Merchant Services Payment Services Advertising 261

Rangeme

JULY 29, 2022

Most merchants know faster fulfillment will lead to a better customer experience, but there are actually benefits to nearly every aspect of your business when you prioritize a better delivery experience for your customers. How Merchants of All Sizes Can Have Faster Fulfillment. More Sales.

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Fulfillment Merchant Services Drop-Shipping Shipping 52

Retail Minded

JANUARY 21, 2022

Having solutions that increase efficiency in picking, packing and pallet operations is critical too. In other words, there is no excuse for merchants to not incorporate the savviness of communication technology to support their customer experiences. billion in 2021 alone. Robotics and Retail Go Hand-In-Hand. .

Payment Services 52

Payment Services Social Commerce Merchant Services Fulfillment 52

Retail Geek

OCTOBER 29, 2021

Episode 279 is breakdown of Amazon, eBay, Shopify, and Snap Q3 2021 earnings, and a discussion of Rent the Runway’s IPO. October 28th, 2021. It was a rigorous process. A weekly podcast with the latest e-commerce news and events. We also discuss the Rent the Runway IPO. Transcript.

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Advertising Merchant Services Payment Services Finance 52

Retail Geek

JUNE 11, 2021

Episode 266 of the Jason & Scot show was recorded on Thursday June 11, 2021. Jason: [0:24] Welcome to the Jason and Scot show this is episode 266 being recorded on Thursday June 10th 2021 I’m your host Jason retailgeek Goldberg and as usual I’m here with your co-host Scot Wingo. Transcript.

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Merchant Services Payment Services Management Drop-Shipping 95

Retail Geek

DECEMBER 7, 2020

So we appreciate everyone feeling this in ship again is also picking up a lot of momentum with the Main Street Press we’ve seen Wall Street Journal Bloomberg New York Times, women’s wear daily your favorite Jason payments and one of my personal favorites supply and demand chain executive magazine.

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Shipping Drop-Shipping Fulfillment Merchant Services 69

Retail Geek

MARCH 11, 2022

8:48] I think the best strategy here is to take all these Services create microservices out of them, and then sell them and compete with like the fabrics and the Commerce tools is that the other one always forget it yeah you kind of so have a headless option. kind of like a ship station they acquired point of sale system.

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Drop-Shipping Shipping Fulfillment Merchant Services 52