Retail TouchPoints

NOVEMBER 18, 2021

Retailers certainly need to know what consumers want , but perhaps an even more important question is: How do I provide it to my shoppers? Fortunately the 2021 Retail Innovation Conference, which wrapped up Nov. Share granular consumer data with suppliers to create more appealing products.

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Consumer Merchant Services Payment Services Advertising 264

Retail TouchPoints

DECEMBER 22, 2021

Online sales of luxury goods are expected to jump 27% YoY in 2021, and that’s following a 50% YoY increase in 2020, according to Bain. “ The big question was always, ‘Can you translate the experience that luxury consumers expect in an online environment?’” They realized that things like returning products was actually easy.

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Social Commerce Consumer Shopping Marketing 273

Retail TouchPoints

AUGUST 19, 2021

Back-to-school surveys across the retail sector point to a strong season, spurred by pent-up consumer demand. Jeff Orschell, EY’s Americas Consumer Retail Leaders, noted that global data as well as the firm’s consumer research point to demand remaining elevated, despite the uncertainties.

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ATS Markdowns Consumer Social Commerce 299

Retail TouchPoints

JANUARY 4, 2022

2021 was a critical year for the direct-to-consumer (DTC) space. With consumers’ rapid shift to ecommerce channels, DTC players had to navigate surges in demand and effectively compete against a broader landscape that included their startup peers but also omnichannel behemoths. Why do you think this is?

Consumer 336

Consumer Customer Experience Marketing Fulfillment 336

Retail TouchPoints

MAY 14, 2021

ROI for online advertising benefited from the shift to ecommerce in 2020, as well as the increasingly granular targeting capabilities offered by the biggest players in the space, according to the Sidecar 2021 Benchmark Report. I think that we’ve continued to see that in 2021.

Advertising 256

Advertising Returns Social Commerce Marketing 256

Inside Retail

NOVEMBER 8, 2023

In an age when consumers are becoming more and more immersed in the world of social media and video content, the humble book shouldn’t really stand a chance. According to a financial report conducted by the ABA in 2021, independent bookstores found that 29.6 billion in 2023 to US$21.17 billion by 2027. per cent.

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Retail TouchPoints

NOVEMBER 16, 2022

Last year, consumers reported spending more than $23 billion shopping small on Small Business Saturday, and we want to exceed that in 2022.”. Additionally, eligible SMBs will be able to earn a $100 TikTok advertising credit. The new Square-specific Amex credit card, which will be powered by i2c Inc. small business owners.

Merchant Services 276

Merchant Services Finance Advertising Marketing 276

Retail TouchPoints

NOVEMBER 5, 2021

Petco is staying at the forefront of social commerce via multiple live shopping events, produced in partnership with Facebook , that combine fashion, charity and adorable animals. Our goal is to be a leader in innovating and driving the use of social commerce in our category and in the U.S.”. lift in ad recall, a 5.9%

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Social Commerce Shopping Fashion Consumer 279

365 Retail

DECEMBER 21, 2021

The need to provide an efficient omni-experience was evident in 2021.?Those GWI, revealed an overwhelming 91% of consumers estimating their online shopping will either stay the same or increase, but the store remains important. Consumers are increasingly online and on social media, which is leading to a boom in social commerce.

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Retail TouchPoints

DECEMBER 6, 2022

In fact, the NPD group has identified a phenomenon called the “ beauty index ,” which proposes that when consumer sentiment is low (as it is right now), the desire to treat oneself goes up — and what better way to do that than with the relatively small purchase of a new lipstick or nail polish?

Consumer 289

Consumer Marketing Shopping Social Commerce 289

Retail TouchPoints

OCTOBER 6, 2022

Rather than being limited to a jam-packed four to five weeks from Black Friday to Christmas Eve, consumers are beginning their shopping as early as October (with a few doing so even earlier than that). The return to offices and social events is inspiring consumers to level up their wardrobes and focus more on apparel and footwear.

Merchant Services 282

Merchant Services Payment Services Promotions Location 282

Retail TouchPoints

NOVEMBER 11, 2021

The agenda for the virtual 2021 Retail Innovation Conference , taking place Nov. Curious about how consumer attitudes and behaviors are evolving? What consumers really want from brands and retailers. Practical ways to harness the enthusiasm of values-driven consumers. Join the discussion on Nov. 17 from 3 to 3:30 p.m.

