Retail TouchPoints

FEBRUARY 3, 2023

The new year is here; however, the market challenges of 2022 didn’t evaporate with the turning of the calendar. The current economic environment has driven consumers to be more budget conscious and price sensitive as inflation pushes up the cost of living and products’ prices. Have a simple checkout process.

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Retail TouchPoints

OCTOBER 31, 2022

This fall, we opened our 2,000 th store and continued to expand Ross and dd’s footprints across our existing markets as well as in our newer states,” said Gregg McGillis, Group EVP of Property Development at Ross Stores in a statement. “In billion in Q1 2021 to $4.3 billion to $4.6 The reason? 28, 2023.

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Retail TouchPoints

OCTOBER 27, 2021

The holiday season has always been prime time for retailers to roll out new marketing campaigns, events and experiences that draw people to their stores — and keep them there. Despite these reservations, 47% of consumers plan to shop in-store this holiday season, an 8% increase from 2020.

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Inside Retail

SEPTEMBER 7, 2021

A study by Inside Retail found that the ANZ e-commerce market experienced five years worth of growth in just six months from March 2020. Some of the biggest hurdles they faced were developing strategies to keep up with customer demand and order fulfilment. The growing role of technology partners.

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Retail TouchPoints

FEBRUARY 1, 2021

More than one-third of consumers now shop online each week, up from 28% pre-pandemic. So what are the customer experience and commerce trends that will continue, or become more fully realized, in 2021? They engaged with customers through targeted content marketing campaigns and served up the right offerings on relevant landing pages.

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Retail TouchPoints

NOVEMBER 4, 2021

Despite having just officially begun, this holiday shopping season already is marked by supply chain disruption, persistent inflation and mixed consumer confidence. And just like last year, it looks like consumers will respond by turning to ecommerce. 31, 2021. “We’re

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Consumer Merchant Services Payment Services Drop-Shipping 264

Inside Retail

FEBRUARY 17, 2022

Based on customer insights and market trends, Swisslog, as an industry leader with successful micro fulfilment centres (MFCs) and e-grocery fulfilment centres (EFCs) operating across the globe, has identified five trends that will shape e-grocery fulfilment this year. E-grocery orders get smaller and more frequent. .

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Inside Retail

MAY 19, 2021

In KPMG’s Responding to consumer trends in the new reality report, our research details findings from 75,000 consumer survey responses taken over four months, from May to September 2020, across 12 countries. We will explore the four key themes emerging from our research and how retailers need to respond to the changed consumer.

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Retail TouchPoints

JULY 5, 2022

As consumers have turned to more sources to shop, retailers have diversified their commerce and marketing strategies. In fact, Retail TouchPoints has seen the number of channels used to conduct business grow year after year in its annual Omnichannel and Fulfillment Benchmark Survey.

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Retail TouchPoints

APRIL 19, 2021

To overcome supply chain disruptions, many online retailers are already making changes to their existing fulfilment operations. Over one-third (37%) are assessing and implementing new technology solutions to increase supply chain efficiency, whilst 33% are splitting inventory to base fulfilment in existing UK and European facilities.

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Retail TouchPoints

MARCH 31, 2023

by storm, rising to the top of the app charts and garnering millions of fans, until consumers began to realize the cost of those ultra-low prices — long delivery times and often poor quality products. A former CFO for Shutterfly and Lexmark , she joined as Wish’s CFO in November 2021 and added COO to her title in late 2022. “In

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Retail TouchPoints

SEPTEMBER 7, 2023

Books-A-Million will leverage its 231 stores to offer same- and next-day delivery using the white label Walmart GoLocal service, which Walmart introduced in August 2021. In the coming weeks, Books-A-Million will roll out the service nationwide, beginning in the Southeast and Midwest markets. Orders placed before 3 p.m.

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Inside Retail

SEPTEMBER 19, 2023

Leading market research firm Euromonitor International has just unveiled its 2023 rankings for the Top 10 fastest growing and biggest retailers in Asia Pacific, with Indonesia’s GoTo stealing the spotlight. Post-pandemic, consumers are returning to physical stores that offer immersive experiences.

