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The INFORM Act Curbs Online Fraud, Poses Business and Tech Challenges

Retail TouchPoints

It took a couple of years to push through the INFORM legislation aimed at reducing ORC, and during that time thousands of stores closed because shrinkage became unacceptable. In 2018, he co-founded Persona with CTO Charles Yeh to tackle this problem, with the mission to be the identity layer of the internet.

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Retail’s Last-Mile Challenge

Retail TouchPoints

globally in 2018, according to TheMarketReports , and is expected to skyrocket to $55.2 Competitive companies rely on focus and understanding their core competencies, solving tasks such as shrinkage and stock-out, and then taking those savings to tackle larger AI projects. That delivery segment cost retailers $30.2 billion (U.S.)

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How to Deliver a Flawless In-Store Customer Experience

Independent Retailer

According to the NRF National Retail Study 2018 , inventory shrinkage costs the U.S. RFID technology can provide a technological solution to retailers by supplying knowledge of where the item went missing, allowing them to mitigate the impact of shrinkage by adjusting inventory levels to replace missing or out of stock items.

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3 Customer Experience Predictions for 2022

Frank Mayer

A step further than self-service, autonomous checkout is a completely hassle-less experience that first got national attention when Amazon Go launched their cashierless convenience stores in 2018. Customer Experience Predictions for 2022.