Retail TouchPoints

APRIL 20, 2022

Luxury home brand Brooklinen is planning to triple its brick-and-mortar retail presence, first with the addition of four stores in new markets in 2022 and plans to reach 25 to 30 locations by the end of 2024. At that time its stated goal was reaching the 30 -store mark by 2023.

Planning 245

Planning Shipping Customer Experience Location 245

Retail TouchPoints

SEPTEMBER 24, 2020

Party City is hiring 20,000 temporary workers for the holiday season — 80% of its 25,000 seasonal hires in 2019 — even though the retailer is drastically reducing the number of Halloween City pop-up stores it will open this year.

Planning 261

Planning Payment Services Location Shopping 261

Retail TouchPoints

JANUARY 12, 2022

Home discount retailer Big Lots is returning to expansion mode after more than a decade of flat store growth, with plans to open as many as 500 new stores in the next six to seven years. Big Lots currently operates 1,431 stores across the U.S.

Planning 182

Planning Checkout Finance Returns 182

Retail TouchPoints

DECEMBER 10, 2020

Shopko Optical has partnered with SiteSeer Technologies to harness its suite of analytic tools, with plans to use them for site selection during an upcoming brick-and-mortar expansion phase.

Planning 211

Planning Location Store Operations ATS 211

Retail TouchPoints

AUGUST 18, 2020

Payless, which has dropped the “ShoeSource” from its name, plans to open 300 to 500 freestanding stores across North America over the next five years, beginning with the opening of a prototype store this fall in Miami. In an interview with The Wall Street Journal , Margolis said “starting from scratch puts us in a good position.”

Planning 198

Planning Payment Services Brand Management Location 198

Retail TouchPoints

JANUARY 22, 2021

Shares of American Eagle Outfitters (AEO) were up today following the retailer’s 2021 investor meeting, where the company outlined plans to close at least 200 largely mall-based American Eagle locations while at the same time expanding its Aerie brand. billion , up more than $400 million from 2019.

Planning 187

Planning Checkout Apparel Location 187

Retail TouchPoints

MARCH 3, 2021

Paper Source already has begun closing 11 of its underperforming locations but will keep the remaining 147 stores and its ecommerce site open throughout the bankruptcy proceedings. million reported in 2019. The retailer has received a stalking horse bid from its current lenders, led by MidCap Financial, that would provide $16.5

Planning 298

Planning Finance Accounting Location 298

Retail TouchPoints

JANUARY 19, 2023

The company’s warehouse in Florida received an additional citation for struck-by hazards , and three similar investigations are ongoing at locations in Aurora, Colo., Amazon facilities in Deltona, Fla., Waukegan, Ill. and New Windsor, N.Y. all received hazard alert letters on Jan. 17, 2022 for exposing workers to ergonomic hazards.

Planning 263

Planning ATS Shipping Location 263

Retail TouchPoints

JUNE 24, 2020

GNC Holdings has filed a “prepackaged” Chapter 11 bankruptcy plan that will speed up the closure of at least 800 to 1,200 stores. will acquire the retailer for $760 million as part of the plan, which has backing from 90% of GNC’s creditors. Harbin Pharmaceutical Group Holding Co.

Planning 286

Planning Location Consumer Store Operations 286

Retail TouchPoints

JUNE 15, 2020

The Children’s Place plans to close 200 stores in 2020 and another 100 stores in 2021, the retailer revealed in announcing its Q1 2020 results. The children’s specialty apparel retailer currently operates 920 stores as well as an e-Commerce business representing 31% of its revenue. Even though approximately 95%.

Location 149

Location Shipping Apparel Returns 149

Retail TouchPoints

JULY 5, 2022

The brand already operates nearly 40 stores and three local-language websites in France, Germany, Ireland, the Netherlands, Norway, Sweden, Switzerland and the UK, but Spain will be the first new European country lululemon has moved into since 2019.

Location 271

Location Planning Shopping Marketing 271

Retail TouchPoints

MAY 24, 2021

This Memorial Day offers retailers an opportunity to benefit from pent-up demand: 48% of Americans plan to shop for something over Memorial Day weekend this year, according to a survey by BlackFriday.com conducted through Kelton. In comparison, men are more focused on electronics than women, at 47% and 23% respectively.

Planning 290

Planning Shopping Location Store Operations 290

Retail TouchPoints

SEPTEMBER 30, 2020

After liquidation and the sale of its trademarks and intellectual property in August 2019, the Charming Charlie brand has returned with the opening of its first physical store at the Cumberland Mall in Atlanta. The openings had originally been planned for March 2020 but were delayed due to the COVID-19 crisis.

