Retail TouchPoints

JULY 7, 2020

While we shouldn’t expect online sales to remain at their peak levels when the safety risks of in-person shopping dissipate, merchants cannot hope to weather the storm and return to business as usual. As we move forward, these capabilities are critical for all retailers: Accept Contactless Payments. Traditionally, U.S. And the U.S.

Merchant Services 220

Merchant Services Payment Services Point of Sale Consumer 220

Retail TouchPoints

OCTOBER 29, 2020

As online activity has increased during the pandemic, online fraud has too, and fraudsters are poised to wipe out a big chunk of merchant profits by posing as legitimate customers. Merchants love it because it bolsters sales, avoids shipping and helps move inventory out of stores. Impact on Merchants. What Can be Done?

Merchant Services 154

Merchant Services Accounting Shipping Returns 154

Retail TouchPoints

MAY 2, 2023

The retailer started closing 250 locations earlier this year, pursuant to its plan to exit Chapter 11 with a much smaller footprint, and began the process of shuttering the remaining locations on May 1. Tuesday Morning operated fewer than 500 stores when it made its latest bankruptcy filing in February, which was the second since 2020.

Merchant Services 234

Merchant Services Finance Location Planning 234

Inside Retail

OCTOBER 19, 2021

As global apparel revenues plummeted almost 20 per cent in 2020, e-commerce has emerged as the silver lining of the fashion industry’s challenging year. E-commerce fashion sales are expected to grow almost 39 per cent between 2020 and 2023. Online shoppers want variety – and they want it for everything, including their payment options.

Merchant Services 147

Merchant Services Fashion Payment Services Checkout 147

Inside Retail

SEPTEMBER 1, 2021

Founded in July 2020 and launched in February 2021, Refundid is a fintech tool designed to cut, or essentially eliminate, waiting times for refunds for products bought online. Over the past five or six years we’ve seen huge strides in payments technology, co-founder and chief Brad Karney adds. The time is now.

Merchant Services 130

Merchant Services Payment Services Returns Planning 130

365 Retail

OCTOBER 18, 2023

The study shows that 30% of British adults have used the BNPL service for at least one payment over the 12 months ending in August 2023. Notably, the service has found significant traction among Millennials and Gen X, with 41% and 36% usage rates respectively.

Merchant Services 62

Merchant Services Payment Services Inventory Management Consumer 62

Retail TouchPoints

JUNE 15, 2022

based online sellers” are reportedly participating in the beta test of Buy Direct, but a source told Business Insider that Microsoft hopes the service will drive $25 million in gross merchandising value (GMV) by fiscal 2023, which ends June 30, 2023. At the moment a “ couple hundred U.S.-based

Merchant Services 305

Merchant Services Shopping Payment Services Advertising 305

Retail TouchPoints

JULY 22, 2022

Uber is expanding Uber Eats’ services with new features such as the ability to place orders when grocery stores aren’t open for later delivery, live tracking of orders from store to door and easier product replacements. Uber also boosted its delivery capabilities in July 2020 through the acquisition of Postmates for more than $2.6

Customer Experience 265

Customer Experience Merchant Services Inventory Management Grocer 265

Retail TouchPoints

NOVEMBER 11, 2020

Brick-and-mortar stores quickly set up online shops, and organizations offered new services such as online checkout, payout or purchasing options. The result was substantial: all North American online retail orders increased by 126% by May 3, 2020. For others, risks were invited in via third parties.

Merchant Services 167

Merchant Services Consumer Checkout Management 167

Retail TouchPoints

JULY 18, 2022

Back in 2020, people started talking about the “audio renaissance.” In 2020, the global podcasting market was valued at $11.46 While Bill Gates and other charitable trusts continue to underwrite audio journalism, a new breed of advertiser is helping pump cash into independent podcasts. More Audio than Ever Before.

Merchant Services 299

Merchant Services Customer Experience Advertising Consumer 299

Retail TouchPoints

FEBRUARY 25, 2021

The retailer also has launched an expediated review process through BigCommerce, letting merchants who use the platform become approved Walmart sellers more quickly than applying on their own. In June 2020, the retailer opened the marketplace to Shopify merchants as part of a push to add 1,200 sellers during the course of the year.

Merchant Services 182

Merchant Services Planning Management Shopping 182

Retail TouchPoints

JANUARY 28, 2022

Decker joined The Home Depot in 2000 and was named President and COO in October 2020, responsible for global store operations, global supply chain, outside sales and service and real estate as well as merchandising, marketing and online strategy. I have tremendous confidence that he will guide our company to new heights.”

Merchant Services 250

Merchant Services Store Operations Marketing Management 250

Retail TouchPoints

AUGUST 4, 2021

Amazon has introduced two new Fulfillment by Amazon (FBA) programs to help merchants selling on Amazon resell customer-returned or overstocked items. Merchants can then set the price for items based on their condition and manage pricing, advertising and sales using their existing processes. by the end of 2021.

