Retail TouchPoints

APRIL 25, 2022

International returns service ZigZag Global examined UK consumer shopping behaviors during the 2021 holiday season and found that one-third of consumers now purchase multiple items with the intention of returning at least one, and 59% will boycott a retailer permanently after a poor returns experience.

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Returns Shopping Promotions Social Commerce 263

Inside Retail

MAY 29, 2022

Government efforts to promote digital transformation, including investment in wireless networks, have provided an added boost to e-commerce growth. Impressive milestones regional e-commerce platforms have hit during shopping festivals in Southeast Asia illustrate the phenomenon.

Social Commerce 130

Social Commerce Consumer Shopping Grocer 130

Inside Retail

JUNE 7, 2021

In the era of direct-to-consumer, social commerce, performance marketing and marketplace plays, you’d be forgiven for thinking that apps belong in 2011. However, building and deploying an app in 2021 is part of a far more complex and multifaceted consideration than it was a decade ago.

Social Commerce 245

Social Commerce Consumer Promotions Customer Experience 245

Retail TouchPoints

APRIL 13, 2021

The 2021 Connected Consumer Series reflected the challenges retail (and society as a whole) have faced during the past year, but also the growing sense of optimism that is taking hold this year. 5 Social Advertising Trends for Retailers to Know in 2021: Featuring Under Armour. Retail CX Trends 2021: New CX for a New World.

Consumer 138

Consumer Payment Services Fulfillment Advertising 138

Inside Retail

JANUARY 5, 2023

According to the South China Morning Post , social media giant TikTok has appointed Harvard-educated Kevin Chen Xi to join the platform as its head of e-commerce product and data. Chen joined TikTok’s parent company Bytedance in December 2020, and was the president of its news aggregator app Jinri Toutiao.

Payment Services 130

Payment Services Checkout Social Commerce Promotions 130

Inside Retail

JANUARY 5, 2023

According to the South China Morning Post , social media giant TikTok has appointed Harvard-educated Kevin Chen Xi to join the platform as its head of e-commerce product and data. Chen joined TikTok’s parent company Bytedance in December 2020, and was the president of its news aggregator app Jinri Toutiao.

Payment Services 130

Payment Services Checkout Social Commerce Promotions 130

Retail TouchPoints

AUGUST 19, 2021

Although the back-to-school season is typically a prime time for special deals and promotions, retailers need to consider how these slashed prices align with overall product demand and availability. For example, with back-to-school, Kotlyar noted that we’re seeing fewer promotions because of supply constraints.

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ATS Markdowns Consumer Social Commerce 299

Retail TouchPoints

NOVEMBER 16, 2022

21, is designed to encourage people to support SMBs throughout the holiday season, and those shopping the guide will have access to special holiday promotions and discounts. The Meta Boost Leaders Network Holiday Gift Guide , which will launch Nov.

Merchant Services 248

Merchant Services Finance Advertising Marketing 248

Retail TouchPoints

DECEMBER 8, 2020

These shoppers were omnichannel-aligned even before the lockdowns hit, and American Eagle built on this foundation to help online sales reach 45% of its total in 2020. The retailer was able to achieve this feat by utilizing the channel to its fullest, through special activations and promotions that could only work online.

Social Commerce 276

Social Commerce Shopping Promotions Returns 276

Retail TouchPoints

JANUARY 4, 2021

During its Q2 2021 results call , e.l.f. In 2020, the company evolved from e.l.f. Below, Budhraja shares: What 2020 has taught the e.l.f. In November 2020, e.l.f. Beauty address this reality in 2021? RTP: 2020 has been a time of learning for many businesses. Cosmetics to e.l.f. products to her male fans.

Beauty and Health 264

Beauty and Health Consumer Health & Wellness Marketing 264

Inside Retail

FEBRUARY 27, 2023

From 2020-22, retailers took the opportunity to accelerate their digital transformations. For many, this meant bringing forward investments in e-commerce to sustain a level of sales activity. However, over the 12-month period from November 2021 to November 2022, online purchases were down 3.8

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Payment Services Social Commerce Promotions Department Stores 130

Retail TouchPoints

NOVEMBER 23, 2021

In the last few years, YouTube has seen huge growth in live video, with more than half a million channels livestreaming for the first time in 2020. This holiday season, YouTube is promoting the commercial potential of its platform with its first-ever live shopping pop-up event.

