Retail TouchPoints

JUNE 15, 2022

based online sellers” are reportedly participating in the beta test of Buy Direct, but a source told Business Insider that Microsoft hopes the service will drive $25 million in gross merchandising value (GMV) by fiscal 2023, which ends June 30, 2023. Bing accounts for approximately 25% of total monthly search volume in the U.S.,

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Retail TouchPoints

JANUARY 14, 2022

Most experts expected holiday 2021 to be a digital success, and the season didn’t disappoint: global sales hit $1.14 As a result, Cyber Week 2021 accounted for 23% of total ecommerce spend, down slightly from 24% in 2020. But when it came to alternative payments, BNPL was the star. trillion , up from $1.1 18 and Dec.

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Social Commerce Fulfillment Drop-Shipping Payment Services 284

365 Retail

DECEMBER 2, 2022

trillion in 2021, and that figure is going to continue swelling in the future. One of the most important aspects of an eCommerce site nowadays is to make sure that the payment process goes as smoothly as possible. Easy Payments are Hugely Important. Mobile eCommerce revenue alone topped $3.56

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Retail TouchPoints

FEBRUARY 11, 2021

of retail sales in China will come from ecommerce in 2021. If the forecast bears out, this will be a major milestone for online commerce, marking the first time that digital sales will account for a majority of all retail sales in any country worldwide. of all retail sales in 2021, while in the U.S. of the country’s total.

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Payment Services Accounting Shopping ATS 182

Inside Retail

DECEMBER 1, 2022

With Christmas just around the corner, it’s important to stay vigilant as scams and fraud can happen to any business that accepts debit and credit card payments, and can have a significant financial and reputational impact at this time of year. Tools like 3DSecure can help with these additional security processes.

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Merchant Services Payment Services Accounting Finance 147

Small Biz Trends

JUNE 29, 2023

The customer service representative emerges as a pivotal figure, often embodying the company’s image. This article details the specifics of crafting a precise and comprehensive customer service representative job description tailored for a small business environment. Processing payments and refunds.

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Payment Services ATS Accounting Fulfillment 75

Cisco Retail

AUGUST 26, 2022

A significant portion of countries with Cisco operations have established laws and policies around net zero goals. With the hybrid work model, many companies determined that building and construction emissions account for 37 percent of greenhouse gases (GHGs) globally, according to the 2021 Global Status Report for Buildings and Construction.

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Retail TouchPoints

AUGUST 29, 2023

Students, faculty and staff scan a QR code to enter the store, pick their items and leave, with the payment deducted from their student meal plan or other stored payment methods. Using the Amazon “Just Walk Out” technology, Grubhub Campus has introduced cashierless checkout at convenience stores at Loyola University Maryland.

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Checkout Payment Services ATS Accounting 189

Small Biz Trends

SEPTEMBER 12, 2022

The Internal Revenue Service (IRS) has announced to taxpayers who pay estimated taxes that the deadline to submit their third quarter payment is September 15, 2022. tax system operates on a pay-as-you-go basis where taxpayers are required to pay most of their tax during the year, as they earn or receive income.

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Retail TouchPoints

JULY 14, 2021

Ap p le will reportedly team up with Goldman Sachs to launch its own buy now, pay later (BNPL) platform that lets shoppers make Apple Pay payments in installments, according to Bloomberg News. Apple plans to make Apple Pay Later available both in-store and online, a nod to the growing cross-channel popularity of BNPL services.

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Payment Services Planning Accounting Marketing 299

Retail TouchPoints

JULY 22, 2021

In this article, we take a look at the key risks that may be faced by retail businesses in 2021 but also through the next decade. More data processed gives way to more possibilities of data breaches. Similarly, Home Depot also faced a large-scale data breach in 2014, leading to over 56 million payment information being stolen.

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Payment Services Consumer Customer Experience Accounting 305

Retail TouchPoints

JANUARY 26, 2022

Merchants in particular had to quickly shift from in-store sales to online and learn how to accept payments digitally. million applications to start new businesses through September 2021. million applications to start new businesses through September 2021. These can all be categorized as customer service-type chargebacks.

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Merchant Services Payment Services Shipping Accounting 254

Retail TouchPoints

SEPTEMBER 17, 2022

The bureau also released the Buy Now, Pay Later: Market Trends and Consumer Impacts report, which found that Affirm, Afterpay, Klarna, PayPal and Zip together provided 180 million loans totaling over $24 billion in 2021, a near tenfold increase from 2019. Apparel and beauty companies accounted for 80.1% with late payments, fees, etc.].