Merchant Services 299

Merchant Services Returns Wholesale Apparel 299

Retail TouchPoints

JANUARY 9, 2024

In 2020 he joined Alibaba, where he is now tasked with developing the company’s strategy and building platform-level solutions around international shipping, logistics, cross-border trade and global expansion. Post-pandemic, the focus has shifted from managing disruptions to more proactive planning around supply chain resilience.

Merchant Services 262

Merchant Services Shipping Fulfillment Inventory Management 262

Retail TouchPoints

SEPTEMBER 30, 2021

Happy Returns by PayPal has teamed with Staples US Retail to offer the Happy Returns in-person service, adding more than 1,000 Staples retail locations to its return service. “Staples is a destination for all things shipping, especially for small businesses and remote workers.

Returns 251

Returns Location Merchant Services Drop-Shipping 251

A1 Retail

NOVEMBER 18, 2021

Barclaycard Payments’ data shows quarterly SME transactions have risen by 38.1 The quarterly SME Barometer combines billions of merchant transactions, processed by Barclaycard Payments, with research data to provide an in-depth look at the UK SME economy . per cent (compared to 2019) as Christmas shopping gets underway.

Merchant Services 75

Merchant Services Payment Services Consumer Shopping 75

Inside Retail

SEPTEMBER 11, 2021

We also own our user acquisition channels and after-sales services, which ensures the best products and services being delivered to our customers. In 2020, our market share of China’s on-demand DMW retail industry in terms of GMV was 28 per cent, ranked first in North China, according to iResearch. Missfresh generated RMB 6.1

Payment Services 130

Payment Services Merchant Services Fulfillment Marketing 130

Inside Retail

NOVEMBER 28, 2022

Following in the footsteps of Instagram, which launched its shop in 2020, TikTok has entered the competitive space with its new shop function, enabling merchants, brands and creators to showcase and sell products directly to over 1 billion users through in-feed videos, LIVEs, and the ‘product showcase’ tab.

Social Commerce 130

Social Commerce Merchant Services Payment Services Fulfillment 130

Retail TouchPoints

AUGUST 5, 2022

Online fraud cost digital commerce merchants $27 billion in 2021 , so it’s no surprise that retailers have redoubled their focus on eliminating these threats. By so doing, they can empower merchants to build stronger, longer-lasting relationships with them. And some 40% of declined shoppers will never try that site again.

Merchant Services 272

Merchant Services Returns Shipping Payment Services 272

Retail TouchPoints

NOVEMBER 16, 2022

It will integrate directly with Square’s solution ecosystem, empowering sellers to organize their finances and manage cash flow from the same platform they use to run their business. Amex also has partnered with musical artist Chlöe Bailey to create a “Shop Small Soundtrack” that TikTok users can add to their content. small business owners.

Merchant Services 268

Merchant Services Finance Advertising Marketing 268

Retail TouchPoints

OCTOBER 21, 2021

We’re indifferent on where the shopping journey ends, where that transaction takes place ,” said Matt Madrigal, VP and General Manager of Merchant Shopping at Google in an interview with Retail TouchPoints. “It The result is a much lower barrier of entry for merchants looking to capitalize on Google’s massive reach.

Merchant Services 298

Merchant Services Advertising Shopping Drop-Shipping 298

Retail TouchPoints

NOVEMBER 4, 2021

toy industry sales increased 11% in Q3 2021 from 2020, according to the NPD Group , driven by price increases, a continuation of pandemic lifestyles and fewer promotions. Adobe reports that out-of-stock messages are up 172% compared to January 2020 and up 360% from January 2019. Stressed Consumers Spread Out Spending with BNPL.

Consumer 264

Consumer Merchant Services Payment Services Drop-Shipping 264

Retail TouchPoints

JANUARY 3, 2022

It’s a lose-lose scenario: Customers are left completely frustrated by the process and brands put their reputations on the line every time a customer leaves their website because of a poor user experience. Transmit Security’s own research found that 55% of consumers have left a website because the login process was too complicated.

Merchant Services 278

Merchant Services Shopping Customer Experience Accounting 278

Secure Retail

JULY 21, 2023

Starting out in our Customer Services Team providing technical support to our partners and end user merchants, Adam moved into a pre and post sales product management role, helping to build the infrastructure required to successfully deploy our suite of payment solutions.

Payment Services 52

Payment Services Merchant Services Technical Support Management 52

Retail TouchPoints

JANUARY 5, 2021

Preliminary holiday 2020 results have proven unsurprising so far: analysts expect modest year-over-year growth fueled by a massive increase in ecommerce activity across a longer-than-usual season. 24, 2020), or 2.4% However, the larger story of holiday 2020 is still being written. 11 through Dec. during the traditional Nov.

