Remove 2019 Remove Marketing Remove Returns Remove Shipping
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True Classic Boosts Post-Purchase Email CTR by 1.87%

Retail TouchPoints

True Classic ’s use of the ParcelLab post-purchase experience and returns management solution has helped the T-shirt and activewear brand boost its email click-through rate (CTR) and open rate by 1.87% and 6.55% respectively compared to the brand’s previous provider.

Shipping 241
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5 Ways To Rein In Costly Online Returns

Retail TouchPoints

With record-setting online sales looming on the horizon for the holiday season, retailers also are bracing for an onslaught of online returns. Those retailers selling primarily or exclusively online are expecting a corresponding hike in the volume of returns, but not much difference in the return rates they have become accustomed to.

Returns 178
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Target US aims to simplify returns. Here’s why that’s easier said than done

Inside Retail

Target US is making shopping easier for customers with the option to make product returns right from their cars at no extra cost. The new returns service is already available at over 500 stores across the US and is expected to reach all 2000 Target locations in the next few months. she questioned.

Returns 130
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The Looming Spike In Returns Abuse

Retail TouchPoints

Consumer-friendly and flexible return policies can be the difference between getting a new customer and losing a sale. According to proprietary research conducted by Forter, 23% of shoppers will abandon their carts if returns options are poor. Returns Abuse And Customer Expectations. This is amplified in some industries.

Returns 150
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How Flip is Flipping the Script on Influencer Marketing by Making Actual Customers its Stars

Retail TouchPoints

Here’s how he’s doing it. ” The solution, according to Agha, is definitely not marketing or influencers: “By definition, every brand thinks their product is the best, so when you’re comparing five products [everything you see tells you] they’re all the best,” said Agha. We did scale it, but it wasn’t a good experience.”

Marketing 253
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The return of Tigerlily: An in-depth interview with the new CEO

Inside Retail

It was our best month online since December 2019. IR: Speaking of those ups and downs, do you attribute that to Covid, or more to the previous rebrand in 2019 not really turning out as planned? As a brand that leads largely with swim, we have to be pretty prominent in two markets. That was our last big sale initiative.

Returns 246
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DTC Activewear Brand Vuori Valued at $4B After Latest Funding

Retail TouchPoints

in the next five years and also has its sights set on international expansion, with plans to launch omnichannel operations in key markets in Western Europe and Asia Pacific next year as well as an innovation center in Taiwan. The company plans to add more than 100 additional stores in the U.S. Listen to the full episode here.].

ATS 258