Retail TouchPoints

NOVEMBER 4, 2021

Despite having just officially begun, this holiday shopping season already is marked by supply chain disruption, persistent inflation and mixed consumer confidence. And just like last year, it looks like consumers will respond by turning to ecommerce. 31, 2021. “We’re

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Retail TouchPoints

NOVEMBER 29, 2021

Gift cards are shaping up to be a holiday hero this season, as consumers and retailers continue to grapple with supply and shipping issues. Combine that with concerns about shipping delays for those products that are in stock and it should come as no big surprise that gift cards are looking pretty good to shoppers this year.

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Retail TouchPoints

SEPTEMBER 20, 2023

including Amazon , Target and Macy’s , have announced their plans for holiday hiring, but all told this season may see one of lowest levels of seasonal hiring since 2008 , according to report by Challenger, Gray & Christmas shared with Reuters. In conjunction with its holiday hiring plans, Amazon also announced that it is investing $1.3

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Retail TouchPoints

MARCH 6, 2024

While it can certainly offset labor and transportation costs associated with return logistics, such as return shipping, disposition, refurbishment and destruction, there are many variables in the mix of determining whether this approach can help shelter profits.

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Retail TouchPoints

MAY 9, 2022

The COVID-19 pandemic has undoubtedly accelerated shifts in consumer behavior and expectations, and not many have been as dramatic as the explosive rise of ecommerce. Perhaps one of the biggest pain points brands have struggled with in ecommerce over the past two years is meeting consumers’ increased demand for immediacy.

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Retail TouchPoints

OCTOBER 4, 2021

Here are the Top 10 predictions retailers should keep in mind as they plan, implement and finalize their holiday strategies. The holiday 2020 surge in ecommerce caused digital headaches as shoppers contended with slow or unresponsive web sites, and retailers can’t afford a repeat in 2021. Salesforce expects U.S.

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Retail TouchPoints

NOVEMBER 17, 2021

It’s the question every retailer wants the answer to: what do consumers (and more specifically, those likely to buy their products) really want? Opening day of the 2021 virtual Retail Innovation Conference , which continues today, Nov. Consumers Want Retailers to Catch Up With Their Omnichannel Shopping Behaviors.

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Independent Retailer

NOVEMBER 14, 2022

“After more than two years of heavy online shopping, consumers are ready to get back to the sport of shopping.” ” 44 percent of customers plan to shop at mass merchants this year, compared to 42 percent in 2021. ” Related articles: Retail Shipping Forecast for the 2022 Holiday Season.

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Retail TouchPoints

SEPTEMBER 23, 2021

As SEOs [search engine optimizers], any heavy lifting we can do to clear a path for our clients toward success in the holiday shopping season will be especially welcome in 2021. Economists are predicting another very strong, extended online shopping period in Q4 2021. Ecommerce spending in November-December 2020 rose an astounding 45.2%

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Retail TouchPoints

OCTOBER 4, 2022

The ecommerce giant noted that the program was introduced to help consumers as they weather rising costs on essentials. The company reports that members of the Prime Access program saved an average of $1,600 last year through shipping savings, coupons and membership discounts. compared to the full cost of $14.99

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Inside Retail

SEPTEMBER 5, 2022

Australian fashion icon Seafolly is expanding its footprint around the world, launching a dedicated e-commerce offer in the United Kingdom, as well as the ability to ship to Canada and New Zealand. We opened in [department store] Takashimaya in 2021, and it has quickly become our best performing store in the region,” Santamaria said.

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Retail TouchPoints

AUGUST 11, 2022

“People love a comeback story, and I really believe there is something here [at Wish] — there is a value proposition and [an opportunity] to align with consumers. Here’s how he plans to do it. Most consumers have no idea that they were going to buy the item that they actually bought [on Wish].

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Retail TouchPoints

MAY 12, 2021

It closed down all channels except online, and put all its advertising dollars and social media initiatives into selling direct to consumers (DTC). It reported the highest single day of sales on May 4, 2020. It really had no choice, its executives told Forbes. Kendra Scott also created a curbside pickup program.

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Inside Retail

JANUARY 26, 2022

Chinese fashion retailer Shein is reviving plans to list in New York this year and its founder is considering a citizenship change to bypass proposed tougher rules for offshore IPOs in China, two people familiar with the matter said. Both sources declined to be named as the plans are confidential. The US is its biggest market.

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Inside Retail

JUNE 3, 2021

There are also plans to introduce investor perks such as free shipping and discounted pricing on beer. But consumers can also make one-off purchases on the site. Fortunately, the uptick in sales over Covid has continued, with May 2021 sales surpassing the same month last year. Covid kind to craft beer.

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Retail TouchPoints

JULY 26, 2022

With rising gas prices, food shortages, skyrocketing interest rates and ever-present inflation, consumers are worried and that means retailers are worried, too. We’re already seeing online shopping demand level off , with consumers finding a new balance between digital and physical channels.

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Retail TouchPoints

NOVEMBER 10, 2022

There are a lot of theories about how inflation, supply chain constraints and other dynamics will impact consumer behaviors. The eBay Ads holiday report found that shoppers still plan to spend despite high inflation and the ongoing threat of a recession: more than two-thirds ( 71% ) of 2,000 U.S.

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Retail TouchPoints

DECEMBER 8, 2021

In light of well-publicized shipping delays and inventory shortages, they may find some empty shelves. With that in mind, retailers are wise to spend the 2021 holiday run-up leaning into non-physical gift options for customers. Top Consumer Stress Factors. Late Start for Many Consumers. Helping Procrastination Pay Off.