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Retail TouchPoints

MARCH 8, 2022

Whereas drivers of gasoline-powered cars can expect to find gas stations prevalent in most areas, those who operate EVs generally have to search considerably harder to find places to charge up. The driver payment process at retailers’ charging stations should be frictionless for shoppers.

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Payment Services Accounting Promotions Customer Experience 257

Inside Retail

JANUARY 10, 2023

BNPL services are gradually gaining prominence in Singapore, with a growing preference for flexible payment methods among consumers,” Neralla Rama Ravi Teja, a retail analyst at GlobalData, told Inside Retail. BNPL payments were expected to reach US$1.1 BNPL payments were expected to reach US$1.1 Rise of online payments.

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Retail TouchPoints

JULY 25, 2022

This generation has taken to this payment option faster than any other, but looking at their history it is easy to see why. Gen Z has grown up with a steady decrease in the use of physical payment, coupled with major advancements in fintech. Late or missed BNPL payments have their own consequences. with Klarna.”. with Klarna.”.

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Inside Retail

AUGUST 2, 2022

This is particularly true for card-not-present fraud, which accounts for the vast majority of issues, and increased by 12 per cent in the year to 30 June 2021. . One crucial area is merchant fraud, and any business taking card payments is vulnerable. This is where card data and even entire customer identities can be stolen.

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Merchant Services Payment Services Accounting Management 147

Retail Gazette

FEBRUARY 5, 2024

Amazon has paused payments to some sellers while it carries out stricter checks to ensure they are based in the UK for tax purposes. The retailer now requires additional documents from sellers to prove they operate in the country. Small firms need to be paid quickly to carry on operating.

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Merchant Services Payment Services Accounting ATS 122

Retail TouchPoints

JUNE 23, 2022

The 2022 back-to-school (BTS) season could be the most “normal” since the start of the pandemic, with even more demand than the record-setting BTS 2021 season for clothing, classroom supplies and new technology. Give Back-to-School Shoppers Alternative Payment Options. Streamline Your Checkout Process for Busy Parents and Students.

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Retail TouchPoints

DECEMBER 30, 2021

Account takeover fraud, which is driven by impostor scams, increased by 50%, with no signs of slowing down in 2021. The 2021 Javelin Identity Fraud Study includes findings on identity fraud scam approaches that criminals use on each generation: Baby Boomers. K eep bots out of your customers’ accounts and checkout.

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Merchant Services Accounting Payment Services Returns 265

365 Retail

MAY 13, 2022

The new function enables individual sellers and small businesses to accept contactless payments in-person directly on their Android mobile devices, with no additional hardware and no additional fees. in September 2021 to £15.30 in December 2021. The solution works on devices with Android 8.0 and NFC capabilities.

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Payment Services Finance Accounting Shopping 74

Retail TouchPoints

NOVEMBER 14, 2022

American Dream missed a payment of $8.8 1, 2022, and the balance in the reserve account previously used to make payments on the loans is $862.12. However, the missed payment didn’t constitute a default nor did it require the megamall to pay back the $287 million loan it was for. million on Aug.

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Payment Services Finance Accounting Shopping 227

Retail TouchPoints

JUNE 22, 2022

Some of the biggest changes include new capabilities and integrations with Twitter that will enable additional social commerce options; Google , which will help retailers connect with shoppers near their brick-and-mortar locations; and iOS , which will let retailers use iPhones to accept contactless payments.

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Merchant Services Payment Services Social Commerce Shopping 260

Retail TouchPoints

AUGUST 15, 2022

From signup to login to account changes and reviews, retailers face waves of opportunities to create a digital relationship with a customer. So how do we keep from alienating good customers while still filtering out bad actors taking aim from every angle — including false reviews, fake accounts and more? This is a fairly new concept.

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Merchant Services Payment Services Accounting Customer Experience 233

Inside Retail

MAY 21, 2023

The Australian government said on Monday it would introduce laws that will consider buy-now-pay-later (BNPL) services as a credit product in a bid to protect consumers in a largely unregulated industry. “Best way to do that is to legislate, to regulate as a credit product, so that we can manage some of the risks.”