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Retail TouchPoints

NOVEMBER 17, 2021

It’s the question every retailer wants the answer to: what do consumers (and more specifically, those likely to buy their products) really want? Opening day of the 2021 virtual Retail Innovation Conference , which continues today, Nov. Consumers Want Retailers to Catch Up With Their Omnichannel Shopping Behaviors.

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Retail TouchPoints

JUNE 9, 2022

Clark’s last day as CEO of the Worldwide Consumer business at Amazon will be July 1. Clark was instrumental in building out Amazon’s now “legendary” (as Peterson called it) fulfillment, logistics and transportation network. He’ll take the reins at Flexport a few months later on Sept. 1, 2022 and join the company’s Board at the same.

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Retail TouchPoints

AUGUST 13, 2021

With more than 10 years of experience in digital marketing, ecommerce strategy and digital transformation, she has helped architect omnichannel strategies for hundreds of brands and retailers, including Michael Kors, Joann Fabrics , Converse and Billabong Brands. As a result, companies had to contemplate, ‘What is my omnichannel strategy?

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Merchant Services Payment Services Fulfillment Advertising 299

Retail TouchPoints

FEBRUARY 11, 2021

We’re going to skip any in-depth discussion of consumers’ ever-warming embrace of online shopping because it feels more “established than trending,” and because with limited space we want to cover what we believe are more intriguing developments for supply chain professionals. But the post must go on. On-Demand Manufacturing.

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Retail TouchPoints

MAY 18, 2023

Nearshoring is a key component of SHEIN’s business model, allowing the company to maintain the speedy fulfillment times that have helped drive its popularity with consumers. SHEIN also is planning to host 30 or so pop-up events across EMEA this year, to allow “consumers to experience products first-hand.”

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Inside Retail

DECEMBER 20, 2021

In 2021, the festive period has continued to change. In November, consumers became aware of global supply chain issues, spiking fear into them that Christmas shopping may be a major challenge. Consumers will continue shopping earlier. To find out how you can market to your customers this festive season, visit: [link].

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Shopping Fulfillment Consumer Customer Experience 246

Retail TouchPoints

OCTOBER 14, 2021

Retailers and consumers alike are bracing for a holiday season much like the last — masks look set to remain a top stocking-stuffer; “supply chain” has a become a daily topic in mainstream media; and parents are gearing up for tears with the top toys of the year already predicted to go out of stock.

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Marketing Promotions Consumer Customer Experience 297

Retail TouchPoints

APRIL 26, 2021

And while it’s premature to reference the COVID-19 crisis in the past tense, Inmar’s most recent Intelligence Shopper Insights Study provides clear insight into what marketers can expect in the months ahead, as the grocery industry settles further into the much anticipated “new normal.”. Hybrid Shopping is Here to Stay. Only more so.

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Promotions Shopping Consumer Fulfillment 278

Retail TouchPoints

OCTOBER 1, 2020

Other surveys concluded that shoppers are actually spending more despite the recent uncertainty: 73% of shoppers say spending levels will either stay the same or increase this year despite market conditions, according to PowerReviews ; and 81.3% This bifurcation is supported by other surveys, which saw variable responses.

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Retail TouchPoints

SEPTEMBER 19, 2023

The IPO valuation represents a significant decline from early 2021, at the height of the COVID pandemic, when Instacart raised funding at a $39 billion valuation. The share price jumped in the IPO’s debut to $42 , according to the Wall Street Journal. grocery industry, according to the company’s SEC filing.

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Retail TouchPoints

MAY 13, 2022

While Instacart shared a valuation of $39 billion following a $265 million funding round in March 2021, by March 2022 the company had slashed its valuation by nearly 40% to approximately $24 billion , according to Bloomberg. Instacart, in a statement to CNN Business , said that the reduction was due to new market conditions. “[We

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Fulfillment Supermarket Marketing Planning 289

Retail Minded

FEBRUARY 24, 2022

2021 was unlike any other year in commerce history, pushing digitalization full speed ahead thanks to the pandemic forcing retailers to adapt to changes in consumption, channel shifts, supply chain, customer expectations and more. . 1 : CONSUMERS DEMAND SPEED, FLEXIBILITY AND CONTROL. 2 : CONSUMER EXPECTATIONS ARE STRONGER THAN EVER.

