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The ones to watch: Retail trends that should be on your radar

Inside Retail

The unprecedented disruptions of 2020 unravelled retail assumptions and exemplified retailers’ resilience in the face of drastically changed customer demands. So, what’s in store for retail in 2021 and beyond? Twenty-twenty changed the retail industry forever. Personalisation is the new black.

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5 Do-or-Die Retail Trends for 2022

Independent Retailer

Here are the five key trends that businesses should take seriously as they plan for the coming year: . Customers Care About Return Policies. During the pandemic-driven surge in online shopping, product returns became a major pain point for consumers. In fact, according to Forrester, over a third of U.S. Looking to the Future.

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Preparing for the Unknown: Effectively Using Data to Predict this Year’s Holiday Trends

Retail TouchPoints

Nothing about 2020 was normal — in fact, for many retailers, the phrase ‘hindsight is 2020’ is one they should reconsider using. . While many customers will have purchases shipped directly to their homes this year, brick-and-mortar stores have rolled out their own solutions that may impact the way we approach the 2021 holidays.

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What is the Sound of Your Brand In-Store? Tips for Striking the Right Tone This Holiday Season

Retail TouchPoints

Q4 2020 will be the most consequential retail quarter of the past 25 years. To make the most of this holiday shopping season, retailers must understand changes in consumer behavior and mindset, and reflect this understanding in their in-store experiences. There is a reason why Amazon moved Prime Day to Oct.13-14.

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6 of the Top Reasons Online Businesses Fail

Indigo 9 Digital

An innovative idea and a slick website might get customers excited but many founders eventually realize it’s actually pretty hard and expensive to acquire customers when you don’t have any retail stores. And when your customers demand free shipping or when return costs add up a promising business can be put into jeopardy pretty quickly.

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6 Reasons Walmart’s eCommerce Strategy is Winning

Indigo 9 Digital

By Tricia McKinnon 2020 is the year when the eCommerce narrative shifted in a major way. Before everyone was focused solely on Amazon but as retailers were forced to shift sales online during the COVID-19 pandemic a number of retailers came to the forefront with their eCommerce savvy and Walmart is one of those retailers.

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Brand Loyalty is Put to the Test

Rangeme

August 4, 2020. August 4, 2020. November 16, 2020. May 7, 2020. While COVID-19 swept the globe in early 2020, 25% of consumers switched to private labels. Store brands’ growth have outpaced the retail market as their quality continues to rise while often offering good value for money. August 4, 2020.

Consumer 105