Accessories 287

Accessories Apparel Fashion Returns 287

Retail TouchPoints

JULY 26, 2021

“Maly is a champion for diversity in leadership, people development and data-based insight, and she will leverage the values of the brand to build community and experiences in its neighborhood locations.”. The retailer peaked at 187 stores in 2019, but has since downsized to 160 locations as Macy’s works to right-size its footprint.

Beauty and Health 259

Beauty and Health Department Stores Location Planning 259

Retail TouchPoints

NOVEMBER 30, 2021

Sainsbury’s, one of the UK’s largest supermarket chains, had piloted a cashierless customer experience at this store using its own technology in 2019. The store will continue to be staffed with Sainsbury’s employees who will answer shopper questions, check IDs for alcohol purchases and restock shelves.

Checkout 254

Checkout Payment Services Supermarket Customer Experience 254

Retail TouchPoints

MAY 29, 2020

Costco reported a successful quarter, while Nordstrom and Abercrombie discussed plans to handle the fallout. Net income was $838 million compared to $906 million in Q1 2019, dragged down by $283 million in wage increases and sanitation-related costs. of its locations and plans to have all stores operational again by the end of June.

Department Stores 151

Department Stores Operating Expenses Store Operations Apparel 151

Retail TouchPoints

MARCH 3, 2022

Even as Amazon continues to open fashion, grocery and convenience brick-and-mortar stores, the ecommerce giant announced planned closures of all 68 of its 4-star , Books and Pop-up locations — 66 stores in the U.S. These shops didn’t use in-store price labels, relying on customers to scan goods with their phones.

Location 198

Location Fashion Planning Shopping 198

Retail TouchPoints

JULY 6, 2022

The retailer uses each of the nine locations to gain a better understanding of what shoppers want in their respective markets, and these actionable insights in turn power innovation and development for the chain as a whole. When You’ve Seen One Evolution Store, You Haven’t Seen Them All.

Checkout 249

Checkout Location Outdoor Consumer 249

Retail TouchPoints

JANUARY 25, 2021

The deal is expected to preserve at least 275 of Francesca’s remaining 551 locations. The retailer’s new owners plan to continue operating its corporate offices and will keep its management team and nearly all employees on board, according to The Wall Street Journal. million in liabilities.

Finance 232

Finance Accessories Location Planning 232

Retail TouchPoints

JANUARY 11, 2021

year-on-year through September 2020, boosting ecommerce’s share of its total sales from 33% in 2019 to 59% during this period. And while the retailer actually increased its net store count by 49 locations, online sales have remained high despite the opening of additional brick-and-mortar locations. “As year-on-year.

Payment Services 243

Payment Services Location Fulfillment Customer Experience 243

Retail TouchPoints

DECEMBER 7, 2020

Francesca’s has filed for Chapter 11 bankruptcy protection as the ailing retailer seeks a sale of both its brick-and-mortar locations and its ecommerce holdings. The company will continue operating during the process by utilizing a $25 million debtor-in-possession loan from Tiger Finance.

Finance 183

Finance Boutique Location Planning 183

Retail TouchPoints

APRIL 24, 2023

The retailer has received a commitment of approximately $240 million in debtor-in-possession financing from Sixth Street Specialty Lending to provide the necessary liquidity to support operations during the Chapter 11 process.

Payment Services 239

Payment Services Finance Location Planning 239

Retail TouchPoints

JULY 31, 2020

Social media posts, and the fact that five EVP-level executives and the SVP who runs Walmart’s Health & Wellness clinics all made announcements, suggest that personnel at all levels and locations are being affected. Multiple sources say the restructuring plans were in place for several months and are not related to COVID-19.

Discount Store 226

Discount Store Store Operations Marketing Planning 226

Retail TouchPoints

MAY 9, 2022

Typically, visual merchandisers (VMs) tend to work in Excel spreadsheets — a manual, time-consuming process that makes it difficult for store employees to fully visualize the store layout. Using the IWD Display solution, VMs can build out 3D models of Vans’ stores to use for monthly and seasonal planning.

Visual Merchandising 243

Visual Merchandising Store Layout Boutique Apparel 243

Retail TouchPoints

AUGUST 14, 2020

After closing its five stores in response to COVID-19 orders, Rent the Runway is shutting them permanently, said President and COO Anushka Salinas in an interview with CNBC. While the company is leaving its locations in Chicago, Los Angeles, San Francisco and Washington, D.C.,

Apparel 190

Apparel Returns Finance Accessories 190

Retail TouchPoints

SEPTEMBER 3, 2021

The news comes on the heels of an announcement that Walmart plans to permanently hire 20,000 additional warehouse and supply chain workers. With no physical stores in any of the five boroughs, Instacart will fulfill orders from the area’s two closest locations, in Valley Stream, N.Y. and Secaucus, N.J.