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Retail TouchPoints

JULY 26, 2022

With rising gas prices, food shortages, skyrocketing interest rates and ever-present inflation, consumers are worried and that means retailers are worried, too. We’re already seeing online shopping demand level off , with consumers finding a new balance between digital and physical channels. Loyalty Shifts to Value.

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Inside Retail

JUNE 10, 2021

Since the online retailer has expanded its loyalty program to Australia and other markets in the Asia Pacific region, awareness of the event has increased. “I Fulfilment is something that Amazon excels in typically so we have to expect that they have factored this and their logistics investments are testament to that.”.

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Retail TouchPoints

DECEMBER 8, 2022

The stress of the pandemic sparked a surge in the wine, beer and spirits market: a 2020 RAND Corporation study found that alcohol consumption among adults 30 and older increased by 14%. billion in 2021, up from a mere $291 million the year before. billion in 2021, up from a mere $291 million the year before.

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Inside Retail

NOVEMBER 14, 2021

Sherpa’s growth has seen it evolve into a company that specialises in sensitive and high-risk categories of last-mile delivery fulfilment, including groceries, alcohol, medication and other categories that require particular care. The post Sherpa’s incredible rise as last-mile delivery market booms appeared first on Inside Retail.

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Retail TouchPoints

SEPTEMBER 23, 2021

As SEOs [search engine optimizers], any heavy lifting we can do to clear a path for our clients toward success in the holiday shopping season will be especially welcome in 2021. Market trends indicate that a powerful three-point strategy for you to bring to the brands you promote is: Inspire, Deliver, Sustain. Department of Commerce.

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Inside Retail

APRIL 22, 2021

Now more than ever, it’s critical to understand the latest consumer expectations — and be ready to adapt. Direct-to-consumer selling. Around the world, direct-to-consumer (D2C) brands are becoming mainstream — and they’re causing a major shift in where, when and how shopping is done. Fulfilment of the future.

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Retalon

APRIL 21, 2021

Omnichannel order fulfillment that drives customer experience (and boosts profits). Consumer expectations have evolved in the digital age, and retailers are now offering a multitude of flexible order delivery methods such as “Buy online, pick up in-store”, “curbside pickup”, “order in store, deliver home” and more.

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Retail TouchPoints

MAY 12, 2021

It closed down all channels except online, and put all its advertising dollars and social media initiatives into selling direct to consumers (DTC). It reported the highest single day of sales on May 4, 2020. It really had no choice, its executives told Forbes. Kendra Scott also created a curbside pickup program.

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Retail TouchPoints

JANUARY 21, 2021

The six-day NRF 2021 Chapter One , which will wrap up on Jan. Creature Comforts: Serving Consumers’ Desire for Life’s Simple Pleasures. Customer Experience: Chewy “innovated extensively” in order to adapt to consumer demand and broader market conditions. “We And it needs to be meaningful for that consumer.”.

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Retail TouchPoints

MARCH 30, 2022

Consumers’ continued reliance on omnichannel fulfillment has created new opportunities for industry giants like Walmart to differentiate and gain market share. comparable sales growth and growing market share in grocery during Q4 2021, and much of this success can be attributed to its robust last mile and fulfillment strategy.

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Rangeme

JULY 29, 2022

What Fast Fulfillment Means to Consumers. Most retailers’ supply chains were not prepared for the abrupt switch in transportation and fulfillment needs or the sudden spike in consumer demand. . 3 Unexpected Benefits of Fast Fulfillment. 3 Unexpected Benefits of Fast Fulfillment. More Sales.

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Fulfillment Merchant Services Drop-Shipping Shipping 52

Retail TouchPoints

MAY 3, 2021

And while it’s premature to reference the COVID-19 crisis in the past tense, Inmar’s most recent Intelligence Shopper Insights Study provides clear insight into what marketers can expect in the months ahead, as the grocery industry settles further into the much anticipated “new normal.”. Hybrid Shopping is Here to Stay. Only more so.

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Promotions Shopping Consumer Fulfillment 184