Retail TouchPoints

JANUARY 5, 2021

Preliminary holiday 2020 results have proven unsurprising so far: analysts expect modest year-over-year growth fueled by a massive increase in ecommerce activity across a longer-than-usual season. 24, 2020), or 2.4% However, the larger story of holiday 2020 is still being written. 11 through Dec. during the traditional Nov.

Drop-Shipping 263

Drop-Shipping Merchant Services Returns Shipping 263

Retail TouchPoints

NOVEMBER 10, 2020

While this figure is down $50 from 2019, given 2020’s overall uncertainty, such a slight decline would represent a significant victory. Adding to the overall shipping volume will be those consumers who would normally have purchased a gift in-store and brought it to the recipient themselves.

Shipping 246

Shipping Fulfillment Shopping Consumer 246

Inside Retail

JUNE 16, 2021

Homewares retailer Sheridan Australia is taking part in a novel trial in which its shredded cotton products are returned to the soil to test whether it can improve cotton soil health and act as a scalable solution to textile waste. The latest Australian estimate shows approximately 85 per cent of apparel is sent to landfill at end of life.

Returns 246

Returns Drop-Shipping Apparel Shipping 246

Independent Retailer

JULY 26, 2022

” Let customer keep their returns. With ecommerce sales for 2021 increasing 14 percent over 2020, there is no question that shipping acumen has never been more important for retailers’ overall success. Apart from the rising fuel prices, shipping carriers are raising their rates every year. Slim down package weight.

Shipping 91

Shipping Returns Fulfillment Consumer 91

Retail TouchPoints

JUNE 10, 2020

Consumer-friendly and flexible return policies can be the difference between getting a new customer and losing a sale. According to proprietary research conducted by Forter, 23% of shoppers will abandon their carts if returns options are poor. Returns Abuse And Customer Expectations. This is amplified in some industries.

Returns 151

Returns Merchant Services Drop-Shipping Accessories 151

Retail TouchPoints

OCTOBER 29, 2020

While many stores have been closed and people are stuck at home, shoppers have turned to their devices to get the products they wanted, and that is expected to continue during the holidays. The common denominator at the core of this fraud is stolen information found and sold on underground marketplaces.

Merchant Services 152

Merchant Services Accounting Shipping Returns 152

Retail Focus

FEBRUARY 24, 2022

Nearly half of retailers think they will see the end of widespread supply chain delays and disruption this year, with movement of goods returning to levels of normality seen before COVID and Brexit. The post Supply chain confidence returning for retailers appeared first on Retail Focus - Retail Design.

Returns 130

Returns Inventory Management Shipping Management 130

Retail TouchPoints

MARCH 5, 2024

The retailer will still offer its free-to-join Target Circle loyalty program and plans to enhance it by providing its 100 million+ members with access to automatic deals applied at checkout. Walmart debuted its Walmart+ program in September 2020, followed by Kroger ’s Boost program in November 2021.

Checkout 181

Checkout Returns Shipping Promotions 181

Retail TouchPoints

APRIL 27, 2023

In 2020, 62% of consumers had made that kind of switch. The Generation Insights study that found a 17% difference between ecommerce and physical stores looked at four elements: transport, buildings, data, and packaging. Smarter Shipping Options Transport is a large component of the ecommerce footprint.

Drop-Shipping 266

Drop-Shipping Returns Shipping Consumer 266

Retail TouchPoints

OCTOBER 16, 2020

Prime Day 2020 will likely prove to be a success, according to Rachel Dalton, Director of Ecommerce and Omnichannel Insights at Kantar. However, the preliminary third-party seller numbers could point to a bit of a “miss,” according to Hilding Anderson, Senior Director of Strategy & Consulting at Publicis Sapient.

Promotions 163

Promotions Advertising Shopping Fulfillment 163

Retail TouchPoints

JANUARY 26, 2021

In 2020, more than any year since the advent of online and mobile commerce, consumers lost a sense of control. BOPIS (buy online, pick up in-store) took off in 2020, led by curbside pick-up (BOPAC) increasing 208% by the beginning of May. One-third think seven-day free shipping is ‘acceptable.’ on average. on average.

Consumer 312

Consumer Drop-Shipping Shipping Returns 312

Retail TouchPoints

MARCH 10, 2021

Fulfillment was a key driver during the ecommerce-driven final quarter of 2020. Its retail performance exceeded Moody’s analyst expectations, and margins held up well despite heavy competition from rivals like Walmart , Target and Best Buy , according to Charlie O’Shea, VP at Moody’s. Struggling Apparel Retailers See Hope Online.

Fulfillment 258

Fulfillment Drop-Shipping Apparel Shipping 258

Mass Relators

APRIL 23, 2024

SOLON, Ohio — In the first quarter of this year alone, retail and foodservice buyers have sat through 34,342 product pitches during meetings with suppliers at ECRM’s category-specific Sessions, and the company is on track to host 100,000 of these meetings by year-end. Innovation pipeline. These are 10-minute meetings held in a ballroom.