Merchant Services 334

Merchant Services Payment Services Consumer Beauty and Health 334

Retail TouchPoints

DECEMBER 8, 2020

Craig Brommers: American Eagle’s Gen Z consumers have always been digitally connected, so ecommerce has always been a focus for the brand. How are you using social commerce and AR to generate an experience that will stand out during the promotion-packed holidays? How has American Eagle handled the pivot to ecommerce?

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Social Commerce Shopping Promotions Returns 298

Retail TouchPoints

NOVEMBER 10, 2023

Retail media is the broader term used to describe the concept of retailers using their systems, infrastructure, data and access to their shoppers to help advertisers reach consumers. Therefore, “commerce” is a more encompassing term to describe this new set of advertising capabilities. Every one of the Top 10 retailers in the U.S.

Advertising 296

Advertising Marketing Social Commerce Consumer 296

365 Retail

MARCH 1, 2022

Brands to prioritise growth of sales on multiple online marketplaces: As brands look at ways to reach new audiences and increase sales, the use of online marketplaces will continue to grow and their popularity among consumers will see an uptick throughout the year. At the end of 2021, projected sales were estimated to reach nearly USD 5.0

Social Commerce 109

Social Commerce Drop-Shipping Fulfillment Shopping 109

Retail TouchPoints

JULY 30, 2021

Chinese Consumers are Unique, so your Strategy Should be Too. Among the biggest differences is that Chinese commerce leans heavily toward mobile: for example, 90% of sales on Tmall Global are done via phones. Chinese consumers love to share what they’re buying, where they’re buying it and what they think.

Merchant Services 279

Merchant Services Accounting Social Commerce Payment Services 279

Inside Retail

JUNE 28, 2022

“As a global lifestyle retailer, approximately 70 to 80 percent of our product portfolio is similar across the world, while the remaining 20 to 30 percent are unique products that have been designed and chosen according to trends and consumer demands from different local markets,” Huang explained. The marketplace. Backend intelligence.

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Inventory Turnover Clienteling Social Commerce Consumer 130

Retail TouchPoints

OCTOBER 7, 2022

The new offering is powered by Bolt’s Checkout Everywhere solution (originally called Tipser until it was acquired by Bolt in late 2021), which allows websites of all kinds to add transaction capabilities and sell products from participating merchants. “We’re Social Commerce Meets Affiliate Marketing.

Merchant Services 277

Merchant Services Checkout ATS Fulfillment 277

Small Biz Trends

JULY 8, 2021

What do the latest retail statistics tell us about retailing in 2021? Are you thinking about how the US retail trade industry fared during the first quarter of 2021? trillion in the first quarter of 2021. trillion in 2021. Considering these retail stats, you can expect that the future of retail will be bright in 2021.

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Specialty Store Specialty Retailers Social Commerce Advertising 138

Retail TouchPoints

MAY 12, 2022

Social commerce has quickly grown from a revolutionary idea to a mainstream concept, and the channel is expected to continue expanding to reach $1.2 The foundational lesson is that, while social commerce can be an outgrowth of a retailer’s traditional social media interactions, it’s both more time-sensitive and more time-consuming.

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Social Commerce Shopping Fashion Checkout 306

Inside Retail

FEBRUARY 27, 2023

However, over the 12-month period from November 2021 to November 2022, online purchases were down 3.8 per cent due to lockdown-driven spending in 2021. All this shows e-commerce has become critical to any retailer’s sales strategy and there are significant benefits for brands.

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Payment Services Social Commerce Promotions Department Stores 130

Retail TouchPoints

NOVEMBER 16, 2020

Chinese Consumers Flex Their Wallet Muscles. Some of this luxury market growth could be attributed to coronavirus travel restrictions, which have prevented wealthy Chinese consumers from buying items in person at high-end shops in New York City, Paris, Rome, etc. The enhanced buying power of Chinese consumers should encourage U.S.

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Retail TouchPoints

NOVEMBER 12, 2021

This exponential growth, highlighted by President Harley Finkelstein at the company’s Q3 2021 earnings call in late October, came as a surprise to just about no one given ecommerce’s recent unprecedented growth. RTP: Where do you see social commerce fitting into the mix for local retailers in the coming years?

Merchant Services 261

Merchant Services Shipping Fulfillment Social Commerce 261

Retail Minded

JANUARY 21, 2022

Recognized and respected as the largest conference and expo in the world supporting the retail industry, I was both excited and proud to return to the NRF show floors for the first time since the global pandemic. While availability of consumer goods may present some of these hiccups, how those goods are managed should not be an issue.

