Retail TouchPoints

DECEMBER 30, 2021

In 2020, consumers spent approximately $630 billion on online shopping, and merchants lost $12 billion to fraud. Account takeover fraud, which is driven by impostor scams, increased by 50%, with no signs of slowing down in 2021. Federal data indicates that impostor scams and ecommerce fraud topped the list.

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Retail TouchPoints

SEPTEMBER 8, 2021

According to a 2020 survey, over half of U.S. A business model that was only possible with their unparalleled investment in the systems and shipping, fulfillment and supply chain infrastructure to support it. When a brand’s products are warehoused closer to the consumer, they save on shipping and logistics costs.

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Retail TouchPoints

OCTOBER 21, 2021

We’re indifferent on where the shopping journey ends, where that transaction takes place ,” said Matt Madrigal, VP and General Manager of Merchant Shopping at Google in an interview with Retail TouchPoints. “It The result is a much lower barrier of entry for merchants looking to capitalize on Google’s massive reach.

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Inside Retail

JUNE 13, 2023

We speak with Yoox Net-a-Porter’s APAC general manager Natalie Lee about the resilience of luxury spending amidst an economic downturn, the importance of localisation, personalisation and incredible customer service, and how the company is using technology to improve the way it operates. How do you plan to leverage them?

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Merchant Services Payment Services Fashion Customer Experience 245

Retail TouchPoints

MARCH 24, 2022

More recently, as of December 2021, nearly half of consumers (46%) told us they’d be likely to use home pickup for returns if offered the option, and only 30% are unlikely. Where consumers live has a lot to do with which returns process they prefer. Meanwhile, 57% of parents are likely to use home pickup versus 41% of others.

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Inside Retail

AUGUST 22, 2021

Country manager for the company’s Australia/New Zealand territory David Boyer said that the changing habits towards increased consumer e-commerce spending – which developed over the course of the pandemic – have remained relatively undisturbed in 2021.

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Shopping Shipping Merchant Services Consumer 173

A1 Retail

JANUARY 19, 2022

Buy now, pay later (BNPL) transactions increased nearly 30 percent during the 2021 holiday period. The data showed that BNPL transactions peaked more than 43 percent in October as shoppers began their 2021 holiday shopping early. Within October 2021, a peak at 99 percent was recorded compared to the same period in 2020.

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365 Retail

APRIL 28, 2021

Fashion brands are pivoting to offer new, value-add delivery services and improved post-purchase experiences to enhance sales, encourage customer loyalty and protect margins, the latest data from parcelLab , the leading operations experience platform, reveals.

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Retail TouchPoints

NOVEMBER 14, 2022

billion ) in gross merchandise volume (GMV) for Alibaba alone in 2021 — and the fact that 1,009 overseas brands saw GMV more than double year-over-year proves that it remains a great way for Western brands to break into China. growth recorded in 2021 and the 26% jump in 2020. billion ( $84.54 to 3.6% , according to Reuters.

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Inside Retail

OCTOBER 28, 2022

For the summer event, it sold more items than ever before to its Prime loyalty shoppers, and, meanwhile, the company sought revenue from higher Prime subscription fees and a surcharge on some merchants. Prior holiday quarter sales growth was 9 per cent in 2021 and 38 per cent in 2020. Net sales were $127.1 Cloud misses.

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Independent Retailer

NOVEMBER 2, 2021

With only two months left of 2021, retailers should already be looking ahead to the new year for the newest trends, technology, marketing tactics, products, and solutions for improving their business. Crypto Payments Help Deliver a Competitive Advantage. First, up to 40 percent of customers that pay with crypto are new to the merchant.

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Merchant Services Payment Services Shipping Wholesale 96

Retail Minded

AUGUST 27, 2022

Stockouts were disastrous for retailers during the pandemic – up by 250% (Adobe, 2021) – and with 37% of consumers saying they’d simply shop elsewhere if they couldn’t find what. Among them, a global supply chain crisis – rife with driver shortages and lengthy shipping. in 2021 from 10.6% service they provide.