Returns 52

Returns Shipping Location Supermarket 52

Independent Retailer

JANUARY 27, 2022

Product returns are a big problem for retailers. In 2020, consumers returned an estimated $428 billion in merchandise, representing more than 10 percent of total retail sales. The problem does not stop there — the surge in online sales has made customers far more discerning when it comes to return policies. Spell it Out

Returns 73

Returns Merchant Services Shipping Consumer 73

Retail TouchPoints

MARCH 11, 2021

The dramatic increase in ecommerce volume triggered by the pandemic increased many retailers’ topline revenues, but many are finding it difficult to contain the costs of new types of order fulfillment such as BOPIS, ship-from-store and curbside pickup, according to a report from Incisiv , commissioned by Manhattan Associates Inc.

Fulfillment 300

Fulfillment Inventory Management Returns Point of Sale 300

Retail TouchPoints

MARCH 5, 2024

The retailer will still offer its free-to-join Target Circle loyalty program and plans to enhance it by providing its 100 million+ members with access to automatic deals applied at checkout. Walmart debuted its Walmart+ program in September 2020, followed by Kroger ’s Boost program in November 2021.

Planning 130

Planning Beauty and Health Payment Services Checkout 130

Retail TouchPoints

FEBRUARY 10, 2021

In the summer of 2020, the athleticwear giant announced that it would be opening 150 to 200 smaller-format, digitally enabled mono-brand stores like Nike Live. Consumers get a high degree of flexibility to discover the best of Nike, online or in-store, at their own pace. Sustainability at the Forefront.

Returns 264

Returns Drop-Shipping Location Fulfillment 264

Mass Relators

JULY 26, 2021

PHILADELPHIA — GSK has started shipping its quadrivalent influenza vaccines to U.S. As more people are vaccinated against COVID-19 and we return to more normal, social activities, it is important that anyone over the age of 6 months is vaccinated against the flu.”. health care providers and pharmacies for the 2021-22 flu season.

Shipping 52

Shipping Drop-Shipping Returns Marketing 52

365 Retail

FEBRUARY 24, 2022

Nearly half of retailers think they will see the end of widespread supply chain delays and disruption this year, with movement of goods returning to levels of normality seen before COVID and Brexit. The post Supply chain confidence returning for retailers appeared first on 365 RETAIL | Retail Technology News.

Returns 78

Returns Inventory Management Shipping Management 78

Inside Retail

NOVEMBER 29, 2023

At a time when consumers are conscious of spending, especially in the lead-up to the holiday period, offering more value through tailored customer experiences for free is key to getting consumers to purchase through certain retail channels. “We We don’t hold stock, handle payments or shipping.

Customer Experience 130

Customer Experience Fashion Returns Shipping 130

Retail TouchPoints

NOVEMBER 9, 2021

Additionally, Liquidity Services , which operates a B2B ecommerce marketplace for surplus business and government goods, has launched a new consumer-facing omnichannel marketplace called AllSurplus Deals for returned and overstock goods. The auction-based website is now available to consumers in Arizona.

Returns 287

Returns Sporting Goods Accessories Consumer 287

Retail TouchPoints

NOVEMBER 10, 2021

Following the early 2020 launch of its clothing rental service in France, ba & sh has expanded Borrow on Ba-sh.com to the U.S. Customers can return the items at the end of the rental period with free shipping and dry cleaning, continue to rent for a daily fee or purchase the item at a discount.

Fashion 230

Fashion Clienteling Shipping Retailing Pricing 230

Independent Retailer

MARCH 17, 2022

According to UN trade and development experts UNCTAD, the ecommerce sector contributed a drastic three percent increase (from 16% to 19%) to all retail sales in 2020. The price of manufacturing and shipping has increased to reflect the lack of labor, supply of goods, and transportation space. Growing ecommerce ( >$26.7

Returns 52

Returns Drop-Shipping Shipping Wholesale 52

Retail TouchPoints

AUGUST 5, 2022

Retailers are overly focused on quelling fraud at the expense of building customer relationships — which is their most foundational need for survival, growth and long-term success. They may log in in one country, maintain a billing zip code in a second geography and seek to ship goods to a third location.

Merchant Services 254

Merchant Services Returns Shipping Payment Services 254

Retail Geek

JANUARY 8, 2021

This week we recap the commerce results for Holiday 2020 (including the data sources you can use to get a read for yourself), give an update on #shipageddon, and cover some industry news. 2019 2020 YoY %Ch Stores $864.69 $822.79 -4.8% Scot: [0:54] 2020 one here get you out of the. Online $140.28 $190.47 Total $1004.97 $1013.26

Shipping 98

Shipping Consumer Fashion ATS 98

Inside Retail

JUNE 27, 2022

Since 2020, the global logistics industry has seemingly gone off the rails. That said, it’s time to take a look at what’s on the horizon for logistics and the global supply chain. Both 2020 and 2021 saw record-breaking levels of consumer demand brought about by the pandemic and subsequent lockdowns.

