Retail TouchPoints

AUGUST 13, 2021

Now, at BigCommerce, she helps merchants grow via integrations to channels such as Google, Facebook, Amazon, eBay and Walmart , a task she says is “like walking among giants.”. As data privacy increases, it becomes more and more challenging to get data about [consumers] from other places.

Merchant Services 299

Merchant Services Payment Services Fulfillment Advertising 299

Retail TouchPoints

SEPTEMBER 2, 2022

trillion in 2021, according to Euromonitor International, which means international expansion has a value simply too good to overlook. However, experts note that in times of economic volatility and fast-changing consumer behaviors, brands need to think strategically about their path to global growth. Build Out Your Engagement Strategy.

Merchant Services 308

Merchant Services Customer Experience Marketing Consumer 308

Retail TouchPoints

MARCH 3, 2022

ecommerce merchants pulled in $10.8 billion on Cyber Monday 2020 , while Singles Day in November 2021 in China drove $139 billion in sales for two of that country’s major online shopping platforms. That includes frictionless payments and checkout and fast shipping options. Consider that in the U.S.,

Merchant Services 240

Merchant Services Drop-Shipping Payment Services Shipping 240

Inside Retail

MAY 16, 2023

Research has found that nearly a third of Australian consumers have had a parcel stolen, lost or damaged in a 12-month period – including instances of doorstep parcel theft. Research by Australian fintech company Ship-Safely found that about 82 per cent of Australians made an online purchase last year spending up to $63.8

Shipping 130

Shipping Merchant Services Checkout Consumer 130

Retail TouchPoints

AUGUST 5, 2022

Online fraud cost digital commerce merchants $27 billion in 2021 , so it’s no surprise that retailers have redoubled their focus on eliminating these threats. Media articles abound about the skyrocketing marketing dollars required to woo new consumers. And some 40% of declined shoppers will never try that site again.

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Merchant Services Returns Shipping Payment Services 272

Retail TouchPoints

SEPTEMBER 10, 2021

United Parcel Service (UPS) plans to buy Roadie , a delivery platform supporting local same-day delivery across the country. Financial terms of the acquisition, which is expected to close in Q4 2021, were not disclosed. Roadie will continue to operate under its own name following the purchase’s completion.

Merchant Services 233

Merchant Services Marketing Shipping Planning 233

Retail TouchPoints

DECEMBER 30, 2021

In 2020, consumers spent approximately $630 billion on online shopping, and merchants lost $12 billion to fraud. Account takeover fraud, which is driven by impostor scams, increased by 50%, with no signs of slowing down in 2021. Consumers in every age bracket are in fraudsters’ sights.

Merchant Services 286

Merchant Services Accounting Payment Services Returns 286

Retail TouchPoints

SEPTEMBER 8, 2021

Amazon: the Consumer-First Platform. Amazon has completely upleveled what a high quality ecommerce experience looks like for consumers. A business model that was only possible with their unparalleled investment in the systems and shipping, fulfillment and supply chain infrastructure to support it. behind Amazon.

Merchant Services 241

Merchant Services Payment Services Fulfillment Shipping 241

Retail TouchPoints

MAY 12, 2021

It closed down all channels except online, and put all its advertising dollars and social media initiatives into selling direct to consumers (DTC). Already having mastered a multichannel strategy pre-pandemic, during the lockdown it extended its multichannel capabilities to sales and customer service.

Jewelry 233

Jewelry Merchant Services Customer Experience Wholesale 233

Retail TouchPoints

DECEMBER 19, 2022

All of these retailers succeed by building hype around the launch, priming their loyal customers to place their order as soon as the product or service is released. Consumers are left disappointed, feeling cheated and let down. This surge of reseller abuse can have a negative impact on the business-consumer relationship.

Merchant Services 162

Merchant Services Payment Services Drop-Shipping Shipping 162

Retail TouchPoints

AUGUST 11, 2022

“People love a comeback story, and I really believe there is something here [at Wish] — there is a value proposition and [an opportunity] to align with consumers. Most consumers have no idea that they were going to buy the item that they actually bought [on Wish]. In my mind there is also a limited amount of competition.

Merchant Services 257

Merchant Services Planning Consumer Shipping 257

Retail TouchPoints

MARCH 24, 2022

Ask any retailer or consumer and they’ll agree on this point: ecommerce returns are a problem — albeit for diametrically opposed reasons. Meanwhile, more than three in four (78%) consumers say they’ve had an inconvenient online returns experience recently, per Pitney Bowes latest BOXpoll survey. consumers love the USPS.

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Returns Drop-Shipping Merchant Services Shipping 312

Retail TouchPoints

OCTOBER 6, 2022

Rather than being limited to a jam-packed four to five weeks from Black Friday to Christmas Eve, consumers are beginning their shopping as early as October (with a few doing so even earlier than that). The return to offices and social events is inspiring consumers to level up their wardrobes and focus more on apparel and footwear.