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Shopping Accounting Promotions Consumer 240

Small Biz Trends

JULY 8, 2021

What do the latest retail statistics tell us about retailing in 2021? According to a report from the National Retail Federation, the US retail sales in 2020 grew 6.7% trillion to GDP in 2020, reports the US Bureau of Economic Analysis. trillion during 2020 ( NRF ). trillion in the first quarter of 2021.

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Specialty Store Specialty Retailers Social Commerce Advertising 138

Retail TouchPoints

MAY 6, 2021

2020 could easily be considered a breakout year for social commerce. Consumers reported spending 45% more time on social media in Q4 2020, and orders coming from social-referred channels (including paid ads and organic posts) grew by 50% year over year, according to data from Salesforce.

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Beauty and Health Accounting Social Commerce Advertising 154

Retail TouchPoints

JULY 9, 2020

However, new estimates from the Boston Consulting Group published in May revealed that global luxury sales could fall by between $85 and $120 billion in 2020 — a 29% drop that slows a decade of growth across luxury categories, according to Sarah Willersdorf, Global Head of Luxury at Boston Consulting Group. “In Source: Instagram, Dior).

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Clienteling Consumer Accounting Boutique 257

Retail TouchPoints

NOVEMBER 10, 2023

While they are essentially the same thing, many industry experts believe the term “commerce media” offers a more accurate definition of what these new advertising platforms are able to do. For example, Macy’s RMN hit the market in 2020 and was able to generate $105 million in revenue by the next year, 2021.

Advertising 270

Advertising Marketing Social Commerce Consumer 270

Independent Retailer

JANUARY 5, 2023

Now, shoppers are looking for omnichannel commerce, social commerce, and interactive retail experiences.”. In order to capitalize on ecommerce growth, Sanjay Mehta, Head of Industry and Commerce at Lucidworks , shares some success tips for the new year: 1. In the past, consumers would just view, feel, and purchase.

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Payment Services Wholesale Consumer Finance 84

Retail Geek

JANUARY 20, 2023

Shopify launches an ad product such as a retail media network Meta/Google/TikTok lose ad share to new social media platforms and retail media networks. versus last year so from 2021 which was a monster year we went up another 5.2%, now most people were disappointed when they saw that number, big for a couple reasons last year we were up 13.4

Social Commerce 52

Social Commerce Fulfillment Drop-Shipping Loss Prevention 52

Retail Geek

JULY 9, 2021

Jeff Bezos steps down Amazon offers it’s multi-channel fulfillment (MCF) to Big Commerce customers. Shopify Unite 2021 Instagram leans into commerce Nike earnings Warby Parker IPO. Episode 269 of the Jason & Scot show was recorded on Thursday July 8, 2021. Social commerce and the the sleeper is.

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Shipping Merchant Services Fulfillment Wholesale 98

Retail Geek

FEBRUARY 28, 2023

In this episode we cover: Amazon Q4 Earnings Walmart Q4 Earnings US Department of Commerce Q4 e-commerce data Discussion of Temu and other Social Commerce News Don’t forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. more than 20 21 largely because 2021.

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Apparel Drop-Shipping Social Commerce Shipping 52

Retail Geek

JUNE 25, 2021

A weekly podcast with the latest e-commerce news and events. In episode 268 is a recap of Amazon Prime Day 2021 featuring David Spitz, CEO of ChannelAdvisor. He joins us this week to share ChannelAdvisor data from Amazon Prime Day 2021. In 2020 due to the pandemic, Prime Day was held in October 13-14, 2020.

Apparel 66

Apparel Advertising Marketing Fulfillment 66

Retail Geek

JANUARY 6, 2023

12:35] Look it was an early social commerce player as far as leveraging Pinterest and things that you could do with. Rationalizing the stores there was way too much discount so there’s a lot of work to do, but I got really excited about the opportunity and wound up agreeing to stay on as exact chair in January 2020.

Merchant Services 52

Merchant Services Consumer Fashion Marketing 52