Retail TouchPoints

NOVEMBER 27, 2020

This has also fueled an abundance of online data that can help retailers predict new purchasing trends and future consumer demand, which has changed course due to the realities of the pandemic. I believe that 2020 will be the year that Black Friday merges with Cyber Monday and permanently shifts to becoming an online event.

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Retail TouchPoints

APRIL 26, 2024

In today’s market landscape, ethical, political and environmental considerations increasingly sway consumer purchasing decisions, particularly when it comes to packaging. From exaggerated health claims to misleading descriptions of ingredients, deceptive labeling erodes consumer trust and undermines brand credibility.

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Retail TouchPoints

NOVEMBER 16, 2020

The design:retail Winning Windows legacy continues in 2020, honoring holiday windows not just in Manhattan but across North America. Due to the unique circumstances of 2020, this year’s competition will be judged virtually. The awards will be announced in mid-December at RetailTouchPoints.com and via a Zoom cocktail hour.

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Consumer Visual Merchandising ATS 261

Retail TouchPoints

JANUARY 25, 2021

Additional results for the 2020 holiday season are coming in, and the outlook is rosy despite the unprecedented challenges: Adobe Analytics pegged year-over-year online shopping growth at 32.2% , totaling $188.2 Retailers With an Omnichannel Lead Flexed it During Holiday 2020. billion , while the NRF measured 8.3%

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Promotions Fulfillment Department Stores Shipping 220

Inside Retail

JUNE 5, 2024

The pilot will kick off at Lowe’s hometown location in Central Charlotte, North Carolina, from June 8 through June 12, before moving to Lowe’s stores in North Bergen, New Jersey, and Sunnyvale, California, from June 22 through June 25. In 2020, 83.1 million people in the US used AR every month, a marked jump from 68.7

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Retail TouchPoints

DECEMBER 17, 2020

Now part of the Retail TouchPoints network, design:retail is proud to continue the Winning Windows legacy in 2020 — marking the 21 st year of the awards program, which celebrates the art and mastery of visual merchandising by honoring excellence in holiday windows. “As

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Visual Merchandising Apparel Fashion ATS 293

Inside Retail

DECEMBER 20, 2021

It’s kind of elongated and stretched out,” noted Adam Ioakim, managing director, APAC at Emarsys. In November, consumers became aware of global supply chain issues, spiking fear into them that Christmas shopping may be a major challenge. Consumers will continue shopping earlier. It’s not what it once was.

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Inside Retail

FEBRUARY 25, 2024

As Chinese consumer spending on luxury goods continues to surge, luxury brands are doing everything they can to enhance their overall appeal. According to Euromonitor research, Chinese consumer spending on luxury goods is expected to hit $88 billion by 2028.

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Consumer Fashion Marketing Accounting 130

Retail TouchPoints

SEPTEMBER 17, 2022

The Consumer Financial Protection Bureau (CFPB) is planning to start regulating buy now, pay later (BNPL) products. of users charged at least one late fee in 2021, up from 7.8% in 2020; A total of 13.7% of individual loans in 2021 saw at least some portion of the order returned, up from 12.2%

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Inside Retail

FEBRUARY 23, 2022

One recent study by ChannelAdvisor and Dynata surveyed over 1000 Australian consumers about their current shopping habits and how they expect these habits to change in the near future. Among the consumers surveyed, 49 per cent predict they will shop online in the future more than before the pandemic.

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Consumer Shopping Marketing Management 292

Retail TouchPoints

JANUARY 26, 2021

In 2020, more than any year since the advent of online and mobile commerce, consumers lost a sense of control. Culled from this agile, iterative survey data, here are six things we learned consumers want from retailers heading into 2021: 1. One in four consumers are shopping more with small brands.