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Merchant Services Drop-Shipping Markdowns Planning 98

Retail Geek

OCTOBER 29, 2021

Episode 279 is breakdown of Amazon, eBay, Shopify, and Snap Q3 2021 earnings, and a discussion of Rent the Runway’s IPO. October 28th, 2021. It was a rigorous process. A weekly podcast with the latest e-commerce news and events. We also discuss the Rent the Runway IPO. Transcript.

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Independent Retailer

JANUARY 20, 2022

shoppers have been deterred from making an online purchase due to worries over the return process, while online merchants have responded by trying to offer clearer and more generous return policies. The bottom line is that as we emerge from the chaos of 2020 and 2021, both retailers and consumers are eager to get back to normal.

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Retail Geek

FEBRUARY 3, 2022

Episode 286 is a hot take on Amazon Q4 2021 earnings. Amazon released their Q4 (and full year) earnings for 2021 on Thursday February 3rd. in 2021, which was just above the industry average of 17.9% In 2021 total revenue was $31.16B growing at 32% Year over Year. In this episode we do a deep dive into all the details.

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Retail Geek

AUGUST 29, 2023

1:24] And just to set it up the you know in my world of start-up land it has been very hard to get an IPO done so there’s been a couple post coated and like late 2020. Jason: [8:04] No I was just I was just thinking that they I assume they left it blank because the underwriters were out of practice.

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Merchant Marverk

MARCH 25, 2020

In fact, eCommerce sales are expected to surge in 2020 as consumers stock up on essentials, such as food, healthcare items, cleaning products, household items, and even consumer electronics to stay entertained while at home. The second way is to use a third-party delivery service, such as Shipt or Instacart. Further Reading.

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Merchant Services Payment Services Beauty and Health Sporting Goods 61

Indigo 9 Digital

FEBRUARY 28, 2023

Shein is vertically integrated allowing it to go from design to shipping in as little as three days. Shein has grown very fast becoming the most downloaded shopping app on iOS and Android in the United States in May of 2021 with Amazon coming in second. But stores will continue to play an important role in Zara’s strategy.

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Retail TouchPoints

MARCH 3, 2022

ecommerce merchants pulled in $10.8 billion on Cyber Monday 2020 , while Singles Day in November 2021 in China drove $139 billion in sales for two of that country’s major online shopping platforms. That includes frictionless payments and checkout and fast shipping options. Consider that in the U.S.,

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Merchant Services Drop-Shipping Payment Services Shipping 211

Retail Geek

FEBRUARY 19, 2021

Episode 254 is a breakdown of Walmart and Shopify Q4 2020 earnings reports, a recap of 2020 sales data from the US Dept Commerce, and Amazon News. 2020 Sales Data. US Dept of Commerce released it’s retail data for December, which gives us a full picture of 2020, as well as the Q4 e-commerce data. versus 3.5%

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Retail TouchPoints

MAY 12, 2021

While certain ecommerce verticals saw mind-boggling sales increases in 2020, luxury goods, including jewelry, enjoyed more modest revenue boosts, according to Signifyd Ecommerce Pulse data. Upscale jewelry designer Gorjana, for example, saw 300% growth in 2020, with a 400% monthly increase in sales between April and May 2020 alone.

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Retail Geek

JULY 9, 2021

Shopify Unite 2021 Instagram leans into commerce Nike earnings Warby Parker IPO. Episode 269 of the Jason & Scot show was recorded on Thursday July 8, 2021. Jeff Bezos steps down Amazon offers it’s multi-channel fulfillment (MCF) to Big Commerce customers. Other News. Transcript.

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Independent Retailer

NOVEMBER 21, 2022

In 2020, lockdown-fuelled online shopping surges led to mass stockouts; 2021 brought global supply chain issues and delays; and this year, among skyrocketing inflation and the cost-of-living crisis, there is a widely expected lack of demand. In 2013, merchants lost an average $9 for every new customer acquired. back to top.

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Shopping Merchant Services Consumer Planning 73

Retail Geek

JANUARY 22, 2021

Episode 251 is our annual predictions episode for 2021 and a recap of our 2020 predictions. 2020 Recap – Predictions made on episode 204. 2020 Predictions Recap. 5% of retail in 2019, could be 8-10% in 2020 (as measured by IRI, for CPG private label). 2021 Predictions. Owned brands continue to grow.

