Retail TouchPoints

DECEMBER 7, 2021

compared to 2020, but Jack Kleinhenz, Chief Economist at NRF, said he now thinks that number could go as high as 11.5%. were offset by early shopping, as both consumers and retailers looked for ways to mitigate potential product shortages and shipping delays: October retail sales as calculated by NRF were up 1 0.5% in 2021 and 4.6%

Consumer 274

Consumer Shipping Shopping ATS 274

Inside Retail

NOVEMBER 30, 2023

The global online in-flight shopping market is forecast to reach US$825.3 million in 2020 and representing a CAGR of 12.8 per cent of the global online in-flight shopping market in 2020 and is expected to continue this trend. million by 2030 – up from US$232.3 per cent, according to a report by Allied Market Research.

Marketing 130

Marketing Shopping Accounting ATS 130

Retail TouchPoints

OCTOBER 22, 2020

The all-important holiday season always demands retailers’ full engagement and energy, but the 2020 holiday season presents unique challenges. This poses unprecedented uncertainties for retail pricing and merchandising teams for the holidays in 2020. Retailers and their shoppers are whiplashed accordingly.

Promotions 226

Promotions Markdowns Returns Shopping 226

Retail TouchPoints

JANUARY 12, 2024

Disney has launched a beta program for its first native streaming shoppable ad format, Gateway Shop , which will allow consumers to purchase items without disrupting their viewing experience. Since the 2020 launch of GatewayGo, Disney said that more than 200 advertisers across all categories have tested the format.

Shopping 240

Shopping Advertising Promotions Consumer 240

Inside Retail

APRIL 23, 2023

Discount retailer The Reject Shop is facing a class action lawsuit for “purported underpayments” to staff, launched by specialist law firm Adero Law Between February 2016 and April 2021, seven former employees of the discount retailer allege underpayment during their employment with the company.

Payment Services 242

Payment Services Shopping Management Planning 242

Inside Retail

OCTOBER 24, 2023

Google started working with its AR and AI partners ModiFace and Perfect Corp on a tool that would allow users to virtually try on eyeshadow, lipstick, and foundation shades online in December 2020. “When it comes to makeup, I always say, ‘use without caution,’ and now you can shop without caution, too.”

Shopping 245

Shopping Home Furnishings Consumer Returns 245

Intelligence Node

OCTOBER 6, 2020

2020 has brought with it a host of unforeseen changes in the day-to-day life of a typical American shopper and a massive shift in behavior, priorities, and sentiments concerning his/her consumption patterns. The post 50 Statistics to Understand the Online Consumer in 2020 and Beyond appeared first on Blog.

Consumer 197

Consumer Shopping 197

Retail TouchPoints

DECEMBER 7, 2020

Black Friday Weekend vs. Spring 2020. The worst of the pandemic — the very bottom of the retail traffic journey — occurred the week of April 12, 2020, when year-over-year traffic was down 83%. That means seven out of the nine days were within range of the pre-Black Friday 2020 trend. But first, a little recent history.

Drop-Shipping 185

Drop-Shipping Shipping Store Operations Shopping 185

Retail Times

MAY 13, 2021

Since appointing a new management team of CEO Jamie Martin and COO Martin Purcell, Ideal Shopping Direct surpassed its 2020 profit prediction by 30% to make £6.5m amid the Covid-19 pandemic.

Shopping 102

Shopping Management 102

Retail TouchPoints

NOVEMBER 23, 2021

In the last few years, YouTube has seen huge growth in live video, with more than half a million channels livestreaming for the first time in 2020. And as on many other online platforms, where there’s livestreaming there’s live shopping. ecommerce by 2024. .

Shopping 240

Shopping Accounting Promotions Consumer 240

Retail TouchPoints

MARCH 3, 2021

Online grocery boomed last year, becoming one of the fastest-growing ecommerce segments, according to Barrons : online grocery sales grew 60% YoY in 2020. Instacart was a key player in this rapid evolution, adding more than 200 new retailers in 2020 including Walmart , 7-Eleven and Family Dollar.

Beauty and Health 149

Beauty and Health Finance Advertising Management 149

Retail TouchPoints

AUGUST 31, 2020

Retail’s Q2 2020 financial results saw a continuation of the trends that companies have been seeing for months: staggering upticks in online spend, greater interest in buy online, pickup in-store (BOPIS) and curbside services and a continued shift away from mall-based retailing. Electronics Stand Strong As Entertainment Budgets Shift.

Consumer 133

Consumer Shopping Sporting Goods Outdoor 133

Inside Retail

NOVEMBER 30, 2021

Australian consumers spent more than $8 billion across the Cyber Week shopping event, according to a NAB analysis. Compared to 2020 , however, the event was fairly flat. Regardless, NAB group executive Andrew Irvine said it was great to see customers out and shopping again, and that business is “up and running again”.

