Remove 2019 Remove Consumer Remove Fulfillment Remove Inventory Management
article thumbnail

Myer’s latest trading update is a testament to putting the customer first

Inside Retail

It’s no secret that consumer-facing retail has had a tough year trying to stay price-competitive for customers. Our focus remains on seeking to drive further and sustainable cost efficiencies and inventory management,” he added. While some industry experts are saying that Myer’s optimistic take on its 0.1

article thumbnail

How Build-A-Bear’s Pandemic Shift Created Long-Term Omnichannel Opportunity

Retail TouchPoints

For example, during the pandemic’s peak, Build-A-Bear Workshop successfully evolved its brick-and-mortar business to offer more flexible and efficient fulfillment services so it could capitalize on surging ecommerce demand. With a strong inventory management and fulfillment foundation in place, Build-A-Bear is ready to take its next steps.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Ubers Eats Enhances Customer Experience with Extended Ordering Hours, Live Tracking

Retail TouchPoints

Some of the planned improvements include barcode scanning, more efficient inventory management, easier options for adding product images and real-time support to fix any issues that come up. Cornershop, which Uber acquired from Walmart in 2019, was a key element of Uber Eats’ expansion from restaurant into grocery delivery.

article thumbnail

Solving the Shopping Mall ‘Identity Crisis’ with Community Data and Careful Curation

Retail TouchPoints

However, that doesn’t mean consumers don’t want to go to malls. In fact, more than 40% of adults reported visiting a mall within a two -week period in August, up from 35% at the beginning of June and 30% in the beginning of April, according to Coresight Research’s ongoing survey of 1,600 consumers.

Shopping 239
article thumbnail

3 Expert Perspectives on Why Margin, Experience and Loyalty Will be Key to Winning Holiday 2022

Retail TouchPoints

After a couple of years of getting really scrappy to leverage the store in new and creative ways, particularly around fulfillment, retailers are looking to figure out how to automate and create scale. It’s really the tale of two years ,” said Matt Kramer, National Sector Leader, Consumer and Retail for KPMG US.

article thumbnail

Preparing for the Rise in Online Retail Returns

Retail TouchPoints

But the truth is that we live in an increasingly “instant gratification hustle culture,” where consumers know precisely what they want and have high expectations. Using AI for search, merchandising and personalization is necessary to deliver a great customer experience and provide consumers with what they want.

Returns 281
article thumbnail

#RSP22: Everything You Need to Know About Holiday 2022

Retail TouchPoints

Rather than being limited to a jam-packed four to five weeks from Black Friday to Christmas Eve, consumers are beginning their shopping as early as October (with a few doing so even earlier than that). In fact, McNamara noted that Mastercard predicts a comeback for Black Friday 2022, with total sales exceeding 2019 results.