Drop-Shipping 282

Drop-Shipping Merchant Services Returns Shipping 282

Inside Retail

APRIL 15, 2021

As a result, the industry unlocked and fulfilled five years of online retail growth in just six months through a patchwork of band-aids and gut-led experiments – effectively realising 2025 sales levels in 2020. per cent points in the five years to October 2020, reaching about 9.8 per cent for the 2020 year by October — up from 17.1

Merchant Services 130

Merchant Services Payment Services Shopping Customer Experience 130

Inside Retail

JUNE 30, 2022

Cox is the founder of Makers & Merchants Barossa, a collective store showcasing the work of local creatives and producers. Makers & Merchants Barossa was conceived in early 2020 as a pop-up store to showcase the best of what the Barossa region has to offer – from established brands to emerging designers, artists and makers. “I

Merchant Services 130

Merchant Services Shopping Shipping Promotions 130

Inside Retail

JUNE 30, 2022

Cox is the founder of Makers & Merchants Barossa, a collective store showcasing the work of local creatives and producers. Makers & Merchants Barossa was conceived in early 2020 as a pop-up store to showcase the best of what the Barossa region has to offer – from established brands to emerging designers, artists and makers. “I

Merchant Services 130

Merchant Services Shopping Shipping Promotions 130

Inside Retail

FEBRUARY 15, 2024

The purchase price represents about $10 per share and an approximately 44 per cent premium to ContextLogic’s closing stock price on February 9, but it is a tiny fraction of the company’s US$14 billion value at the time of its initial public offering in 2020.

Merchant Services 130

Merchant Services Customer Experience Consumer Shopping 130

Retail TouchPoints

OCTOBER 13, 2020

With a focus on emerging technologies and innovative startups, the 2020 Retail Innovation Conference is featuring three Startup Innovation Lab sessions that will introduce attendees to a total of 20 tech innovators. Cook and Proctor will then announce the four cohort brands being honored by Cultivate in 2020.

Loss Prevention 243

Loss Prevention Merchant Services Fulfillment Returns 243

A1 Retail

NOVEMBER 29, 2021

Barclaycard Payments’ data shows quarterly SME transactions have risen by 38.1 The quarterly SME Barometer combines billions of merchant transactions, processed by Barclaycard Payments, with research data to provide an in-depth look at the UK SME economy. per cent (compared to 2019) as Christmas shopping gets underway.

Merchant Services 40

Merchant Services Payment Services Consumer Shopping 40

Retail TouchPoints

OCTOBER 4, 2021

Flexible Payments Will Gain Further Ground. Flexible payments are continuing to gain steam, particularly among younger generations. A survey by Klarna found that 75% of Gen Z, 76% of millennials and 60% of Gen X are looking for more flexible payment options. Let the countdown begin….

Merchant Services 320

Merchant Services Payment Services Fulfillment Promotions 320

Inside Retail

JUNE 13, 2023

We speak with Yoox Net-a-Porter’s APAC general manager Natalie Lee about the resilience of luxury spending amidst an economic downturn, the importance of localisation, personalisation and incredible customer service, and how the company is using technology to improve the way it operates. How do you plan to leverage them?

Merchant Services 245

Merchant Services Payment Services Fashion Customer Experience 245

Retail TouchPoints

SEPTEMBER 8, 2021

According to a 2020 survey, over half of U.S. While Amazon is a consumer-facing platform, Shopify is merchant-facing; enabling small businesses, mom-and-pop stores and brick-and-mortar stores to sell online by handling payment and inventory for the businesses. It’s no secret that Amazon is the ecommerce titan.

Merchant Services 242

Merchant Services Payment Services Fulfillment Shipping 242

Inside Retail

MARCH 1, 2022

Since rebranding Freedom in 2020, Callard has continued the retailer’s transformation journey and during Retail Week, he shared his insights from the process with Inside Retail Professionals. Callard likened the experience to going to tourist traps with beautiful views but bad customer service and mediocre food.

Merchant Services 130

Merchant Services Management Finance Accounting 130

Retail TouchPoints

JUNE 11, 2020

Even when we look back to early 2020 before COVID-19 was a global pandemic, retail was being shaken at its foundations by the rapid rise of Amazon; consumer shifts to online channels and home delivery; declining brand loyalty among shoppers; and supply chain complexity in the midst of tariff and trade wars.

Management 141

Management Merchant Services Promotions Fulfillment 141

Retail TouchPoints

JUNE 10, 2020

However, unchecked abuse of returns policies can put a merchant out of business: 54% of the merchants surveyed in a study conducted on behalf of Forter indicated that they lost more than $5 million in revenue each year due to returns abuse. Processing legitimate returns can negatively impact a retailer’s bottom line.

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Returns Merchant Services Drop-Shipping Accessories 153