Merchant Services 267

Merchant Services Payment Services Promotions Location 267

Retail TouchPoints

JANUARY 5, 2021

In fact, the impacts of the most unique holiday in decades are still being felt: retailers should plan for continued shipping delays in the short term, and also continue to refine their omnichannel operations as they prepare for the rest of 2021. It changed consumer behavior and resulted in new buying habits.”

Drop-Shipping 281

Drop-Shipping Merchant Services Returns Shipping 281

Dezeen

DECEMBER 8, 2021

As part of our ongoing review of 2021 , Dezeen rounds up the top 10 most remarkable and intriguing shop interiors of the year – from a cannabis dispensary made to look like an old-fashioned grocery store to a makeup boutique arranged around a large, mossy mound. The post Dezeen's top 10 shop interiors of 2021 appeared first on Dezeen.

Shopping 144

Shopping Boutique Merchant Services Fashion 144

Retail TouchPoints

OCTOBER 21, 2021

In the world of ecommerce, Google is a bit of an anomaly: while a relatively minor player in the marketplace landscape compared to giants like Amazon and eBay , it is at the same time central to the shopping journeys of millions of consumers every day. Rounding out the mix of top players, BigCommerce joined the mix just today.

Merchant Services 298

Merchant Services Advertising Shopping Drop-Shipping 298

Inside Retail

AUGUST 22, 2021

The business surveyed 2000 global consumers to compile the data, releasing the report to highlight retailer opportunities that continue to arise in the sector. As shown in the study, Australian consumers have consistently reported lower spending hesitancy on e-commerce platforms since 2020 as a result of Covid-19. “In

Shopping 173

Shopping Shipping Merchant Services Consumer 173

Inside Retail

JUNE 13, 2023

We speak with Yoox Net-a-Porter’s APAC general manager Natalie Lee about the resilience of luxury spending amidst an economic downturn, the importance of localisation, personalisation and incredible customer service, and how the company is using technology to improve the way it operates. How do you plan to leverage them?

Merchant Services 245

Merchant Services Payment Services Fashion Customer Experience 245

Retail TouchPoints

NOVEMBER 12, 2021

It took Shopify merchants nearly 15 years to reach a cumulative GMV of $200 billion. This exponential growth, highlighted by President Harley Finkelstein at the company’s Q3 2021 earnings call in late October, came as a surprise to just about no one given ecommerce’s recent unprecedented growth. What stood out to you in the findings?

Merchant Services 251

Merchant Services Shipping Fulfillment Social Commerce 251

Independent Retailer

DECEMBER 20, 2022

As companies try to get tighter control over the flow of goods from factories to consumers, Amazon recently launched a supply-chain management service to its web services business. . But from 2020-2021, there was almost a 67 percent increase. Still, Amazon, which ships 1.6 How to Get Started.

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Supply Chain Management Merchant Services Management Wholesale 78

A1 Retail

JANUARY 19, 2022

Buy now, pay later (BNPL) transactions increased nearly 30 percent during the 2021 holiday period. The data showed that BNPL transactions peaked more than 43 percent in October as shoppers began their 2021 holiday shopping early. Within October 2021, a peak at 99 percent was recorded compared to the same period in 2020.

Merchant Services 40

Merchant Services Shopping Payment Services Consumer 40

Small Biz Trends

OCTOBER 24, 2022

A chargeback happens when a payment is reversed by the customer’s bank. It’s called chargeback fraud when bad actors cheat this process. Instead of contacting a merchant for a refund, they go right to their financial institution. Merchant Errors. This one happens with a merchant account.

Merchant Services 75

Merchant Services Payment Services Accounting Shipping 75

Retail TouchPoints

MARCH 2, 2021

It was the kind of “-geddon” that could be seen coming from a mile away — a perfect storm combining an ecommerce boom; retailers, fulfillment centers and shipping providers that were already stretched thin by a global pandemic; and the historically hectic holiday season looming. More Online Sales Means More Returns. The big driver?

Returns 305

Returns Merchant Services Drop-Shipping Consumer 305

Independent Retailer

JUNE 17, 2021

Preparing to launch in the summer of 2021, Lowkler is a platform that will actively promote purchases from local merchants while also offering a level of variety and convenience for consumers, similar to other major players such as Amazon or Walmart. A New Movement to Support the Local Economy. How It Works.

Merchant Services 52

Merchant Services Shopping Payment Services Shipping 52

Retail TouchPoints

NOVEMBER 14, 2022

billion ) in gross merchandise volume (GMV) for Alibaba alone in 2021 — and the fact that 1,009 overseas brands saw GMV more than double year-over-year proves that it remains a great way for Western brands to break into China. growth recorded in 2021 and the 26% jump in 2020. billion ( $84.54 to 3.6% , according to Reuters.