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Retail TouchPoints

AUGUST 31, 2020

Retail’s Q2 2020 financial results saw a continuation of the trends that companies have been seeing for months: staggering upticks in online spend, greater interest in buy online, pickup in-store (BOPIS) and curbside services and a continued shift away from mall-based retailing. and a same-store sales increase of 18.8%. “If

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Inside Retail

NOVEMBER 30, 2021

Australian consumers spent more than $8 billion across the Cyber Week shopping event, according to a NAB analysis. Compared to 2020 , however, the event was fairly flat. Compared to 2020 , however, the event was fairly flat. The post Cyber Week spending stays flat on record-setting 2020: CBA appeared first on Inside Retail.

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Consumer Shopping ATS 130

Retail TouchPoints

FEBRUARY 25, 2022

Gift cards remain a popular purchase among consumers, but they also provide openings for scammers and criminals. In conjunction with the upcoming National Consumer Protection Week, the Retail Gift Card Association (RGCA) is promoting a public service announcement to inform consumers about steps toward secure use.

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Promotions Consumer Payment Services Shopping 221

Inside Retail

JUNE 5, 2024

Its new 415sqm Richmond store is described as “an inspiration universe” for furniture buyers to delve into tactile material and colour samples “to build their dream piece of furniture” at the in-store design atelier.

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Retail TouchPoints

APRIL 2, 2021

As the world emerges from the COVID-19 crisis, consumers plan to fundamentally change how they spend money and live their lives. According to the sixth EY Future Consumer Index , people are more worried about their health, families and futures than they were in October 2020, when the last Index was published.

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Retail TouchPoints

FEBRUARY 3, 2021

Seismic shifts in consumer trends accelerated by the pandemic will have long-lasting implications for the retail industry at large. Future Commerce partnered with Method + Mode to conduct broad consumer research over a period of three months ending in January 2021. This means better content and better conversion.”

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Consumer Jewelry Shopping Promotions 300

Retail TouchPoints

JANUARY 4, 2022

As retailers have struggled to navigate changes in consumer behavior and economic uncertainty brought on by the pandemic, one area has seen continued growth: recommerce. This trend involves brands reselling previously owned products at a discount — and it’s caught on quickly.

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Consumer Thrift Store Apparel Returns 306

Retail TouchPoints

OCTOBER 22, 2020

The all-important holiday season always demands retailers’ full engagement and energy, but the 2020 holiday season presents unique challenges. As the pandemic moves into new phases, responses lurch wildly between complete lockdowns to fast-track reopenings and back to lockdowns, at different cadences in every country, state or even locality.

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Retail TouchPoints

NOVEMBER 4, 2021

Despite having just officially begun, this holiday shopping season already is marked by supply chain disruption, persistent inflation and mixed consumer confidence. And just like last year, it looks like consumers will respond by turning to ecommerce. This is causing many Americans to stress this holiday season.”.

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Retail TouchPoints

OCTOBER 27, 2021

But supply chain pressures and ongoing uncertainty surrounding the pandemic means that consumers are focusing less on how immersive and entertaining in-store shopping experiences are and more on how safe and efficient they are. Despite these reservations, 47% of consumers plan to shop in-store this holiday season, an 8% increase from 2020.

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Retail TouchPoints

NOVEMBER 17, 2021

It’s the question every retailer wants the answer to: what do consumers (and more specifically, those likely to buy their products) really want? The day kicked off with a keynote presentation by Jeff Orschell, EY Americas Practice Leader: “Bottom line for retailers is that change is still happening, consumer behavior is still changing.

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Retail TouchPoints

DECEMBER 13, 2021

A new range of Forever 21 fashions has debuted at 100 JCPenney stores across the U.S. Forever 21 and JCPenney share a mission to make the latest trends accessible to all while inspiring unique style and confidence,” said Michelle Wlazlo, EVP and Chief Merchandising Officer at JCPenney in a statement. and online.

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ATS Department Stores Fashion Management 267

Retail TouchPoints

JANUARY 19, 2021

Another retail holiday season has come and gone — and the 2020 season was unlike anything we’ve ever seen. Let’s review the biggest trends of the 2020 season — including takeaways for retailers to engage staff, delight customers and demonstrate resilience in the year ahead.