Shipping 130

Shipping Consumer Shopping Accounting 130

Retail TouchPoints

NOVEMBER 4, 2022

Products are typically housed in centralized distribution centers, waiting to be deployed rapidly at a moment’s notice to potentially any address in the world. Global ecommerce sales are set to top $5 billion this year and parcel volumes are expected to swell to 175 million parcels shipped. Luckily for them, they don’t have to be.

Shipping 264

Shipping Fulfillment Consumer Shopping 264

Retail Focus

FEBRUARY 17, 2022

Californian lifestyle fashion brand, Pacsun , doubled its ship completes by better anticipating online demand and intelligently leveraging its stores as ecommerce fulfilment centres, partnering with antuit.ai , a leader in AI-powered SaaS solutions for consumer products and retail insights and now part of Zebra Technologies.

Markdowns 130

Markdowns Fulfillment Shipping Fashion 130

Mass Relators

NOVEMBER 9, 2021

WASHINGTON – Imports are expected to remain at near-record levels through the holiday season, according to the monthly Global Port Tracker report released Tuesday by the National Retail Federation and Hackett Associates. Those delays, in turn, can push back the vessels’ arrival at other ports on their schedules. That was down 5.9%

ATS 52

ATS Shipping Returns Location 52

Retail TouchPoints

APRIL 9, 2021

2020 has been an exceptionally turbulent year for all, with 2021 somewhat following suit. Even when steps were taken to reopen retail, it was with a vastly different outlook and a dramatically different model from what was needed before the 2020 pandemic hit. The Future of RFID and Retail. COVID-19 and the New Retail Reality.

Sporting Goods 305

Sporting Goods Returns Shopping Apparel 305

Retail TouchPoints

JANUARY 18, 2022

Retailers frequently ask customers to enroll in a loyalty program at point of sale — especially during the holiday shopping season. According to Clarus Commerce data, 28% of consumers say they enroll in loyalty programs for immediate benefits, with the intention of unsubscribing at a later time. News & World Report.

Customer Retention 280

Customer Retention Shipping Point of Sale Consumer 280

Retail TouchPoints

MAY 5, 2021

The COVID-induced ecommerce boom of 2020 saw online sales climb across almost all categories last year, including some unexpected ones. Of course, there are reasons why certain kinds of products haven’t been as quick to become ecommerce mainstays — mailing a live tree will never be as simple as shipping at T-shirt, for example.

Returns 276

Returns Consumer Marketing Comparison Shopping 276

A1 Retail

FEBRUARY 4, 2022

81% of consumers would write off a retailer if they saw issues with return process. 61% say easy returns result in exchanges over refunds. 89% of consumers identify ease of returns as top priority when purchasing online. The need for seamless returns . However, at every opportunity, a refund could become an exchange.

Returns 45

Returns Consumer Shipping Location 45

Retail TouchPoints

NOVEMBER 30, 2020

The 2020 ecommerce holiday shopping and shipping season is expected to eclipse years past. Regardless, these communications will be crucial to whether holiday customers return throughout 2021. There are numerous platforms and shipping solutions that offer this kind of tracking and they’re worth looking into. of total U.S.

Drop-Shipping 163

Drop-Shipping Shipping Consumer Planning 163

Retail TouchPoints

FEBRUARY 4, 2021

Amazon is seeing returns on its sustainability investments, particularly for its electric delivery van pilot and machine learning (ML)-powered reductions in packaging weight. By 2020, ML tools changed the packaging mix significantly, reducing the use of boxes from 69% to 42% of items. Electric Delivery Vans Launching in 15 Cities.

Shipping 174

Shipping Accounting Returns Planning 174

Inside Retail

APRIL 22, 2021

The e-commerce industry is growing at a rapid rate, and it’s impacting brands and retailers in numerous ways. At the same time, it can be incredibly challenging to keep up with trends that change almost daily. According to one recent survey from ShipStation, 66% of consumers prefer contactless returns. Fulfilment of the future.

Fulfillment 299

Fulfillment Beauty and Health Advertising Accounting 299

Inside Retail

JULY 6, 2021

The unprecedented disruptions of 2020 unravelled retail assumptions and exemplified retailers’ resilience in the face of drastically changed customer demands. Shopping at the edge” will expand. At Salesforce, we call this phenomenon “shopping at the edge”. So, what’s in store for retail in 2021 and beyond?

Retail Trends 236

Retail Trends Payment Services Promotions Returns 236