Consumer 130

Consumer Shopping ATS 130

Retail TouchPoints

DECEMBER 31, 2020

2020 has been an exceptional year for the retail sector, with all businesses having to rapidly adapt in some way or another. A silver lining to the cloud of 2020 has been that many consumers who were previously unfamiliar with using technology for shopping, entertainment or staying in touch with family are now much more comfortable with it.

Consumer 325

Consumer Checkout Customer Experience Supermarket 325

Retail TouchPoints

APRIL 4, 2022

JCPenney is celebrating its 120 th anniversary with a fresh campaign centered on retail’s return: “Shopping is Back!” JCPenney also is launching a cross-country “Shopping is Back!” JCPenney is transforming itself with innovation and imagination and is ready to get back to connecting with our customers through shopping.”.

Shopping 297

Shopping Department Stores Fulfillment Returns 297

Retail TouchPoints

JANUARY 19, 2021

Another retail holiday season has come and gone — and the 2020 season was unlike anything we’ve ever seen. Let’s review the biggest trends of the 2020 season — including takeaways for retailers to engage staff, delight customers and demonstrate resilience in the year ahead.

Management 166

Management Customer Experience Shopping Consumer 166

Inside Retail

APRIL 26, 2022

Andre Reich, CEO at The Reject Shop, has stepped down with immediate effect. Reich has led the company since January 2020, and “inherited a business that required significant turnaround” said Freier’s statement. Chairman Steven Fisher said “everyone at The Reject Shop wishes Andre well in his future endeavours”. “We

Shopping 246

Shopping Returns Management Discount Store 246

Retail TouchPoints

OCTOBER 18, 2021

Walmart ’s Store Nº8 and Global Tech team are rolling out a text-to-shop beta test in select areas to develop the retail giant’s next conversational commerce offering. The offering will build on Walmart’s voice commerce capabilities to introduce more options for customers looking to shop in the way that’s most convenient for them.

Shopping 242

Shopping Accounting Management ATS 242

Retail Focus

OCTOBER 4, 2021

With 12 weeks to go to Christmas, Selfridges London opens its Christmas Shop helping customers to plan and prepare for festive moments to dream of. opens its Christmas Shop?helping?customers?to Team member Ella Cottrell adds the finishing touches to the Christmas shop in London this morning. With 12 weeks to go to Christmas,?Selfridges?London?opens

Shopping 221

Shopping Outdoor Accessories Planning 221

Retail Gazette

MAY 3, 2024

Superdry co-founder and chief executive Julian Dunkerton has warned that people are opting to travel to Europe instead of the UK to go shopping following the end of tax-free shopping. ” He is the latest retail executive to blast the government over its decision not to reinstate the VAT-free shopping scheme. .”

Shopping 111

Shopping Management Marketing Fashion 111

Retail TouchPoints

JUNE 15, 2022

Called “Buy Direct,” the third-party marketplace is being integrated into Bing’s existing ecommerce experience, Start Shopping, where consumers can find products and are then directed to a retailer’s website to make the purchase. Google’s shopping function is more algorithm-based, relying on the query itself and search history.

Merchant Services 298

Merchant Services Shopping Payment Services Advertising 298

Retail TouchPoints

MAY 14, 2021

ROI for online advertising benefited from the shift to ecommerce in 2020, as well as the increasingly granular targeting capabilities offered by the biggest players in the space, according to the Sidecar 2021 Benchmark Report. Facebook Becomes a Shopping Destination, Giving Ad Spend a Boost. and ROAS rising 29% year-over-year.

Advertising 220

Advertising Returns Social Commerce Marketing 220

Retail TouchPoints

OCTOBER 16, 2020

A one-of-a-kind year has led to a one-of-a-kind Prime Day, as economic and political pressures created a new slew of challenges for the shopping holiday. Prime Day 2020 will likely prove to be a success, according to Rachel Dalton, Director of Ecommerce and Omnichannel Insights at Kantar. billion in third-party sales and $1.4

Promotions 163

Promotions Advertising Shopping Fulfillment 163

Retail TouchPoints

MARCH 4, 2021

Twitter is quietly testing a new shopping feature that will allow brands to showcase products and link out to their ecommerce site directly from within the social platform. The move follows other social platforms like Facebook and Pinterest that have also recently rolled out embedded shopping features.

