Remove 2021 Remove Comparison Shopping Remove Loss Prevention Remove Payment Services
article thumbnail

Zebra Technologies releases 16th Annual Global Shopper Study

Mass Relators

According to the National Retail Federation (NRF), retailers lost $112 billion due to shrink in 2022, up from nearly $94 billion in 2021. As omnichannel shopping continues to grow, the volume of returns increases along with it. The increase of returns has impacted retailers globally, growing to $1.8T

article thumbnail

An Overview of how the BOPIS Retail Strategy is Transforming the Industry (2021)

Retalon

Instead of only shipping to customers’ homes, retailers let online customers shop from their local and online store’s inventory and pick up their orders from their closest brick-and-mortar location the same day. A retail fulfillment process that is known as BOPIS — Buy Online, Pickup In-Store. Payment, return, and exchange policies.