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Retail TouchPoints

DECEMBER 7, 2020

Black Friday Weekend vs. Spring 2020. The worst of the pandemic — the very bottom of the retail traffic journey — occurred the week of April 12, 2020, when year-over-year traffic was down 83%. 29) were closer to recent trends, at -34% and -26% respectively. But first, a little recent history. 28) and Sunday (Nov.

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Retail TouchPoints

AUGUST 30, 2021

The spring and early summer was an optimistic time for many consumers who finally emerged from lockdowns looking to refresh their wardrobes and find items suited for smaller local outings during the warmer months. in Q2 2021 while its digital comparable sales grew 10% , building on the 195% growth achieved in 2020.

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Inside Retail

MAY 11, 2022

Scentre group’s figures came out on the same day as the latest consumer confidence data from Westpac shows a decline of 5.6 It’s the worst figure since August 2020 when Victoria was suffering from Covid-related lockdowns. . Meanwhile, Allen said Scentre Group’s portfolio occupancy remains strong at 98.7 per cent to 90.4

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Inside Retail

MAY 19, 2021

In KPMG’s Responding to consumer trends in the new reality report, our research details findings from 75,000 consumer survey responses taken over four months, from May to September 2020, across 12 countries. We will explore the four key themes emerging from our research and how retailers need to respond to the changed consumer.

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Retail TouchPoints

MARCH 24, 2021

consumers spent an estimated $14.9 billion on CBD products in 2020, with that number projected to increase to $26.4 As a result, CBD brands are getting innovative with their marketing tactics in order to engage new customers and educate consumers about an often misunderstood subset of the cannabis industry.

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Retail TouchPoints

AUGUST 26, 2021

Consumers are clear about how they want to connect with brands: they want access 24/7 and to be able to explore on their own terms — Facebook & Boston Consulting recently reported that two-thirds of global consumers attempted to message a brand about their goods or services during the 2020 holiday season.

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Retail Wire

DECEMBER 30, 2022

That’s the slowest growth rate since the onset of the pandemic in 2020. They are at the mercy of macroeconomic pressures for a little bit, especially with lower-income consumers,” said analyst Robert Mollins at Gordon Haskett Research Advisors of the cooling volume being experienced by the apps.

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Inside Retail

DECEMBER 9, 2021

Booktopia is being taken to Federal Court after an ACCC investigation found it had misled consumers about their rights in the event of receiving faulty or damaged goods. These stipulations fly in the face of Australian Consumer Law, argued ACCC chair Rod Sims. The ACCC is seeking penalties, declarations, costs and “other orders“.

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Indigo 9 Digital

NOVEMBER 16, 2023

By Tricia McKinnon Over the past decade direct-to-consumer businesses have popped up in nearly every corner of the retail sector. From mattresses sold by Casper to prescription eyeglasses from Warby Parker ambitious founders have taken a page from Amazon’s playbook hoping to sell goods directly to consumers online. million and $58.5

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Retail TouchPoints

AUGUST 30, 2022

Consumer electronics is a rather crowded space with a swarm of brands trying to make their presence felt in every category — from wearables to televisions and headphones to laptops. For today’s consumers who seek instant gratification, experiencing this is a nightmare. The same holds true for consumer electronics retailers.

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Inside Retail

JUNE 14, 2021

Australian consumers are poised to lead the country’s economic recovery through shopping, though retailers will need to compete for their dollars as more opportunities for spending open up. per cent throughout most of 2020-21 – the highest growth in a decade – though a modest 0.9 An astonishing 5.5

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Consumer Shopping ATS 173

Retail TouchPoints

AUGUST 7, 2020

However, other potentially even more significant trendlines show fundamental changes in consumers’ decision-making process related to picking brands and demonstrating customer loyalty. showed that changing buying patterns are likely to continue at least through the upcoming holiday season. The survey of 809 U.S.

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Consumer Merchant Services Shopping Promotions 248

Retail Focus

APRIL 20, 2024

Despite the Government refusing to overturn the abolition of the duty-free shopping for tourists in the Spring Budget, now half (50%) of UK consumers want the scheme to be reinstated, according to the latest research from Retail Technology Show (RTS), the leading event that connects retail’s changemakers and leading tech innovators.

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