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Retail TouchPoints

MARCH 2, 2021

It was the kind of “-geddon” that could be seen coming from a mile away — a perfect storm combining an ecommerce boom; retailers, fulfillment centers and shipping providers that were already stretched thin by a global pandemic; and the historically hectic holiday season looming. That number was even higher in January 2021. “

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Independent Retailer

DECEMBER 20, 2022

As companies try to get tighter control over the flow of goods from factories to consumers, Amazon recently launched a supply-chain management service to its web services business. . But from 2020-2021, there was almost a 67 percent increase. Still, Amazon, which ships 1.6 How to Get Started.

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Inside Retail

SEPTEMBER 19, 2022

The idea for a consortium was first conceived at a fireside chat group event in May 2021 to facilitate open and constructive dialogue and information exchange between IPR owners and e-commerce platforms,” Joyce Ang, senior vice president for intellectual property protection at Lazada Group, told Inside Retail. Current state of affairs.

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Retail TouchPoints

NOVEMBER 3, 2020

By creating narrower product assortments and limiting inventory levels — especially for product shipments headed to brick-and-mortar stores —merchants would gain the ability to react more quickly to changing consumer trends, and even potentially reduce their need for markdowns. Richard Maicki.

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Retail Geek

MARCH 11, 2022

it’s kind of like a multi-channel shipping solution so they’ve you and I have long. 8:09] There’s a lot of speculation that they’re going to come out with some kind of a Shopify killer or some kind of competitive offering to Shopify so this gives them a pretty interesting shipping kind of non Amazon shipping solution.

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Retail TouchPoints

MARCH 29, 2022

Sessions illustrate the increasingly complex nature of the customer experience, and how the lines between commerce, marketing, service, and even supply chain and fulfillment, continue to blur. It’s no wonder marketers and merchants are overwhelmed trying to capture consumers’ attention and convert them. A whopping $3.23

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Retail Geek

JUNE 13, 2022

5:15] Another hobby of I guess it was a shared one is we like to coin phrases, one of the ones that I coined was Zero friction addiction so when consumers have these low-friction experiences not only are they great. And this is where we. Jason: [11:03] We got on like The Today Show.

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Retail Geek

MAY 20, 2021

April Sales – Flat vs. March 2021, up 41% vs. April 2020 (severely Covid impacted month). vs Q4 2020, up 39.1% vs Q1 2020. Episode 264 of the Jason & Scot show was recorded on Wednesday May 19, 2021. 8:15] But if we compare April of 20 21 to April of 2020 retail sales were up a whopping forty six percent.

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Retail Geek

MAY 6, 2024

Furthermore, we embark on a detailed exploration of supply chain logistics, with a spotlight on Amazon’s expansion into third-party logistics services, revolutionizing traditional retail strategies by sharing proprietary capabilities for wider adoption. 2020, 2021, and 2022 were the greatest three years in the history of retail.

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Retail Geek

MAY 28, 2021

last year) Burlington – Comps up 20% (shutdown e-commerce Q1 2020) Gap – Comps up 28% (up 13% vs 2YA). Episode 265 of the Jason & Scot show was recorded on Thursday May 27, 2021. Ulta – US Comps up 65.9% (up 7% from 2YA) Costco – US Comps up 18.2%, e-commerce up 41.2% Digital up 82% vs 2 YA. Transcript.

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Retail Geek

FEBRUARY 28, 2023

You’re gonna end up making some ill-advised purchases and then it seems like everything drop ships from factories. post so they if you remember back in the day wish was like very slow shipping like to 26 weeks. Scot: [6:16] Should be over should be like part of the onboarding. more than 20 21 largely because 2021.

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Retail Geek

JANUARY 6, 2023

We cover many of the tactical challenges (onboarding SKUs, product content, fulfillment, and curation), as well as the opportunities of this new “CircularCommerce” space. Matt: [18:53] No no that I left before any of those kind of process integration initiatives occurred. And we wound up. [29:43]

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Retail TouchPoints

AUGUST 11, 2022

That, of course, is the key to Wish’s business model — by connecting international consumers directly with manufacturers (most of them Chinese, although one of Talwar’s initiatives is to diversify the company’s merchant base), customers can get products for dirt cheap. Merchant quality.

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