Shopping 319

Shopping Advertising Social Commerce ATS 319

Retail Focus

APRIL 20, 2024

Despite the Government refusing to overturn the abolition of the duty-free shopping for tourists in the Spring Budget, now half (50%) of UK consumers want the scheme to be reinstated, according to the latest research from Retail Technology Show (RTS), the leading event that connects retail’s changemakers and leading tech innovators.

Returns 147

Returns Consumer Shopping ATS 147

Inside Retail

APRIL 28, 2021

From TV shopping channels to online shopping, videos have demonstrated that they are the best method to connect with customers at the convenience of their own home. There is definitely a trend towards shopping and entertainment coming together, but the platforms are not fully integrated yet,” Bush told Inside Retail.

Shopping 204

Shopping Outdoor Fashion Marketing 204

Retail TouchPoints

MARCH 17, 2021

Nordstrom will debut its own Livestream Shopping channel as part of broader ambitions to dive into ecommerce livestreaming, according to CNBC. Customers can shop for featured products on Nordstrom’s website as well as participate in a live chatroom during the streams. While livestreams haven’t yet caught on in the U.S.

Shopping 239

Shopping Planning Consumer ATS 239

Retail TouchPoints

NOVEMBER 10, 2020

While this figure is down $50 from 2019, given 2020’s overall uncertainty, such a slight decline would represent a significant victory. The pandemic’s impact on shopping habits isn’t abating: 66% of respondents will prefer home delivery over other fulfillment methods, according to a survey by Oracle. year-over-year.

Shipping 246

Shipping Fulfillment Shopping Consumer 246

Retail TouchPoints

OCTOBER 22, 2020

The all-important holiday season always demands retailers’ full engagement and energy, but the 2020 holiday season presents unique challenges. This poses unprecedented uncertainties for retail pricing and merchandising teams for the holidays in 2020. Retailers and their shoppers are whiplashed accordingly.

Promotions 130

Promotions Markdowns Returns Shopping 130

Retail TouchPoints

SEPTEMBER 24, 2020

In addition to online shopping, Party City offers contactless shopping experiences at its stores through curbside pickup, same-day delivery and contactless mobile payments. Home delivery is free for orders of $35. or more.

Planning 263

Planning Payment Services Location Shopping 263

Retail TouchPoints

DECEMBER 8, 2020

The AI-powered autonomous shopping experience just got bigger, in the form of a 4,000-square-foot hybrid convenience market called AI Go in Shanghai. The store combines a manned checkout with the use of computer vision as part of checkout-free shopping powered by AiFi Solutions.

Shopping 321

Shopping Checkout Payment Services Consumer 321

Retail Focus

JANUARY 13, 2022

JD.com has opened two robotic shops by the new brand name “ ochama ” in the Netherlands, with more locations to follow soon. The new model of shops introduces an unprecedented shopping format merging online ordering and pick-up shop in which robots prepare the parcels, and home delivery service.

Shopping 189

Shopping Home Furnishings Supply Chain Management Fashion 189

Intelligence Node

SEPTEMBER 23, 2020

The year 2020 has been a rollercoaster ride for retailers, with the COVID-19 pandemic disrupting global businesses and pushing economies into recession, tit-for-tat tariffs, growing counterfeit market and the accelerated adoption of e-commerce shopping.

Shopping 104

Shopping Marketing Consumer 104

Retail Pro

NOVEMBER 25, 2020

Both are likely to appeal to the ways today’s customers … Continue reading → The post Using Retail Pro Prism POS on mobile for your 2020 curbside & COVID-careful holiday shopping setup first appeared on Retail Pro Blog. Mobility with Retail Pro Prism supports creative ways to sell and promotes faster queuing.

Shopping 97

Shopping Promotions Point of Sale 97

Retail TouchPoints

FEBRUARY 16, 2023

CoStar Group, a commercial real estate firm, estimates there were a record-breaking 12,200 brick-and-mortar store closures in 2020 as a result of the pandemic. As a result of these new approaches, customers now expect a secure, seamless shopping experience whether they are shopping in-person or online.

Payment Services 226

Payment Services Shopping Checkout Customer Experience 226

Retail Focus

MAY 24, 2021

In recent times, online shopping has been booming. In fact, according to a report from the Mastercard Economics Institute , consumers across the globe spent $900 billion more at online retailers in 2020 versus the prior two-year trend. Online shopping certainly has its benefits. Shopping online isn’t always best, though. .

Consumer 130

Consumer ATS Shopping Accounting 130

Inside Retail

NOVEMBER 27, 2022

Among them were vacant shops and, with that, the prevalence of vandalism and graffiti. The solution – developed by design agency Your Creative in collaboration with the council – was Morespace, an interactive project that activates empty shop-spaces with exhibitions that highlight products made by local businesses and artists.

Promotions 242

Promotions Shopping Marketing ATS 242