Fulfillment 226

Fulfillment Location Planning Shopping 226

Retail TouchPoints

JANUARY 26, 2021

Boohoo Group paid £55million ($75 million) for the global rights to the Debenhams brand and websites in a deal that includes all of Debenhams’ in-house brands but none of its physical locations. million ($25 million) in August of 2019, then Oasis and Warehouse from Hilco Capital for £5.25 million ($7.2 million) in June 2020. “We

Department Stores 236

Department Stores Fashion Location Planning 236

Retail TouchPoints

APRIL 15, 2024

The apparel retailer is expanding its brick-and-mortar footprint with plans to open at least 14 new stores in 2024, bringing its store count to nearly 100. Our production operated off of spreadsheets, and orders came in via Shopify. Untuckit has been on a multifaceted growth path in 2024.

Wholesale 130

Wholesale Shipping Boutique Finance 130

Indigo 9 Digital

JANUARY 16, 2023

Chick-fil-A passed Burger King, Wendy’s, Taco Bell and Subway in sales all within one year, in 2019. In 2019 McDonald’s conceded that: "a favorite, that our customers want, is a chicken sandwich. In 2019 Chick-fil-A opened its first international location in Toronto. It plans to open 25 locations in Canada by 2025.

Location 124

Location Retail Trends Store Operations Planning 124

Retail TouchPoints

FEBRUARY 23, 2021

Our investments in digital innovation continued to pay off in the quarter, with digital sales up 21% from 2019. Digital accounted for 44% of net sales in Q4 2020, and the retailer also highlighted the fact that 25% of its digital sales were fulfilled from its brick-and-mortar stores via curbside pickup and same-day delivery.

Department Stores 211

Department Stores Returns Jewelry Apparel 211

Retail TouchPoints

JULY 6, 2020

In February 2019, e.l.f. stores, although the brand is sold widely by other retailers. “We locations operating before the pandemic, but it remained primarily a digital reseller of high-end luxury handbags and accessories. That has definitely informed how we’re planning our future. Cosmetics shuttered its 22.

Boutique 271

Boutique Customer Experience Location Accessories 271

Inside Retail

APRIL 4, 2023

In August 2022, the National Basketball Association (NBA) opened its first bricks-and-mortar retail store in Australia – located in the Emporium shopping centre in Melbourne. A few months later, the NBA opened its second store in Martin Place in Sydney. Do you think the physical locations are or will enhance online sales?

Apparel 130

Apparel Promotions Location Planning 130

Retail TouchPoints

JUNE 17, 2021

When most of us hear Goodwill we think of the thrift shop, but the nonprofit’s retail operation is only a means to its larger end. billion in fiscal year 2019. Bush, and then served as CEO at two private equity-owned companies before joining Goodwill in January 2019. The organization operates 650 job centers across the U.S.

Thrift Store 278

Thrift Store Consumer Planning Accounting 278

Retail TouchPoints

NOVEMBER 3, 2022

The holidays are around the corner and retail stores are gearing up for a shift back towards in-store shopping during this peak season. These can occur in a variety of locations — store aisles, store back rooms, loading docks and warehouses. That’s good news for the retail sector.

Accounting 259

Accounting Returns Management Advertising 259

Retail TouchPoints

JUNE 10, 2020

An additional 150 stores could be closed by the end of Signet’s fiscal year, on January 30, 2021. As part of its Path to Brilliance initiative, the company already reduced its store count by approximately 125 locations in 2019 and 262 in 2018. Signet now operates approximately 3,200 stores.

Jewelry 149

Jewelry Fulfillment Advertising Location 149

Mass Relators

AUGUST 30, 2022

Zak Brining has been promoted to senior vice president of corporate store operations. In this role, Brining will continue overseeing store operations workforce management, communication and compliance, and store process improvement while adding responsibilities in store facilities management.

Promotions 52

Promotions Store Operations Management Accounting 52

Retail TouchPoints

OCTOBER 1, 2022

Now is the time for interested third parties to plan their strategy for entering the cannabis sector, according to Walsh. Sales rose from $13 billion in 2019 to $20 billion in 2020, and cannabis retailers’ status as essential businesses let them introduce new methods of selling to their customers. What are the challenges?

Customer Experience 298

Customer Experience Consumer Promotions Planning 298