Merchant Services 147

Merchant Services Jewelry Shopping Shipping 147

Inside Retail

SEPTEMBER 19, 2022

In its composite declaration, the consortium aims to address rapidly evolving issues of counterfeit trade in online retail and to support the intellectual property rights (IPR) of participating brands and consumer protection efforts in the e-commerce environment. Current state of affairs. There also has been a dark side to this.

Merchant Services 246

Merchant Services Advertising Consumer Fulfillment 246

Inside Retail

OCTOBER 28, 2022

Amazon on Thursday forecast a slowdown in sales growth for the holiday season, disappointing Wall Street and warning that inflation-wary consumers and businesses had less money to spend. Prior holiday quarter sales growth was 9 per cent in 2021 and 38 per cent in 2020. US consumer confidence did a U-turn in October.

Drop-Shipping 243

Drop-Shipping Merchant Services Consumer Advertising 243

Retail TouchPoints

NOVEMBER 3, 2020

By creating narrower product assortments and limiting inventory levels — especially for product shipments headed to brick-and-mortar stores —merchants would gain the ability to react more quickly to changing consumer trends, and even potentially reduce their need for markdowns. Richard Maicki. Keith Jelinek.

Drop-Shipping 184

Drop-Shipping Merchant Services Fulfillment Shipping 184

Rangeme

JULY 29, 2022

What Fast Fulfillment Means to Consumers. Most retailers’ supply chains were not prepared for the abrupt switch in transportation and fulfillment needs or the sudden spike in consumer demand. . According to consumers, promising fast shipping sells. 3 Unexpected Benefits of Fast Fulfillment. More Sales.

Fulfillment 52

Fulfillment Merchant Services Drop-Shipping Shipping 52

Retail TouchPoints

MARCH 29, 2022

The 2022 Connected Consumer Series featured industry experts, thought leaders and practitioners prepared to share their wisdom with their peers, and spotlighted powerful examples from FILA, Lidl, Patagonia and other businesses. It’s also changing the dynamics of retailers’ relationship with consumers. “If View the session on demand.

Payment Services 228

Payment Services Merchant Services Consumer Customer Experience 228

365 Retail

APRIL 28, 2021

Fashion brands are pivoting to offer new, value-add delivery services and improved post-purchase experiences to enhance sales, encourage customer loyalty and protect margins, the latest data from parcelLab , the leading operations experience platform, reveals.

Merchant Services 52

Merchant Services Payment Services Fashion Checkout 52

Independent Retailer

NOVEMBER 2, 2021

With only two months left of 2021, retailers should already be looking ahead to the new year for the newest trends, technology, marketing tactics, products, and solutions for improving their business. Meet Consumers Where They Want to Shop. “I Crypto Payments Help Deliver a Competitive Advantage.

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Merchant Services Payment Services Shipping Wholesale 96

Indigo 9 Digital

APRIL 5, 2022

billion in revenue in the twelve months ending September 30, 2021. It is a consumer-to-consumer platform where small businesses and individuals sell items to consumers. It launched in 2003 and provided an opportunity for China’s entrepreneurial class to reach China’s increasingly affluent consumer market.

Merchant Services 52

Merchant Services Payment Services Wholesale Advertising 52

Retail TouchPoints

JANUARY 11, 2022

But ongoing pressure from consumers, employees and even regulators has forced businesses — especially retailers — to reprioritize sustainability along with broader corporate social responsibility (CSR) strategies. Consumer Demands Accelerate Sustainability Priorities. of purchases.

Consumer 316

Consumer Merchant Services Fashion Accounting 316

Retail Geek

DECEMBER 7, 2020

They are able to see the carrier shipping performance for all those clients and provide aggregate data that gives us insight into holiday shipping performance, also known as #shipageddon. ShipBob is a third party logistics provider that offers e-commerce fulfillment for thousands of brands.

Shipping 69

Shipping Drop-Shipping Fulfillment Merchant Services 69

Rangeme

OCTOBER 14, 2021

Today, thousands of subscription box services exist, but perhaps some of the most well-known companies are FabFitFun , Birchbox , Hello Fresh, BarkBox, and Dollar Shave Club. In the past few years, the subscription box market reached new heights in 2021, projecting more than $15 billion in sales. Samples, samples, samples!

Drop-Shipping 52

Drop-Shipping Merchant Services Beauty and Health Shipping 52

Independent Retailer

AUGUST 19, 2022

“The classic thing that happens when consumers see price increases is they tend to mainly buy things and stock them for a longer amount of time because they start to understand that they will pay more tomorrow than they will today.” That means consumers are more likely to buy gadgets, or toys early, especially when they are discounted.

Shipping 85

Shipping Merchant Services Consumer Returns 85