Remove 2021 Remove Comparison Shopping Remove Payment Services Remove Shrinkage
article thumbnail

Zebra Technologies releases 16th Annual Global Shopper Study

Mass Relators

According to the National Retail Federation (NRF), retailers lost $112 billion due to shrink in 2022, up from nearly $94 billion in 2021. Seven in 10 retailers say the pressure is mounting to improve the efficiency and expense of managing online orders, returns, and the fulfillment process.