Payment Services 52

Payment Services Social Commerce Merchant Services Fulfillment 52

Retail TouchPoints

FEBRUARY 23, 2021

With the growth of buy online, pick up in-store and expedited shipping options, consumers experienced firsthand the ease of digital shopping versus going to the store to make a purchase. Entering 2021, retailers are still looking to beef up their ecommerce strategy to get this trend to stick. We’re Less Engaged — But Still Scrolling.

Advertising 292

Advertising Social Commerce Consumer Marketing 292

Retail TouchPoints

AUGUST 12, 2022

Among the solutions chosen for the 2022 cohort were tools that support sustainability by repurposing garments in both the physical and digital worlds — solutions that can advance the evolution of retail personalization with innovations in areas such as the metaverse, NFTs, gaming, social commerce and product returns.

Social Commerce 236

Social Commerce Fashion Returns Consumer 236

Inside Retail

JANUARY 2, 2023

While we’re expecting this year to see an acceleration of many trends that took off in the pandemic years, the consumerisation of B2B e-commerce is the sleeper of the 2023 season. Social commerce and live shopping. Social commerce is anticipated to grow three times faster than traditional e-commerce by 2025.

Shopping 264

Shopping Social Commerce Wholesale Specialty Retailers 264

Retail Assist

JANUARY 12, 2023

Jigsaw teamed up with luxury rental and re-sale platform My Wardrobe HQ in 2021, giving consumers the change to rent collections and sell any of their own pre-loved Jigsaw items. Social Commerce. Levelling up the social commerce space is live commerce. Return options. for a return.

Retail Trends 52

Retail Trends Social Commerce Returns Department Stores 52

Retail TouchPoints

DECEMBER 28, 2021

ecommerce is expected to continue in 2021, according to eMarketer , which also projects that digital sales in the U.S. Consumers] have an experience with a brand or a retailer — it’s all tied together whether they’re in an app, in a store, online, talking to someone or calling. Consumers Want More Options but Less Friction.

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Fulfillment Checkout Returns Consumer 278

Retail TouchPoints

JANUARY 4, 2021

During its Q2 2021 results call , e.l.f. Beauty invested heavily in bolstering its digital capabilities even further as more consumers shopped direct via the company’s online properties. Beauty aiming to track, adapt and respond to ever-changing consumer behaviors and market conditions? How is e.l.f. speed and renegade spirit.

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Beauty and Health Consumer Health & Wellness Marketing 264

Retail TouchPoints

JULY 2, 2021

Executives from a who’s who of retailers, social networks and even advocacy groups shared their visions of retail’s future at NRF Converge 2021 , held June 21-25. One of our biggest barriers outside of figuring out the language was just understanding the consumer journey, how to create marketing assets that support that journey.

Merchant Services 186

Merchant Services Customer Experience Marketing Consumer 186

Retail Geek

AUGUST 20, 2022

Checked out on Tick Tock in huge quantities yet but it’s super interesting the Amazons kind of approach to social commerce, is get content creators and influencers and sellers. versus 2021. A lot of people get interested in buying products through tick-tocking us they haven’t necessarily like.

Consumer 83

Consumer Wholesale Drop-Shipping Social Commerce 83

Retail Geek

FEBRUARY 28, 2023

In this episode we cover: Amazon Q4 Earnings Walmart Q4 Earnings US Department of Commerce Q4 e-commerce data Discussion of Temu and other Social Commerce News Don’t forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. more than 20 21 largely because 2021.

Apparel 52

Apparel Drop-Shipping Social Commerce Shipping 52

Retail TouchPoints

APRIL 16, 2021

Offering items at a lower price than competitors was once an almost guaranteed method of increasing online conversion rates, but today’s consumers are increasingly prioritizing convenience across the entire shopper journey in making online purchasing decisions. In fact, the average consumer shopping journey now includes 7.6

Payment Services 306

Payment Services Returns Consumer Shipping 306

Retail Geek

JANUARY 20, 2023

Shopify launches an ad product such as a retail media network Meta/Google/TikTok lose ad share to new social media platforms and retail media networks. E-com returns 10-15% growth rates. Scot: [23:36] Recap of what what did we learn. percent using the same definition of retail so. [24:38]

Social Commerce 52

Social Commerce Fulfillment Drop-Shipping Loss Prevention 52

Retail TouchPoints

OCTOBER 6, 2021

The two-way nature of livestreaming explains why return rates are as much as 40% lower than traditional ecommerce channels, according to Coresight research: “ Livestreaming is an opportunity to educate the consumer, which is why returns are so much lower — they actually know what they’re buying ,” said Weinswig.

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Returns Shopping Fashion Consumer 311