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Mass Relators

OCTOBER 18, 2021

NEW YORK – More than 80% of Americans are worried that their packages will arrive late or they’ll be victims of fraud this holiday season, according to a new consumer study released Monday. The challenge for retailers will be to deliver an exceptional experience regardless of where, when and how consumers choose to shop.

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Retail TouchPoints

OCTOBER 13, 2021

The company plans to add more than 100 additional stores in the U.S. in the next five years and also has its sights set on international expansion, with plans to launch omnichannel operations in key markets in Western Europe and Asia Pacific next year as well as an innovation center in Taiwan.

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Independent Retailer

FEBRUARY 24, 2022

Department of Commerce Retail Indicator Division released the December 2021 Monthly Retail Trade Report on Wednesday February 16th, which showed that brick-and-mortar stores grew faster than ecommerce for the first time ever. retail sales for 2021 equaled $6.6 retail sales for 2021 equaled $6.6

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Inside Retail

MARCH 15, 2022

Australian Retail Outlook : What are some of the things Witchery worked on in 2021 that you’re most proud of? . Simon Schofield: Witchery has had an incredible 2021. SS : The fashion industry has been very quiet since this pandemic started and we have really missed seeing those large-scale consumer and media events.

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Retail TouchPoints

AUGUST 13, 2021

As data privacy increases, it becomes more and more challenging to get data about [consumers] from other places. It means I can see the product on Facebook and I can check out directly from there, or if I walk into a store and they don’t have something in my size I can order it from within the store and have it shipped to my house.

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Retail TouchPoints

SEPTEMBER 28, 2021

The retailer instated the delivery fees to avoid raising prices of the groceries themselves, starting with pilots in six markets during the summer of 2021: Portland, Maine; Providence, R.I.; However, grocery margins are tight, and retailers are limited in how many costs they can pass along to consumers: prices rose 3.7%

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Retail TouchPoints

AUGUST 3, 2021

Modular replacement parts are available, allowing consumers to repair broken items rather than simply tossing them away. Packaging is made from post-consumer paper, printed with vegetable-based inks and uncoated for 100% recyclability. Swarts shared how Stojo plans to make its products “Tupperware 2.0 You get the idea.

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Retail TouchPoints

JULY 15, 2021

With rental becoming increasingly popular among today’s conscious consumers, Eddie Bauer’s new program is still a solid bet. The retailer’s rental offerings can be shipped anywhere in the contiguous U.S.

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Retail Bound

NOVEMBER 22, 2021

The global shipping industry has operated in a harmonious dance of infinite moving parts for decades, but all it took was one virus-sized domino to fall over and throw the global trade infrastructure into chaos. One of the most disastrous effects of this global shipping crisis is the staggering increase in cost to ship.

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Retail TouchPoints

OCTOBER 28, 2021

And increasingly, consumers are reselling those items rather than leaving them to gather dust or putting them out on the curb — particularly as a growing number of digital resale platforms make that process easier than ever before. billion in spending on previously owned items in 2021, an increase of 24% from the $55.9 billion items.

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Retail TouchPoints

AUGUST 15, 2022

New research from PwC has found that three in 10 customers are more likely to try a new brand — and that number is even higher among younger consumers. But winning (and keeping) customers’ loyalty is no longer confined to programs and points. Stand Out Beyond Free Shipping . Collect and Leverage First-Party Data .

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Retail TouchPoints

JULY 13, 2023

In 2021, the average cost of an RFID tag was four cents , down 80% from 2011, according to McKinsey. billion passive RFID tags to be sold in 2023, up from 33 billion in 2022. For instance, having accurate visibility into inventory counts can help retailers decide when it’s better to ship from a store versus a warehouse.

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Retail TouchPoints

AUGUST 25, 2022

The loan will provide BB&B with greater liquidity and give a confidence boost to suppliers regarding shipping items to the retailer. The retailer’s problems also have been exacerbated by former CEO Tritton’s plan, revealed in March 2021, to emphasize private label brands.

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Inside Retail

JULY 5, 2022

July launched into the US in [2021] when travel in opened up again, and, while its budget pieces didn’t perform well in that market, it’s more premium ‘trunk’ style products are in constant demand and the business “literally can’t make them fast enough”. We want to expand our physical retail presence as much as we can.”.

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Retail TouchPoints

DECEMBER 31, 2021

Labor shortages in industries that had previously relied on multiple job seekers — even for low-paying jobs — have been one of retail’s biggest challenges in 2021. In combination with changes in worker attitudes and consumer behavior, these shifts have weakened the industry’s long-standing low-wage model.

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Retail TouchPoints

APRIL 28, 2022

For years Apple refused to sell consumers or independent repair shops the tools and parts needed to fix its devices, saying that consumers were best served by having their products fixed by authorized specialists. DIYers can now easily purchase everything they need to fix that cracked screen or replace aging batteries themselves.

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Retail TouchPoints

JULY 13, 2021

But what does this mean for 2021? Typically we could count on this data to guide us as we plan for the next holiday season. That uncertainty will cause some challenges for retailers as they look to demand planning. Tracking location data along with customer data can help stores better prepare for 2021.

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Independent Retailer

SEPTEMBER 2, 2021

2020 may have thrown us all for a loop, but consumers are excited to get out there and do their gift shopping in person. Independent Retailer has put together a survival guide to help indie retailers navigate the 2021 holiday season — Black Friday, Cyber Monday, Christmas, and everything in between. In the U.S.,

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Retail TouchPoints

AUGUST 25, 2022

Black Friday and Cyber Monday (BFCM) are right around the corner, and many ecommerce brands are already planning for another uncertain year. Plan for the Cyber Ten. Even though year-over-year (YoY) holiday ecommerce sales declined in 2021, brands sent 58% more emails and generated 37% more orders during the Cyber Ten.

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