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Payment Services Accounting Consumer Management 130

Retail TouchPoints

MAY 28, 2021

Thoughts of poor customer service probably ring a bell in your own mind, and these opinions are hard to change — but there is hope. Customer service is changing rapidly to meet consumer behavior, providing smoother, more integrated experiences than ever before. 3 Data-Backed Reasons why Customer Service is Essential.

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Payment Services Customer Retention Customer Experience Marketing 163

Retail TouchPoints

FEBRUARY 4, 2021

Before the NotPetya attack rampaged through Europe in 2017, affecting companies including FedEx and shipping giant Maersk, few people would have thought a vulnerability in a piece of accounting software could create such devastation. Those trends are set to continue in 2021. This is no small undertaking. Adopt a zero trust approach.

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Payment Services Shipping Accounting Management 298

Inside Retail

JANUARY 10, 2023

But, to what extent will customers hold the brand accountable for allegations of misconduct – especially when it offers a good deal? This process will ensure that – if the employees come forward at a later date – they can obtain back-payments by contacting the organisation. The brand is not seeking to recover any overpayments.

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Retail TouchPoints

JULY 28, 2021

Klarna is continuing to build out its solution suite with two new acquisitions, moving beyond the buy now, pay later space with the goal of becoming a “retail bank, payments and shopping service,” according to the company. Social commerce is expected to account for $84 billion in U.S. retail sales by 2024 , with 40% of U.S.

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Retail TouchPoints

JUNE 17, 2022

You can have one backend system, one accounting system and use one marketing agency to manage multiple brands. There are many operational efficiencies and synergies. So fast forward to today and we have approximately 96 active aggregators operating globally. We, Accel Club, raised $170 million funding in November 2021.

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Payment Services Accounting Marketing Fulfillment 267

Small Biz Trends

NOVEMBER 10, 2022

READ MORE: Zelle Forecasted to Soon Be Most Popular P2P Payments App, But Can It Help Your Business? When using payment apps like Zelle, it’s important to be aware of the most common scams. Zelle Business Accounts Scams. Here are the next five common Zelle scams to watch out for to help keep your bank accounts safe: 6.

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Payment Services Accounting Finance Consumer 133

Retail TouchPoints

NOVEMBER 28, 2022

Additionally, Bluecore saw an 11% increase in Black Friday site traffic, a 5% increase in orders and a 1% increase in average order values compared to 2021. Mobile shopping once again played a major role on Black Friday, with 48% of digital sales coming from smartphones, up from 44% in 2021. 19 through Nov.

Payment Services 255

Payment Services Fulfillment Accounting Consumer 255

Inside Retail

SEPTEMBER 1, 2021

Founded in July 2020 and launched in February 2021, Refundid is a fintech tool designed to cut, or essentially eliminate, waiting times for refunds for products bought online. According to co-founder and chief product officer Joel Aaron, refunded cash can be in the customer’s account within as little as 30 seconds. The time is now.

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Merchant Services Payment Services Returns Planning 130

Small Biz Trends

AUGUST 22, 2022

Venmo, the payment services provider has announced that it has grown by 50% and now has nearly 90 million accounts in the second quarter of 2022. One of the contributors to Venmo’s growth is its commerce payment service which grew by a whopping 250% in the second quarter alone. consumers in the U.S.

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Payment Services Accounting Consumer Fashion 96

Retail TouchPoints

AUGUST 25, 2021

If retailers think online shopping in 2021 is about the simple exchange of goods for money, they’re doing it wrong. Before the pandemic, ecommerce accounted for approximately 16% of all retail. A high level of services unique to each customer, delivered with little or no downtime, is what consumers now expect.

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Retail TouchPoints

MARCH 24, 2021

A year of quick pivots for the retail industry, 2020 required brands to rapidly adjust their spaces to account for social distancing and the safety measures of consumers, staff and everyone in between. In order to lean into creating safer environments, we saw the rise of flexible fulfillment and contactless payments.

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Payment Services Fulfillment Consumer Returns 254

Retail TouchPoints

DECEMBER 19, 2022

All of these retailers succeed by building hype around the launch, priming their loyal customers to place their order as soon as the product or service is released. In 2021, face coverings and masks from stars like Kanye West saw a 154% average resell price increase from $82 to $208. Resellers’ Operations Slow Retailers’ Progress.

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Merchant Services Payment Services Drop-Shipping Shipping 162